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4.5 out of 5

"The staff were incredibly polite all around the hotel , always saying hello. The service at breakfast was poor unfortunately. There didn’t seem to b ... " More

By a verified traveller on Mon 22 Apr 2019

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Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room (Lido Residence)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite (Lido)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Marco Polo)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at San Clemente Palace Kempinski Venice. During your stay, you'll be connected to the convention centre and close to Punta della Dogana. Features include free breakfast, free WiFi in public areas and a free manager's reception.

  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy local cuisine with garden views at Insieme Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Treat yourself to aromatherapy, Swedish massages or body treatments at The Merchant of Venice Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 4-minute drive from Lido of Venice Beaches and 6 minutes from Lungomare d'Annunzio Beach
  • Cruise terminal, railway station and casino shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)

San Clemente Palace Kempinski Venice ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for San Clemente Palace Kempinski Venice

Everyone (4) Couples (6)
5 out of 5
The staff were incredibly polite all around the hotel , always saying hello. The service at breakfast was poor unfortunately. There didn’t seem to be enough staff so the requests fir tea and cofffee etc took a long time. The actual food selection was good.

Posted by on 22 Apr 2019

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Comment from Hotel Management

30 Apr 2019 by Claudia Zuin - Quality & Guest Experience Manager

Dear Guest, thank you for your comment describing y our recent stay at the San Clemente Palace Kempinski. We have taken your suggestions into serious consideration and discussed with the entire management. Yours sincerely, Claudia Zuin

5 out of 5

Pricey but fabulous

We loved our stay at San Clemente - we had a room upgrade on arrival which is always welcome. We were there on honeymoon and it felt very special - not somewhere we could afford regularly but as a special treat it was worth every penny.

Posted by , from birmingham UK on 23 Aug 2017

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5 out of 5

Venice Trip

Beautiful location, very peaceful. All of the staff were very friendly and helpful nothing was too much trouble. Regular, lovely clean boats into Venice. Amazing pool and surrounding gardens and area. The 7 course meal was amazing.

Posted by on 27 Aug 2015

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3 out of 5

Great Place and location but EXPENSIVE !!!

The Hotel generally very nice and the location is also ideal in so far that it is away from the hustle, bustle and smell of Venice but close enough for a short boat trip there. The hotel provides free boats to Venice which are pretty good. In general the amenities are pretty pleasing. Although the spa could to with a bit of a renovation and the gym is very small, the hotel is grand and our room had a high ceiling and was adequately furnishes (a bit small though). Sadly WiFi was completely inadequate and only available in very limited areas What I did not like about the hotel where the extortionate prices. As they know you are a captive audience on te island they somehow think that €12 for a fried egg or €27 for a club sandwich is acceptable. I spent €42 on tow cocktails. Furthermore I wanted to iron a short and was told that "there was a rule against irons in rooms" which in my view was unacceptable. In short, nice hotel but only go if you don't mid forking out....

Posted by on 5 Sep 2012

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5 out of 5
Palace magnifique,luxe calme et volupté Une parenthèse loin de la foule vénitienne Une île hôtel de luxe Extraordinaire La dolce vita Seul petit bémol,un petit déjeuner en deçà de ce que l'on peut espérer vu les prestations très haut de gamme du lieu

Posted by on 12 Jun 2022

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Comment from Hotel Management

31 Jul 2022 by San Clemente Palace Kempinski Venice

Dear Laurent, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

5 out of 5

Posted by on 13 Aug 2019

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Comment from Hotel Management

16 Aug 2019 by Marko Ludovici - Executive Assistant Manager

Dear Guest, thank you for sharing your feedback! Looking forward to welcoming you back at the San Clemente Palace Kempinski. Kind regards Marko Ludovici

4 out of 5
+++ Lage, Personal, Shuttleboot, Essen, Frühstücksbuffet, Einrichtung Hotel, Grünanlage, Hotelbar - Kein Balkon in Junior Suites, Shuttles am Morgen erst ab 09:00 (Airport Abflug), Teure Wassertaxi (one Way 140€)

Posted by on 18 May 2018

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Comment from Hotel Management

13 Jun 2018 by Claudia Zuin,Quality and Guest Experience Manager

Dear Guest, thank you for your feedback. Your suggestion has been taken into serious consideration. Kind Regards

