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Hilton Garden Inn Boca del Rio Veracruz

3.5 star property

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Photo gallery for Hilton Garden Inn Boca del Rio Veracruz

Outdoor pool, pool loungers
Suite, 1 King Bed, Balcony, Ocean View (Master) | Premium bedding, in-room safe, desk, free WiFi
Reception
Lobby sitting area
Front of property – evening/night

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Boulevard Manuel Avila Camacho s/n, Boca del Río, VER, 94299
  • Plaza Las Americas Shopping Mall
    ‪4 min drive‬
  • World Trade Center Veracruz
    ‪4 min drive‬
  • Mocambo Beach
    ‪12 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, free WiFi

Room, 1 King Bed, Ocean View

  • Ocean view
  • 20.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible

Room, Accessible | Premium bedding, in-room safe, desk, free WiFi

Room, Accessible

  • City view
  • 20.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Premium bedding, in-room safe, desk, free WiFi

Junior Suite, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 20.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, free WiFi

Room, 1 King Bed, City View

  • City view
  • 20.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, free WiFi

Room, 1 King Bed, City View

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View

Premium bedding, in-room safe, desk, free WiFi

Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 20.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Ocean View (Master)

Suite, 1 King Bed, Balcony, Ocean View (Master) | Premium bedding, in-room safe, desk, free WiFi

Suite, 1 King Bed, Balcony, Ocean View (Master)

  • Ocean view
  • 20.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, free WiFi

Room, 2 Queen Beds, City View

  • City view
  • 20.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, City View

Suite, 1 King Bed, Balcony, City View | Premium bedding, in-room safe, desk, free WiFi

Suite, 1 King Bed, Balcony, City View

  • City view
  • 20.00 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard With Sea View

Premium bedding, in-room safe, desk, free WiFi

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Sea View

Premium bedding, in-room safe, desk, free WiFi

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

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About this property

Hilton Garden Inn Boca del Rio Veracruz

On beach with outdoor pool, near Plaza Las Americas Shopping Mall
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre or a children's pool.
Hilton Garden Inn Boca del Rio Veracruz offers 108 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Boca del Río hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us they can't get enough of Hilton Garden Inn Boca del Rio Veracruz's great location. During your stay, you're just a quick walk from Big Bola Casino. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Garden Grill
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Plaza Las Americas Shopping Mall and a few minutes from World Trade Center Veracruz
Hilton Garden Inn Boca del Rio Veracruz offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 3165 square feet (294 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Garden Inn Boca del Rio Veracruz. Self parking is free.

This 3.5-star Boca del Río hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.
The Garden Grill – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 299 for adults and MXN 199 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Garden Grill

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,165 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium channels
  • MP3 dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to March 13 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 3 March 2025 to 13 March 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Garden Inn Boca del Rio Veracruz

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 299 for adults and from MXN 199 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Boca Del Rio Veracruz
Hilton Garden Inn Hotel Boca Del Rio Veracruz
Hilton Garden Inn Boca Rio Veracruz Hotel Boca del Rio
Hilton Garden Inn Boca Rio Veracruz Hotel
Hilton Garden Inn Boca Rio Veracruz Boca del Rio
Hilton Garden Inn Boca Rio Veracruz
Hilton Garden Inn Boca Del Rio Veracruz Mexico
Hilton Garn Boca l Veracruz M
Hilton Boca Veracruz Boca
Hilton Garden Inn Boca del Rio Veracruz Hotel
Hilton Garden Inn Boca del Rio Veracruz Boca del Río
Hilton Garden Inn Boca del Rio Veracruz Hotel Boca del Río

Hilton Garden Inn Boca del Rio Veracruz Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 428 out of 1009 reviews
Rating 8 - Good. 302 out of 1009 reviews
Rating 6 - Okay. 138 out of 1009 reviews
Rating 4 - Poor. 87 out of 1009 reviews
Rating 2 - Terrible. 54 out of 1009 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 3 nights in Dec 2024

