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River Rock Casino Resort

4.0 star property

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Photo gallery for River Rock Casino Resort

Premium bedding, in-room safe, desk, soundproofing
Indoor pool
Interior
Interior entrance
5 restaurants, breakfast served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Great Canadian Casino
    ‪5 min walk‬
  • Richmond Night Market
    ‪6 min walk‬
  • Aberdeen Centre
    ‪19 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪9 min drive‬

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Premium bedding, in-room safe, desk, soundproofing

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower) | Premium bedding, in-room safe, desk, soundproofing

1 Bedroom Marina View Suite (Casino Tower)

  • 49 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino) | Premium bedding, in-room safe, desk, soundproofing

1 King Bed (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower) | Premium bedding, in-room safe, desk, soundproofing

1 Bedroom Suite (Casino Tower)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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Exterior

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The price is CHF 142
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includes taxes & fees
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About this property

River Rock Casino Resort

Pet-friendly resort connected to a railway/underground station in Richmond with 5 restaurants
This smoke-free resort features 5 restaurants, a marina and a full-service spa. Additionally, a casino, an indoor pool and a fitness centre are on-site. Housekeeping is available on request.
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and a safe. Beds feature premium bedding. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and telephones. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Absolute Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Our customers tell us they can't get enough of River Rock Casino Resort's great location. During your stay, you'll be connected to a railway/underground station and just a quick walk from Great Canadian Casino. 5 restaurants, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • For dining with ocean views, stop by Gordon Ramsay Steak, one of the property's 5 restaurants
  • English breakfast served daily for a fee
  • Valet parking and Motorhome/coach/lorry parking available for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Indulge with massages, body wraps or mud baths at Absolute Spa
  • Amenities include a meeting room, a conference centre and a car charging station
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the low noise level and comfy beds to the spaciousness and cleanliness
  • 1.1 mi (1.8 km) from McArthurGlen Designer Outlet and 7.3 mi (11.8 km) from BC Place Stadium
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
River Rock Casino Resort offers its guests a full-service spa, a marina, and a waterslide. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

Event space at this resort measures 13003 square feet (1208 square metres) and includes a conference centre. A casino, an indoor pool, and a hot tub are also featured at River Rock Casino Resort. Parking is available for a fee.

This 4-star Richmond resort is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Gordon Ramsay Steak – Overlooking the ocean, this fine-dining restaurant only serves dinner.
Curve Lounge & Buffet – Overlooking the ocean, this buffet restaurant serves breakfast, brunch, lunch and dinner. Open daily.
Chopsticks – This restaurant only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Rock House – This restaurant only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Starbucks – This café serves breakfast, lunch and light fare. Open daily.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (CAD 33 per day)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 22 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chopsticks
  • Curve Lounge & Buffet
  • Gordon Ramsay Steak
  • Starbucks
  • The Rock House

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Spa tub
  • Waterslide

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Conference centre (13,003 square foot of space)
  • Meeting room

Outdoors

  • Marina
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 23.17 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self-parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD75 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4008 out of 8180 reviews
Rating 8 - Good. 2204 out of 8180 reviews
Rating 6 - Okay. 1078 out of 8180 reviews
Rating 4 - Poor. 534 out of 8180 reviews
Rating 2 - Terrible. 356 out of 8180 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rob

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay. Sky train station on site, good pool. Starbucks in building. Easy stay, no complaints
Stayed 1 night in Oct 2024

2/10 Terrible

Chiaki

Stayed 1 night in Nov 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ELAINE

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly quiet rooms. Very clean. Reception very friendly and accommodating. Inly minor problem is the parking lot. You have to either walk through the casino or the outside of the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Tim

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2024

4/10 Poor

melissa

Stayed 1 night in Aug 2024

8/10 Good

Lonna or Tannis

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Nov 2024

10/10 Excellent

LINDSEY

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Nov 2024

10/10 Excellent

Darrin, Saanichton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and just expected to leave our luggage at reception but we were surprised and they said that they had a room available for us right away, They also upgraded us for no reason. Staff was friendly and courteous.
Stayed 1 night in Nov 2024

2/10 Terrible

Xin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience I’ve ever had. Very bad customer service. Fire drill went off around 4:50am in the morning, hotel didn’t make clear announcement, after the alarm was cleared, we realized we locked ourselves out and elevators got shutdown we called the front desk they wanted us to take the emergency stairway down to the lobby to get our keys
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Stayed 1 night in Oct 2024

10/10 Excellent

Mara, Kamloops

Travelled with partner
Enjoyed our stay. Our room was neat, clean. Even happier to have been upgraded to a suite. Spacious bathroom. No complaints. staff were very friendly and helpful. Enjoyed the casino attached to the hotel. Highly recommend the River Rock Hotel. I would stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

William, Whitehorse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful lodge atmosphere. Only 3 food options in food court. All fast food. No deserts on any menu. Gordon Ramsay restaurant not open yet.
Stayed 1 night in Nov 2024

10/10 Excellent

Helena, Prince George

Liked: Cleanliness, staff & service
Good for a quick trip to Vancouver. Easy to get to both Rodger’s Arena and B.C. Place
Stayed 6 nights in Nov 2024

8/10 Good

Adelia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was a great stay! The only disadvantage was the current renovations on the restaurant downstairs. There were other food options located in the casino, but children aren’t allowed in there, so that limited eating on site. The swimming pool door also didn’t work with hotel key, so that was inconvenient. Will be staying there again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Amina

Every time again
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Stayed 1 night in Nov 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, clean and easily accesible.
Stayed 1 night in Nov 2024

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024