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Pinnacle Hotel at the Pier

4.0 star property
VIP Access

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Photo gallery for Pinnacle Hotel at the Pier

Front of property – evening/night
Superior Room, 1 King Bed, Balcony | 1 bedroom, minibar, in-room safe, desk
Lobby sitting area
Spa
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
138 Victory Ship Way, North Vancouver, BC, V7L 0B1
  • Lonsdale Quay Market
    ‪2 min walk‬
  • Port of Vancouver
    ‪11 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪14 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 1 King Bed (Partial Harbourview)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Harbourview)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountainside

Standard Room, 2 Double Beds, Mountainside | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Mountainside

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountainside

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Mountainside

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Harbour View

Superior Room, 2 Double Beds, Harbour View | 1 bedroom, minibar, in-room safe, desk

Superior Room, 2 Double Beds, Harbour View

  • Harbour view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Harbour View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 King Bed, Harbour View

  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Mountainside

1 bedroom, minibar, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Mountainside

37-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Mountainside

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Pinnacle Hotel at the Pier

Eco-certified hotel with fitness centre and sauna
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site.
Pinnacle Hotel at the Pier offers 106 accommodations with iPod docking stations and minibars. 37-inch LCD televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Pinnacle Hotel at the Pier's great location. During your stay, you're just a quick walk from Lonsdale Quay Market. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 2-minute walk from Lonsdale Quay Market and 7 minutes by car from Stanley Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Pinnacle Hotel at the Pier, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the eco-certified Pinnacle Hotel at the Pier. For a fee, parking is available.

This 4-star North Vancouver hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
The Lobby Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Pier 7 Restaurant – Overlooking the ocean, this restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (CAD 37.76 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pier 7 Restaurant
  • The Lobby Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per day (maximum CAD 90 per stay)
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Covered self-parking fee: CAD 37.76 per day (in/out privileges)
  • Pet fee: CAD 30 per pet, per day (maximum CAD90 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Pinnacle
Pinnacle Hotel
Pinnacle Hotel Pier
Pinnacle Hotel Pier North Vancouver
Pinnacle Pier
Pinnacle Pier Hotel
Pinnacle Pier North Vancouver
Pinnacle At The Pier Vancouver
Pinnacle Hotel at the Pier Hotel
Pinnacle Hotel at the Pier North Vancouver
Pinnacle Hotel at the Pier Hotel North Vancouver

Pinnacle Hotel at the Pier Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1358 out of 1820 reviews
Rating 8 - Good. 323 out of 1820 reviews
Rating 6 - Okay. 88 out of 1820 reviews
Rating 4 - Poor. 18 out of 1820 reviews
Rating 2 - Terrible. 33 out of 1820 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Donna, Ancaster

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ameneties were fantastic - pool, gym and the robes ! - would definitely return to this location for these reasons and being close to Nemesis coffee and nice walkable spots. Sea train also a 5min walk. Room layout spacious. Long blond hair left on the bed, but apart from that room felt clean. Ordered calamari from restaurant downstairs - taste/quality not great and portion was really small for the price. Unsure if dining in would’ve made a difference. Based on this experience, I would greatly recommend apart from the hefty price for nightly parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view

Besides not having room service the hotel met or exceeded my expectations.
Stayed 1 night in Mar 2025

10/10 Excellent

Mankirat

Stayed 1 night in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

8/10 Good

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel, Great Location

This hotel is in the best location i would say, lower lonsdale is trhe perfect location. The hotel rooms are modern, clean and comfortable. The only reason this is not a 5star in my opinion is that the pool/steam/sauna area is pretty worn and dated, while also running kids swim lessons in it making it a very hectic place to be. However the room is well priced even without using these facilities.
Stayed 1 night in Mar 2025

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Mar 2025

10/10 Excellent

Gertjan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet in good neighborhood.
Stayed 1 night in Mar 2025

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Beautiful part of the city. The rooms were nice. I enjoyed my stay and would stay there again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Coral

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend a room that has full view of the pier, can't go wrong with the room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a one night stay. Location and size met my needs.
Stayed 1 night in Mar 2025

4/10 Poor

Sharareh

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being close to the new Christmas market was an absolute delight.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 3 nights in Feb 2025

10/10 Excellent

James, West Kelowna

Stayed 1 night in Feb 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was awesome!
Stayed 1 night in Mar 2025

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great location.
Stayed 10 nights in Feb 2025

10/10 Excellent

Elinam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alex, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Very clean room. Great dining options.
Stayed 1 night in Mar 2025

10/10 Excellent

Dayton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in Feb 2025

10/10 Excellent

Kenneth

Stayed 1 night in Feb 2025