"Great customer service and hospitality. Allowed to check in 2 hours early and the complimentary drinks and snacks in the afternoon and evening was a l ... " More
6 Feb 2018 by Paolo Vianello - General Manager
Dear guest, What a wonderful review! Thank you so very much for taking the time to write such nice comments following to your stay! Please be assured that your impressions and compliments have been shared with the whole team as they are a great reward to their continuous efforts to please and surprise our guests. We very much look forward to the pleasure of welcoming you back. Thank you again for sharing!
11 Oct 2017 by Paolo Vianello - General Manager
Dear Mike, thank you for taking the time to share your feedback concerning your stay at Una Hotel Venezia. I am glad you appreciated all the services offered. Best regards Paolo Vianello General Manager
10 Jul 2019 by Maison Venezia
Sehr geehrter Kunde, Vielen Dank für Ihre Bewertung Freundliche Grüße Paolo Vianello General Manager Maison Venezia
26 May 2018 by Paolo Vianello - General Manager
Cher Client, Nous vous remercions d’avoir pris le temps de partager votre expérience dans notre établissement. Nous sommes ravis d’apprendre que vous avez apprécié l’emplacement de l’hôtel. Nous espérons avoir le plaisir de vous accueillir lors d’un prochain séjour. Cordialement. Paolo Vianello General Manager
26 May 2018 by Paolo Vianello - General Manager
Sehr geehrter Gast, Herzlichen dank das Sie sich für das Una Venezia während Ihres Venedig Aufenthaltes entschieden haben. Wir freuen uns sehr das unsere Lage im historischen Herzen der Stadt, unweit von zahlreichen Museen, Kunstgalerien und Luxusboutiquen Ihnen zugesagt hat. Unsere zentrale Lage macht es all unseren Gästen sehr leicht die schönsten Ecken von Venedig zu erkunden. Wir hoffen sehr Sie schon bald wieder bei uns im Una Venezia begrüßen zu dürfen. Beste Grüße, Paolo Vianello General Manager
7 Nov 2016 by Una Hotel Venezia
Dear Tessa, we are glad you enjoyed your stay with us and wrote such a nice feedback. Come and visit us again, we are waiting for you. Best regards Ludovica Tomasi Una Hotel Venezia
Maison Venezia | UNA Esperienze offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. WiFi is free in public spaces. Maison Venezia | UNA Esperienze also features concierge services, dry cleaning/laundry services, and room service (during limited hours). This 4-star Venice hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Maison Venezia | UNA Esperienze offers 28 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
This property has received its official star rating from the local rating authority.