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23 Jul 2022 by Irvin Surace - Front Office Manager
Dear Annette, It has been a pleasure to have you as our Guest. I have shared your comments with the hotel staff in order to energize all of us, it is always very nice to have our work recognized. As you noted, we are in a quiet location but still very close to major sights. I hope to welcome you again soon at Duodo Palace Hotel. Yours sincerely, Irvin Surace Front Office Manager Duodo Palace Hotel
15 Oct 2020 by Irvin Surace - Front Office Team
Dear Philippe, Thank you for taking the time to post a review regarding your stay on 15th August 2020 - for 1 night. We have shared your suggestions regarding the safe to the Hotel Management. Regarding the Late Check-Out I have to disagree with your comments. You have requested a complimentary Late Check-Out at 3:00PM (The Hotel Check-Out time is 11:00AM). Unfortunately we were unable to grant it for free. Please consider that the Hotel Check-In Time is 2:00PM and we need to have time to clean the room and to SANITAZE it. We remain very sorry that you did not consider the reason of being unable to grant a very late check-out. We have offered you to keep your luggage in our Deposit. Yours sincerely, Irvin Surace Front Office Team Duodo Palace Hotel
30 Jul 2023 by Irvin Surace - Front Office Manager
Dear Sarah,I am pleased that you took the time to review your recent stay with us.Duodo Palace Hotel has both entrances. One to arrive/to leave with a private water taxi and it is our private dock located in Rio de la Verona and one pedestrian entrance which is located in Calle Minelli, 1887/1888.The best Public Stops with the Waterbuses are Rialto, Sant'Angelo, San Marco (Giardinetti or Vallaresso).Our Continental Breakfast includes bread, homemade cakes, fresh fruit salad, boiled eggs, scrambled eggs, bacon, milk, soy milk, ham, cheese, yogurt, cereals, croissants, jams, honey, chocolate/hazelnut cream, also gluten free upon request. Juices, American coffee, espresso or cappuccino are included as well.We hope to have an opportunity to better your experience with us whenever your travels bring you back to Venice.Yours sincerely,Irvin SuraceFront Office Manager
23 Jul 2022 by Irvin Surace - Front Office Manager
Dear Matthias, Thank you for your stay at Duodo Palace Hotel. Yours sincerely, Irvin Surace Front Office Manager Duodo Palace Hotle
25 Oct 2019 by Front Office Team
Dear Guest, Thank you for giving us a score of 5 out of 5. We sincerely hope to welcome you again whenever your travels bring you to Venice. Yours sincerely, Irvin Surace Front Office Team Duodo Palace Hotel
21 Jun 2019 by Front Office Team
Dear Guest, Thank you for taking the time to write a review regarding your most recent stay at our property. I am sorry to hear that the AC system being controlled through our Front Desk has been a negative touch on your stay. The air conditioning / heating system can be adjusted as per your needs, by our Front Desk Staff. The Reception Desk is open 24/7 and our Guest can also call us from the room. Yours sincerely, Irvin Suace Front Office Team Duodo Palace Hotel
21 Jun 2019 by Front Office Team
Dear Guest, Thank you for rating our property 5 out of 5. We look forward to welcome you back at Duodo Palace Hotel whenever your travels will take you again in Venice. Yours sincerely, Irvin Surace Front Office Team Duodo Palace Hotel
26 Apr 2019 by Front Office Team
Dear Guest, Thank you for taking the time to post a review regarding your recent stay with us. I am pleased that you appreciated our prime location and the service that our Staff has provided you. We sincerely hope you choose to stay with us whenever your travels bring you back to Venice. Yours sincerely, Irvin Surace Front Office Team Duodo Palace Hotel
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the boutique Duodo Palace Hotel. This 4-star Venice hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Duodo Palace Hotel offers 38 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Beds feature Frette Italian sheets, down duvets and premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bidets and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Room service is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the local rating authority.
