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Maxi Park Hotel & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maxi Park Hotel & Spa

3 indoor pools, seasonal outdoor pool, pool umbrellas
Sauna, steam room, massages
3 bars/lounges, poolside bar
Land view from property
Premium bedding, minibar, in-room safe, individually furnished

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Air conditioning

Explore the area

Map
30 Nikolai Hrelkov Str., Velingrad, Pazardzhik, 4600
  • Kleptuza
    3 min drive
  • Velingrad Museum of History
    3 min drive
  • Borovets Ski Resort
    99 min drive

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, individually furnished

Junior Suite

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Studio

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio

Premium bedding, minibar, in-room safe, individually furnished

Premium Studio

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Maxi Park Hotel & Spa

Luxury hotel with 2 restaurants and 3 indoor pools
Along with 2 restaurants, this smoke-free hotel has 3 indoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include 3 bars/lounges, a fitness centre and a poolside bar. Housekeeping is available on request.
Maxi Park Hotel & Spa offers 113 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. This individually furnished accommodation has separate sitting areas and includes double sofa beds. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Centre Maxi. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily. Guests under 12 years old are not allowed in the spa. There are hot springs open between 8:00 AM and 8:00 PM.
During your stay at Maxi Park Hotel & Spa, you'll be within walking distance of Velingrad Museum of History. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Take a swim in the seasonal outdoor and 3 indoor pools
  • Treat yourself to massages at Spa Centre Maxi
  • Services include free babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes hot springs, a gym and a steam room
  • Just a 3-minute drive from Kleptuza and a few minutes from Velingrad Museum of History
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Maxi Park Hotel & Spa offers its guests a full-service spa, hot springs, and 3 indoor swimming pools. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. Event space at this hotel measures 1615 square feet (150 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the luxury Maxi Park Hotel & Spa. Free self parking is available.

This 5-star Velingrad hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Maxi Park Hotel & Spa has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Bulgarian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Baby bath
  • Children's pool
  • Free babysitting
  • Free cot
  • Free rollaway/extra bed
  • In-room sofa bed
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre (1,615 square foot of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot springs
  • Hot springs open from 8:00 AM - 8:00 PM
  • Hot springs water temperature - 55 ºC
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Lifeguards
  • Mosquito nets
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Double sofa bed
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: BGN 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 9 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BGN 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 8:00 AM to 8:00 PM
  • Hot springs access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Maxi Park Hotel & Spa Hotel
Maxi Park Hotel & Spa Velingrad
Maxi Park Hotel & Spa Hotel Velingrad

Maxi Park Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 3 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Galya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Stefan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time. We were accommodating in a room which was outdated, not cleaned well and the air conditioning was out of order. We notified the receptionist two times and finally they suggested us to move in another room that was not the one we paid through Expedia for and it has the same issue and construction work around. We did not have any choice and were sleeping with open windows over the night, the mattress was uncomfortable though. They may need to invest more in maintaining their facilities as we noticed many details not working properly in different areas. Otherwise, it is in a good location with great panoramic view.
Stayed 1 night in Jul 2024

8/10 Good

BEZALEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Orlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

BEZALEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Ivanka

Travelled with family
Liked: Cleanliness, staff & service
Good spa for family with children
Fantastic nature and mineral swimming pool, terrible elevator and not working AC, suffer every night
Stayed 2 nights in Aug 2022

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in a place with the best of natural springs and pool options - multiple pools, indoor and outdoor, hot and cool water, fantastic spa experience! The staff was very helpful and accommodating. Excellent experience, highly recommended!
Stayed 2 nights in Aug 2022

8/10 Good

Jerome, Aventura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 4 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

RADOSTINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in Maxi
Fantastic stay in the hotel. Great spa facilities, clean, heated pool, amazing view.
Stayed 1 night in Oct 2021

10/10 Excellent

Georgi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Very well maintained hotel. Beautiful furniture all around the hotel. Great spa facilities. Staff were friendly and helpful. Fresh mountain air and a nice hike to the city. Will definitely stay there again!
Stayed 2 nights in Jun 2021

10/10 Excellent

luc

Stayed 3 nights in Jul 2024

10/10 Excellent

AKGÜN

Stayed 2 nights in Jan 2024

4/10 Poor

Reha

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not a lot of positive to say about this hotel. Check in was delayed more than 1 hour and was total disaster. The hotel feels old and worn. When we get the rooms there was no towels or bathrobe. There's no chance to 5 stars, i would say 2 stars maximum. Realy dont recommend this hotel at all
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not too suitable for English speaking guests
The spa area was ok, as well as the treatments, however the treatments were all shorter than stated. The main issue was that not too many of the staff spoke English, which would be expected at a 5 star hotel. Those who did though were friendly. Also the hairdryer in the room got overheated every minute which isn’t optimal for a spa hotel, however the staff did send a new hairdryer to the room which was working sufficiently when asked about this.
Stayed 1 night in Feb 2022