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Hotel Serenissima

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Serenissima

Bar (on property)
Standard Double Room | In-room safe, cots/infant beds, free WiFi, bed sheets
Reception
Front of property
Hallway

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Calle Goldoni 4486, Venice, VE, 30124
  • St. Mark's Square
    3 min walk
  • Teatro La Fenice
    4 min walk
  • Rialto Bridge
    4 min walk
  • Venice (VCE-Marco Polo)
    126 min walk

Room options

View all photos for Triple Room

Triple Room | In-room safe, cots/infant beds, free WiFi, bed sheets

Triple Room

  • 20 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Single Room

Single Room | In-room safe, cots/infant beds, free WiFi, bed sheets

Single Room

  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, cots/infant beds, free WiFi, bed sheets

Standard Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Serenissima

Hotel with free breakfast, a short walk to St. Mark's Square
A bar/lounge, concierge services and dry cleaning are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance. Housekeeping is not available.
Hotel Serenissima offers 36 air-conditioned accommodations with a safe and a hairdryer. Televisions come with premium satellite channels.

Bathrooms include baths or showers. This Venice hotel provides complimentary wireless Internet access.

Our customers tell us that they can't get enough of the helpful staff at Hotel Serenissima. During your stay, you're just a quick walk from St. Mark's Square. Features include free breakfast and free WiFi in public areas, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from St. Mark's Square and 4 minutes on foot from Teatro La Fenice
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Hotel Serenissima also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee.

This Venice hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM. An additional breakfast is available daily for a fee.
Room service is available.

Languages

Croatian, English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • Cot (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.40 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 2.00 per person, per night for adults; EUR 1.00 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Serenissima offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number IT027042B4QJF72ZWP

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Serenissima
Hotel Serenissima Venice
Serenissima Venice
Serenissima Hotel Venice
Hotel Serenissima Hotel
Hotel Serenissima Venice
Hotel Serenissima Hotel Venice

Hotel Serenissima Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 384 out of 713 reviews" "
Rating 8 - Good. 275 out of 713 reviews" "
Rating 6 - Okay. 45 out of 713 reviews" "
Rating 4 - Poor. 7 out of 713 reviews" "
Rating 2 - Terrible. 2 out of 713 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They were always friendly and helped us out when we needed them. We would recommend them to everyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was my favourite. No elevator do note but that is for most hotels in Venice. Old school hospitality. Clean and walkable to all tourist attractions. Aircon for summer which is great.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great little hotel located in between Rialto and San Marco. The staff is so friendly and the breakfast delicious.
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Llanira, RIDGEFIELD PARK

Travelled with partner
Liked: Cleanliness, staff & service
I recently stayed at this hotel in Venice and, while the location is quite convenient for exploring the city, the room itself left much to be desired. The hotel room was extremely small, making it difficult to move around comfortably. The shower was particularly disappointing, as it was so cramped that I could barely fit inside. Additionally, the bed was too small, and the air conditioning did not work as expected, making the room warm. On a positive note, the staff and service were amazing. The team was always friendly, helpful, and attentive, which made the stay more pleasant despite the room's shortcomings. The breakfast was also delicious, offering a variety of tasty options to start the day. Overall, while the service and breakfast were commendable, the room's size and amenities made the experience rather inconvenient, and Im not too sure that I would recommend this hotel based on my stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alyssia and the breakfast staff were fantastic, making you feel welcome. The hotel location is perfectly situated between St Mark’s Square and the Rialto Bridge, making it easy to access the vaporetto. Staff provided directions and suggestions when asked. The breakfast spread had a large assortment to meet the American, Italian, English or German diet. The hotel room was humid, even with the AC on. It was quite hot when we were there, so we used our fans at night. I would stay here again on my return
Stayed 3 nights in Jul 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulosa estadia
Fabuloso staff muy amables y serviciales, delicioso y variado desayuno, habitación linda, completa y confortable...definitivamente si vuelvo y si recomiendo.
Stayed 1 night in Jun 2024

8/10 Good

Mary, KINGSTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and perfect location but no elevator and we were on 4th floor. Just a warning about no elevator. Otherwise great hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Patricia

Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and helpful! The only negative was no elevator for luggage and those of advanced age. Great location!
Stayed 1 night in May 2024

10/10 Excellent

Vasyl

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, cool stuff. Thanks
Stayed 1 night in Apr 2024

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
It was wonderful time in Venice to stay in Serenisima. Very unique environment and design Very clean and good breakfast. Thank you for good time. Also very close to any siteseeng
Stayed 4 nights in Mar 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I never leave reviews, but Hotel Serenissima exceeded our expectations. The best location in Venice! And very accomodating to an English speaking guest. Room was spotless, breakfast amazing, and staff extremely helpful and kind. I loved Hotel Serenissima!
Stayed 6 nights in Mar 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All The staff were very friendly, helpful and professional.
Stayed 2 nights in Aug 2023

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel.. service snd food were very good
Stayed 2 nights in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff.
Stayed 2 nights in Jul 2023

8/10 Good

Bercan

Liked: Cleanliness, staff & service, property conditions & facilities
Well located, very friendly staff with useful suggestions and very much accommodating about leaving our luggage at the property after check out which is becoming a bit rarer in such touristic locations. Breakfast was excellent. The room a bit tight for three guests but still sufficient.
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply ideal
Excellent location - very central. Really friendly staff - we can’t fault anyone. Would happily recommend to everyone.
Stayed 3 nights in Jul 2023

8/10 Good

Carlton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is very close to most major tourist sites. The rooms are clean. The staff are extremely helpful and good. The only problem is that the bathrooms are extremely small, and it was very difficult to use the shower. The shower head was not adjustable making it difficult to take a shower. Moving around in the shower stall was very difficult. The breakfast buffet was decent. Other space limitations were manageable.
Stayed 1 night in Jun 2023

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for 2 night break. Quiet safe and staff were lovely. Couldn't have been more helpful!
Stayed 2 nights in Jul 2023

10/10 Excellent

Daisy

Stayed 1 night in Jun 2023

10/10 Excellent

Giorgi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, very friendly and helpful with navigating the city. The room was clean, with comfortable beds. I appreciated the vintage Venice style of the building. The place is near shopping centers and both city centers (St. Mark Square and Rialto Bridge). The area is safe, walkable, and full of great sightseeing. Also, you can catch a gondola ride in the morning to see the great streets of Venice. The breakfast was great with a variety of food, it accommodates all types of diets. Check-in and check-out were straightforward. The room was ready earlier than we expected, which allowed us to rest a bit before we started wandering around the city.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at hotel were amazing. Friendly and helpful!
Stayed 3 nights in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not a comfortable stay.
Recommended by a friend due to location, which was okay at best. The bed was lower at the head than the foot, so we slept backwards. The mattress was old and poor quality. The hot water was warm at the start of each shower and cold by the end. There was no AC so we slept with windows open…we were eaten alive by mosquitoes. The staff were the only positive, Thomas was especially helpful.
Stayed 2 nights in May 2023