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Inn at the Quay

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Inn at the Quay

Minibar, desk, iron/ironing board, free WiFi
Point of interest
Aerial view
Water view
In-room business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Gym
  • Parking available
  • Room service

Explore the area

Map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Douglas College
    ‪7 min walk‬
  • Starlight Casino
    ‪8 min drive‬
  • Lougheed Town Centre
    ‪10 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(26 reviews)
  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay) | Minibar, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (Quay)

9.2 out of 10
Wonderful
(26 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(25 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

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Reception

Met Hotel

Free WiFi
Restaurant
Air conditioning
Parking available
4.0 out of 5, Very good, (1004)
The price is CHF 80
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Met Hotel

About this property

Inn at the Quay

Eco-certified hotel with fitness centre and sauna
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business centre and conference space.
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Inn at the Quay. During your stay, you're just a quick walk from Douglas College. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy seafood while dining at The Boathouse
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Douglas College and 10 minutes from Holland Park
  • Cats and dogs welcome for a fee
Inn at the Quay offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the eco-certified Inn at the Quay. For a fee, parking is available.

This New Westminster hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to noon and at the weekend from 9:00 AM to 1:00 PM.
The Boathouse – This restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self-parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1006 reviews" "
Rating 8 - Good. 275 out of 1006 reviews" "
Rating 6 - Okay. 65 out of 1006 reviews" "
Rating 4 - Poor. 22 out of 1006 reviews" "
Rating 2 - Terrible. 17 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
very nice experience
Stayed 1 night in Oct 2024

10/10 Excellent

Sara-Lynn

Stayed 1 night in Oct 2024

8/10 Good

napoleon

Liked: Cleanliness, staff & service
Close to station
Stayed 7 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
interesting river view and beautiful at sunset one thing I didn't like - onsite seafood restaurant was VERY expensive. Helpful server told me about nearby with cheaper meals
Stayed 1 night in Oct 2024

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the market boardwalk and room over looking the mighty fraser
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Romi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very good food, nice water side walk.
Stayed 3 nights in Sep 2024

8/10 Good

Dawne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Proximity to work location. Comfortable beds and quiet.
Stayed 5 nights in Sep 2024

8/10 Good

Joni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Aug 2024

6/10 Okay

Juan Jose

Stayed 5 nights in Aug 2024

10/10 Excellent

Dolly

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2024

6/10 Okay

Jackie

Liked: Staff & service
Disliked: Amenities
Location is not great, poorly directions signage from the subway station
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. Convenient to restaurants.
Stayed 1 night in Sep 2024

6/10 Okay

Shannon, Kirkland

Stayed 1 night in Aug 2024

4/10 Poor

Brenda

Disliked: Amenities
For an "upscale" property, this had few ammenties, a lack of the little things that make folks feel welcome with co viences, ie, coming up the parking elevator, you're met with junk in the hall, no charging stations next to the beds, clock was located on the tv stand so the light shines right in your face all night so no red light option to dim that down. Night staff was unhelpful in all regards. Morning staff were fantastic.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Was a very nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a fantastic view. The rooms are clean and updated. Enjoyed the onsite restaurant, and the boardwalk for your morning stroll is really nice!
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Zofia

Travelled with family
We liked location of the hotel but not having air conditioning when there is 30 degrees Celsius outside, is a very big negligence.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael, Henderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first stay at the Inn and it won’t be my last. The staff were really nice and the room was great. The hotel is much nicer from the inside than it is from the outside, but don’t let this deter you. Our room was spotless and well appointed. We had a river view and our room was quiet and a good size. Parking was right outside the hotel front door and the hotel’s restaurant was excellent. I will definitely stay at the Inn again!
Stayed 3 nights in Aug 2024

8/10 Good

Thyra, Coldstream

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little noisy but lessened in the evening. Easy transit into Vancouver.
Stayed 1 night in Sep 2024

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great views. Easy access to the sky train to go into Vancouver easily.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Nice area to stay, we’ll be back.
Stayed 1 night in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024