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Torre dell'Orologio Suites

4.0 star property

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Photo gallery for Torre dell'Orologio Suites

Bar (on property)
Property entrance
1 bedroom, minibar, in-room safe, individually furnished
Family Suite, 2 Bedrooms | 1 bedroom, minibar, in-room safe, individually furnished
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
San Marco, 202/A, Venice, VE, 30124
  • St. Mark's Square
    ‪1 min walk‬
  • St. Mark's Basilica
    ‪1 min walk‬
  • Grand Canal
    ‪25 min walk‬
  • Venice (VCE-Marco Polo)
    ‪127 min walk‬

Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | 1 bedroom, minibar, in-room safe, individually furnished

Family Suite, 2 Bedrooms

  • 40 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Classic Suite

1 bedroom, minibar, in-room safe, individually furnished

Classic Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room, Annex Building

1 bedroom, minibar, in-room safe, individually furnished

Double or Twin Room, Annex Building

  • 11 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, minibar, in-room safe, individually furnished

Deluxe Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, individually furnished

Junior Suite

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite

1 bedroom, minibar, in-room safe, individually furnished

Superior Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Executive Suite, 2 Bedrooms

1 bedroom, minibar, in-room safe, individually furnished

Executive Suite, 2 Bedrooms

  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Double Sofa Bed and 2 Single Beds

View all photos for Room (Selected at check-in)

1 bedroom, minibar, in-room safe, individually furnished

Room (Selected at check-in)

  • 7 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

Royal San Marco Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (1004)
The price is CHF 309
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Royal San Marco Hotel

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Torre dell'Orologio Suites

Family-friendly residence with 24-hour front desk and restaurant
Along with a restaurant, this residence has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Torre dell'Orologio Suites offers 23 accommodations with minibars and a safe. Each accommodation is individually furnished. Televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Venice residence provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Torre dell'Orologio Suites. During your stay, you're just a quick walk from St. Mark's Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from St. Mark's Square and St. Mark's Basilica
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Torre dell'Orologio Suites.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Torre dell'Orologio Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Car hire

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Microwave

Dining

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 7.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A restaurant
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre

Things to do

  • Sailing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 23 units
  • 3 floors
  • Banquet hall
  • Built in 2002
  • Connecting units available
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The check-in location differs from the property location; go to: [c/o Hotel Royal San Marco - San Marco, Calle dei Fabbri 848]
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.10 per person, per night for adults; EUR 1.00 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.00 per person, per night for adults; EUR 1.50 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7.50 for adults and from EUR 7.50 for children
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to c/o Hotel Royal San Marco - San Marco, Calle dei Fabbri 848
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Suites Torre dell'Orologio
Suites Torre dell'Orologio Apartment
Suites Torre dell'Orologio Apartment Venice
Suites Torre dell'Orologio Venice
Torre dell'Orologio Suites
Suites Torre dell'Orologio House Venice
Suites Torre dell'Orologio House
Torre Dell`Orologio Hotel Venice
Suites Torre ll'Orologio Hous

Torre dell'Orologio Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 139 out of 321 reviews
Rating 8 - Good. 105 out of 321 reviews
Rating 6 - Okay. 48 out of 321 reviews
Rating 4 - Poor. 14 out of 321 reviews
Rating 2 - Terrible. 15 out of 321 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Liked: Cleanliness, property conditions & facilities
Very beautiful property restaurant had excellent food
Stayed 4 nights in Nov 2024

2/10 Terrible

Hanna

Liked: Cleanliness
Advertised 24/7 reception but never answered 30 calls over several hours from me and my agent about late checking in due to a cancelled flight. Instead, they cancelled my entire 4-day booking that I paid for in advance with no refund because we didn’t check in on the first day due to the cancelled flight. When we arrived a few days later on the first available flight they let us stay but I had to book a back up hotel as we risked being homeless due to their room cancellation despite the fact that the room was fully paid for. Rude staff didn’t allow me to speak to the manager regarding a possibility of a refund. The kitchen had zero equipment- no cutlery, dishes, pots and pans, completely useless and not worth the price paid for a suite. Will never stay there again.
Stayed 4 nights in Sep 2024

8/10 Good

Rajesh

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and great staff and service. The breakfast setup is great. We stayed here for 4 nights and I may stay here again.
Stayed 4 nights in Jun 2024

