Hotel Lugano Torretta

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Lugano Torretta

Terrace/patio
Exterior
Lobby
Classic Double or Twin Room | Minibar, in-room safe, blackout curtains, soundproofing
Aerial view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Room service
    Room service

Explore the area

Map
Via G. Rizzardi, 11, Mestre, VE, 30175
  • Porto Marghera
    14 min walk
  • Ferretto Square
    20 min walk
  • Forte Marghera
    5 min drive
  • Venice (VCE-Marco Polo)
    17 min drive

Room options

Deluxe Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Classic Double or Twin Room, 1 Double or 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Comfort Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

Classic Double or Twin Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Comfort Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Triple Room

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 3 Single Beds

Superior Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Classic Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Superior Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

House

  • Sleeps 5
  • 3 Large Single Sofa Beds, 1 Double Bed and 4 Single Beds

Similar properties

About this property

Hotel Lugano Torretta

Mestre hotel in Marghera with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a meeting room, concierge services and laundry facilities. Change of towels is available on request
Hotel Lugano Torretta offers 93 accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers, slippers, bidets and hairdryers. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Lugano Torretta. During your stay, you'll be within walking distance of Porto Marghera. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • 8 minutes by car from Piazzale Roma and 9 minutes from Grand Canal
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at Hotel Lugano Torretta.

This 4-star Mestre hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
EAT & WINE22 – On-site restaurant.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 10 per night); reservations required
  • Onsite parking available only on request
  • Secured, uncovered extended parking on site (EUR 10 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 7.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 22
  • Snack bar/deli

Restaurants on site

  • EAT & WINE22

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1964
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 per cent of room rate
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per accommodation, per stay
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7.50 for adults and from EUR 7.50 for children
  • Uncovered extended parking fee: EUR 10 per night
  • Nearby parking fee: EUR 10 per night (49 ft away)
  • Pet fee: EUR 5 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: 50 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 22

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Lugano Torretta
Hotel Lugano Torretta Mestre
Lugano Torretta
Lugano Torretta Mestre
Lugano Torretta Venice
Lugano Torretta Hotel Venice
Hotel Lugano Torretta Hotel
Hotel Lugano Torretta Mestre
Hotel Lugano Torretta Hotel Mestre

Hotel Lugano Torretta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 219 out of 548 reviews" "
Rating 8 - Good. 219 out of 548 reviews" "
Rating 6 - Okay. 62 out of 548 reviews" "
Rating 4 - Poor. 32 out of 548 reviews" "
Rating 2 - Terrible. 16 out of 548 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jack

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Joon Nak

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly reasonable place to stay
Stayed 1 night in Aug 2024

2/10 Terrible

sofia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room in the pictures will most likely not be what you actually get, the lady at the front desk is not nice at all, the guy helped us with parking and changing our original room due to having a very strong chemical smell
Stayed 2 nights in Aug 2024

10/10 Excellent

Marija

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay, easy to walk to the train station and get into Venice.
Stayed 1 night in Aug 2024

2/10 Terrible

ashley

Disliked: Cleanliness, property conditions & facilities
smelled like smoke so badly I had to leave and get a different hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Saeed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the train station
Stayed 1 night in Jul 2024

8/10 Good

Aida, Whitby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel's location is perfect! There is a bus stop practically in front of the hotel, that takes you to Venice in 12 minutes. The railway station is just a block away, which gives you access to the whole country, if you choose to do day trips by speed train. In the railway station there are car rental offices, if you choose to rent a car to do day trips. There are supermarkets within walking distance, too, if you prefer to get your fresh fruit etc. We could not have chosen a better hotel for our particular vacation, that involved not only visits to Venice, but also to the Dolomites and lakes in the North of Italy, as well as other cultural cities in Veneto.
Stayed 3 nights in Jul 2024

10/10 Excellent

Arelis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hotel muy bueno y limpio pero un lugar solitario y se sentía poco seguro. Nada cerca para comer, muy alejado de todo caminando. Accesibilidad de autobus pero no salimos de noche por no sentir la zona segura.
Stayed 4 nights in Jul 2024

10/10 Excellent

Samuel, Thornhill

Travelled with group
Liked: Amenities
Nice hotel. Good room. Good breakfast. Walk to train station
Stayed 2 nights in Jun 2024

8/10 Good

Matthew

Stayed 2 nights in Jul 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station if making day trips to different cities. Loved that. The front desk wasn’t the friendliest until I was there a couple days then they warmed up. The breakfast was very nice
Stayed 4 nights in Jun 2024

4/10 Poor

alan

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Antonina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient parking.
Stayed 1 night in Jun 2024

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

CARLOS

Liked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was good. The breakfast was excellent. It is not actually comfortable walking distance from the Mestre train station in my opinion. Especially if you have luggage. We had a car so it worked out for us.
Stayed 1 night in Jun 2024

10/10 Excellent

Ruslan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received exceptional service and the staff were super, super helpful. Questions were answered promptly and suggestions were given as options for our itinerary. The front-desk staff were fantastic can't say enough how great they were.
Stayed 3 nights in May 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to train station , very nice staff especially especially the kitchen staff!!! Very lovely staff!!! Reception is fine , they can improve their communication, probably smile a little bit ,,, i know its so busy and they are stressed out. Very satisfied!!!
Stayed 8 nights in May 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a good location. The breakfast was good. The staff was very friendly. The room was clean. The bed was very hard and the pillows super flat and I could not get it to be cool enough either.
Stayed 1 night in May 2024

6/10 Okay

Ankit

Disliked: Cleanliness, staff & service, amenities
Property is okay for the price
Stayed 2 nights in May 2024

8/10 Good

Song

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located by bus stop for transport into the city. Great staff and very accommodating.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Hotel Cancelled Reservation Hours Before Our Stay
We stayed here on a past trip to Venice and it was very good. On this occasion, we were on our way to the hotel, traveling from Florence, to check in, when we received an email from Hotels.com indicating the hotel had cancelled our reservation. It turns out that the hotel has change ownership and wasn't honoring existing reservations (although our stay was fully paid in advance). So at midnight we were on the phone with Hotels.com trying to find alternative accommodations in the Venice area. Finally found a hotel and got checked in...well past midnight.
Stayed 4 nights in Apr 2024