5 out of 5

A Balanced Venetian Experience

Pros: Facitilies;Location
Cons: Price of food/drink
Location: Accesible to Venice; 30 min water taxi from airport
Staying in San Celemente enables you to escape the hustle and bustle of Venice. A 10 minute free water shuttle to San Marco twice every hour provides an accessible and fun way to approach the city. The pier is optimally placed for exploring this wonderfully beautiful location. The hotel is peaceful and refined. Grounds are well maintained. Staff are welcoming and professional. Swimming pool area provides plenty of seating and a dip in the refreshing pool late afternoon provides an excellent end to a day of walking the tight streets of Venice. Tennis court is OK and gym looked good. Idyllic locations are present to have a drink or a meal on the island whilst you marvel at the city across the water.. I would happily return in the future. One criticism would be is the price of soft drinks; in particular water. Whilst I understand a 5 star hotel makes considerable mark-up on food, drink and service, I do object to being charged 8 euros for a small bottle of still water. Perhaps the hotel could make concessions in the future and lower the cost to something more affordable for a life necessity?

Posted by , from London on 25 Aug 2017

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3 out of 5

1er séjour à Venise

Rien à dire sur l'emplacement : calme et sérénité bercent l'hôtel; la suite nous a un peu déçus. Froide, impersonnelle, plafonds très ( trop) hauts; lourdes tentures aux fenêtres elles aussi trop hautes, laissant juste voir les marronniers tristes d'une cour intérieure ! Par contre, personnel très attentif et efficace, tant à la réception qu'à la conciergerie. Petit déjeuner continental décevant pour un palace: 10 mn d'attente pour un thé et un café ! Peu de choix et viennoiseries rassies !!!

Posted by on 24 Oct 2012

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5 out of 5

SUPER PALACE

Nous avons passé un agréable séjour dans un endroit magnifique. Nous pensons que le site est encore plus beau au printemps ou en été. Et VENISE, quel ville magnifique où il est fait bon flâner et se laisser aller à la rêverie.

Posted by on 22 Feb 2012

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About the San Clemente Palace Kempinski Venice

Location Isola di San Clemente, 1, Venice, VE 30124

Renovations + Closures

The property is closed between 31 October and 28 March.

Property Features

San Clemente Palace Kempinski Venice offers its guests a full-service spa, an outdoor tennis court, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 6458 square feet (600 square metres) and includes a conference centre. A fitness centre, spa services, and a library are also featured at the luxury San Clemente Palace Kempinski Venice. A beach shuttle, a train station drop-off service and a bus station shuttle are available for a fee. Smoking is allowed in designated areas at this 5-star Venice hotel.

  • 196 guestrooms or units
  • 3 levels
  • 4 buildings
  • 3 dining venues
  • 3 bars or lounges
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Built in 1600
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Train station pick-up, cruise terminal shuttle, ferry terminal shuttle, beach shuttle, casino shuttle, shopping centre shuttle, and bus station shuttle

Room Amenities

San Clemente Palace Kempinski Venice offers 196 air-conditioned accommodations with free minibar items and a safe. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Select Comfort beds
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Children's dressing gowns
  • Wardrobe or cupboard

Food & Drink

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM. An additional breakfast is available daily for a fee. The hotel hosts a free manager's reception daily.

Insieme Restaurant – Overlooking the garden, this buffet restaurant specialises in local cuisine and serves breakfast and brunch. Guests can enjoy al fresco dining (weather permitting).

La Dolce Restaurant & Bar – This poolside restaurant specialises in local cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Acquerello Restaurant – Overlooking the ocean, this fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Sunset Bar – Overlooking the ocean, this cocktail bar only serves light fare. Happy hour is offered. Open daily.

Clemente Bar – Overlooking the ocean, this lobby lounge only serves light fare. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Nearby Activities

An outdoor tennis court and complimentary bicycles are featured at the hotel. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Miniature golf on site
  • Tennis lessons on site
  • Golf lessons available nearby
  • Casino nearby
  • Health or beauty spa nearby

Spa Services

The Merchant of Venice Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 15
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal, ferry terminal, train station and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Lady in Red Desk]. Front desk staff will greet guests on arrival.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

San Clemente Palace Kempinski Venice offers transfers from the cruise terminal, ferry terminal, train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to Lady in Red Desk
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 180.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 80 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property uses eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 80 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 180.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • San Clemente Kempinski Venice
  • San Clemente Palace Kempinski Venice Hotel
  • San Clemente Palace Kempinski Venice Venice
  • San Clemente Palace Kempinski Venice Hotel
  • San Clemente Palace Kempinski Hotel
  • San Clemente Palace Kempinski Venice
  • San Clemente Palace Kempinski
  • San Clemente Palace Hotel And Resort
  • San Clemente Palace Hotel Venice
  • San Clemente Palace Kempinski Venice Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:30 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

The property is a member of the Leading Hotels of the World and Historic Hotels of the World.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.