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The Sutton Place Hotel Vancouver

4.5 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Lobby
Lobby
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Bar
    Bar
  • Air conditioning
    Air conditioning

Explore the area

Map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Pacific Centre Shopping Mall
    4 min walk
  • Robson Street
    4 min walk
  • Granville Street
    5 min walk
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    11 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Classic)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (1 King bed)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (1 King bed)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Classic)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Sutton)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Classic)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds (Classic)

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room (2 Queen beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (2 Queen beds)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Classic)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Classic)

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed (Classic)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Sutton)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Regency Vancouver

Pool
Hot tub
Spa
Pet-friendly
4.6 out of 5, Wonderful, (2230)
The price is CHF 1'621
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Hyatt Regency Vancouver

About this property

The Sutton Place Hotel Vancouver

Hotel with a full-service spa, steps from Robson Street
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include dressing gowns and designer toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna. The spa is open selected days.
Our customers tell us that they can't get enough of the sightseeing around The Sutton Place Hotel Vancouver. During your stay, you're just a quick walk from Robson Street. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at Vida Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the comfy beds and overall comfort to the spaciousness and cleanliness
  • Steps from Robson Street and 11 minutes on foot from Vancouver Waterfront
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Sutton Place Hotel Vancouver offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A fitness centre, spa services, and multilingual staff are also featured at the business-friendly The Sutton Place Hotel Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Boulevard Kitchen – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Gerard Lounge – On-site bar. Open daily.
Room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (CAD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self-parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

The Sutton Place Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2084 out of 3134 reviews" "
Rating 8 - Good. 637 out of 3134 reviews" "
Rating 6 - Okay. 231 out of 3134 reviews" "
Rating 4 - Poor. 106 out of 3134 reviews" "
Rating 2 - Terrible. 76 out of 3134 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Louella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love staying at the Sutton. Wish they didn’t charge so much for parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Xiaoyang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access to shopping and attractions.
Stayed 5 nights in Aug 2024

8/10 Good

Farzana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sutton Place is the best
Always a great stay at Sutton Place.
Stayed 2 nights in Aug 2024

6/10 Okay

dowana

Disliked: Amenities
The location was good. It was close to everything. I expected more from a 5-star hotel. No turndown service. I was there for my 50th birthday, no amenities in the room. The hotel didn't give me a wow.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the Sutton Place. Excellent choice.
Stayed 1 night in Aug 2024

6/10 Okay

emilyn safroniuk, martensville

Liked: Cleanliness, staff & service, property conditions & facilities
I did have a room upgrade that I paid for but the connection was poor (wifi) and the phone in the room doesn’t work
Stayed 4 nights in Aug 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything!
Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at Sutton Place! It is a beautiful property and the staff were extremely helpful and kind! We were checked in early and our room wasn’t quite ready but they upgraded us to suite that was ready! The room was a great size, comfy bed, delicious Nespresso coffee and lovely shower. We will be going back for sure!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff, very clean comfortable rooms all with a great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Russ

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very convenient location with nice amenities
Stayed 2 nights in Aug 2024

8/10 Good

james brent, Chilliwack

Travelled with partner
Liked: Cleanliness, staff & service
Good stay but after this I will always stay at the Hotel Vancouver after paying this kind of money…
Stayed 2 nights in Aug 2024

10/10 Excellent

Sundeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Domenica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Excellent
Stayed 1 night in May 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first visit to Vancouver was amazing!!! Liked the hotel and the amenities. My only complaint would be the price of parking and condition of the parking garage and that the mattress was due for a replacement. Overall, would still recommend Sutton Place.
Stayed 3 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were so comfortable and the server remembered the breakfast order the second day. Overall it was an excellent experience.
Stayed 2 nights in Aug 2024

6/10 Okay

Pui

Liked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival, Cesar checked us in and he was wonderful. It was my daughter’s birthday and he went above and beyond to accommodate our requests and make us feel welcome! Thank you for making our weekend such a memorable experience. We will definitely be back.
Stayed 2 nights in Aug 2024