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, amenities
Female staff is not helpful on the border of being rude, inquisitive and playing down your concerns/questions. Place is very confusing to get to but once you know how the buildings are interconnected, it is manageable and understandable as it is a very old town and old structures that had to be adapted to modern requirements like elevators - they go only one floor and you need to change to another. Be prepared to haul your luggage everywhere and constantly take it up the stairs in the building and outside. Kitchen with NO cups, glasses, no coffee maker, just fridge and microwave. Apparently there was mini bar that we never got to see and the clerk was telling that there was!! I'd better be not charged for anything as my two daughters are witness to empty fridge. We were in the one bedroom suite with kitchen so maybe she confused me with regular hotel room - however it looks unprofessional on the hotel staff that does not know their hotel!
Stayed 3 nights in Aug 2024

10/10 Excellent

Malgorzata

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff and location were superb. The restaurant choices were too numerous to count. Proximity to the square couldn’t be better, but one could easily walk to more neighborhood options that were outstanding and more reasonable. The hallways were a bit of a challenge. In something of a labryinth with lots of small stair elevation changes. Very minor concern.
Stayed 2 nights in Aug 2024

6/10 Okay

Arnaldo

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Katie

Liked: Cleanliness, room comfort
A little gem of a place.
A lovely place to stay in a fantastic location. Suite was a bit battered round the edges but it was very clean and very Italian! Very good continental breakfast included. Reception staff were pleasant and helpful, arranging for me to have some laundry done (at a cost) and booking our water taxi for our return to the airport. Would definitely stay there again.
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The apartment sized room was perfect for my family of five. The location was great. Beds were a little hard. But it was very clean and everyone was super helpful.
Stayed 3 nights in Jul 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
The confirmation said check in was only from 3 - 7 pm. We knew we would not make it by 7 pm so trued to contact hotel by email and phone multiple times. Never got a reply. Turns out front desk is 24 hrs. Kitchenette had no glasses, utensils, etc. Complicated to get to room (2nd floor room required 2 elevators plus steps). Other than that, staff was nice, breakfast was good, and bathroom was nice.
Stayed 3 nights in Jul 2024

8/10 Good

Maria, Kalamzoo

Travelled with family
Liked: Cleanliness
Disliked: Amenities
A little confusing as the name of the hotel is different. The room was big, but no amenities
Stayed 1 night in Jun 2024

10/10 Excellent

Alastair

Liked: Cleanliness, room comfort
comforatable suite
Great little suite with amazing location near St Mark's Sq. Shame the kitchenette was not equipped at all with even a plate, glass or a knife! We even had to ask for a kettle.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alistair Duncan

Liked: Cleanliness, property conditions & facilities
Spectacular stay
Stayed 4 nights in Jun 2024

10/10 Excellent

Amit

Stayed 1 night in Jun 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice room
Stayed 3 nights in Jun 2024

6/10 Okay

Jon

Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth, Portland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a full apartment with balcony, dining table and living room (no kitchen except sink and microwave) connected to a larger hotel complex with 24 hour desk staff and only a couple blocks from San Marco square. Super convenient, nice and spacious and surprisingly quiet for the location. Great communication.
Stayed 3 nights in May 2024

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, room comfort
Great Hotel
Great hotel, friendly and helpful staff, close to everything at a reasonable price
Stayed 3 nights in Apr 2024

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities
Nice property.
Stayed 2 nights in Mar 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very unique hotel. The owner was very accommodating. Super close to train station. Rooms were modern but felt like you were in the middle of Italy. Highly recommended.
Stayed 2 nights in Mar 2024

8/10 Good

Kevin

Liked: Cleanliness
A great week in Venice.
Lovely location close to San marco piazza. Lovely breakfast. Lovely big apartment. Bed was firm which I like but pillows very hard too. No coffee machine or kettle in apartment. No cooking utensils at all. A small fridge and a microwave oven was provided but again nothing to use with them.
Stayed 7 nights in Jan 2024

10/10 Excellent

Gina, Avondale

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Friendly staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Confusing at first on trying to find the exact place, but once we got a hold of the front desk, everything was great. The room they gave us was more than enough for a party of 3 adults and 2 children and has a window with a view of the tower just a block away, and street view of the restaurants. Not to mention, less than a minute away from Saint Marks Square.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Nice rooms
The room was fantastic. Spacious and comfortable. Communication needs improvement. We were greeted by a closed door, outside the far end of the building (although this was the correct address). Please improve the check-in/arrival experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Gordon and Gerri

Stayed 2 nights in Oct 2023

10/10 Excellent

Leslie, Aurora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very large suite with comfortable furniture. Front desk staff friendly and helpful. Busy area but very close to many attractions and restaurants. Lots of stairs so not suited for anyone with physical limitations.
Stayed 7 nights in Sep 2023