6/10 Okay

Juan

Travelled with family
Disliked: Property conditions & facilities
Lack of building maintenance, small nothing major , but for example paint in balcony area of my suite was pelting off , big time , walls where falling off , I got videos , windows where not clean in that area . I got the most expensive room . And I was disappointed. Talk to front desk . We know is all we can do …….
Stayed 2 nights in Jan 2025

4/10 Poor

Carlos

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El mantenimiento en el hotel es pobre. La habitación se ve gastada, sucia, y olía feo. Muy mal que la cadena no haga un mejor trabajo en mantener sus hoteles en mejores condiciones.
Stayed 2 nights in Dec 2024

8/10 Good

Roberto S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was great. Angel and Minerva are excellent employees. Beach is not easily accessible but the hotel does have a nice area with grass to kick back and watch the gulf waves. The hotel ran out of hot water one night.
Stayed 6 nights in Dec 2024

2/10 Terrible

luis carlos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Falta mantenimiento y cucarachas
Falta de mantenimiento al edificio y habitaciones, 2 cucarachas en nuestro baño es una pena que la marca permita esto
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the pool área,
Stayed 2 nights in Nov 2024

8/10 Good

Arely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my staying at the hotel. The staff were super kind and attentive. Room service was amazing. Though, I consider the gym area should be improved. There was no AC and the machines were not working. I paid for a sea view, and I was not able to open the window nor see, due to the window was dirty.
Stayed 1 night in Nov 2024

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Ady, DOWNEY

Disliked: Amenities, property conditions & facilities
I like the location but dislike the fact that the pool was dirty. It was my first time staying at this property wanted to give it a try, since I always come visit my dad at least ones a year. I always stay at the Fiesta Inn. Most likely won’t change my stay next time I come to Veracruz.
Stayed 4 nights in Nov 2024

8/10 Good

GRACIANO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a property near from many attractons. Some old conditions. Black out curtains need to be replaced. Very nice staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Israel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service
Stayed 2 nights in Sep 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, pool and beech access are unequalled. Friendly, accommodating staff.
Stayed 1 night in Aug 2024

6/10 Okay

Aida

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

kevin

Liked: Cleanliness
Disliked: Property conditions & facilities
The key of the room didnt work and i stay outside for more than a 1 hour and i get sick because i was wet
Stayed 2 nights in Jul 2024

10/10 Excellent

Balbina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio de cada uno de los empleados es excepcional!
Stayed 4 nights in Jul 2024

10/10 Excellent

Armando

Stayed 2 nights in Jul 2024

10/10 Excellent

Ammie, Canton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to stay we had fun in the gulf and pool. Staff very friendly and helpful. Miguel was helpful with transportation, places to eat, shop and anything we needed.
Stayed 2 nights in May 2024

10/10 Excellent

Charlotte

Stayed 1 night in Apr 2024

8/10 Good

Cindy

Travelled with family
Liked: Cleanliness, staff & service
Extremely clean and roomy. AC turns off when you’re not in room, but is quick to cool down. Pool area isn’t all that great, but their staff (especially Brianda), was extremely attentive. Food/ drinks are pricy, not a good good selection.
Stayed 4 nights in Apr 2024

10/10 Excellent

Guohu

Liked: Cleanliness, staff & service, property conditions & facilities
MUY BIEN,YA SEGUDO VIVE
Stayed 1 night in Apr 2024

4/10 Poor

Gustavo

Travelled with partner
Disliked: Amenities, property conditions & facilities
old property not kept up
Stayed 3 nights in Mar 2024

10/10 Excellent

Leydis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm Welcome: The front desk staff provided a warm and friendly welcome, making me feel valued as a guest. Efficient Check-in: The check-in process was seamless, and the staff efficiently handled my reservation, answering all my questions. Attentive Staff: Throughout my stay, the staff members were consistently attentive and responsive to my needs. They anticipated requests and were always ready to assist. Clean and Comfortable Rooms: The rooms were immaculate, and housekeeping maintained a high standard of cleanliness throughout my stay. Prompt Service: Any requests or inquiries were handled promptly, showcasing a commitment to excellent service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Dionisio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Daniel, Hillsborough

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The Hotel should not be a Hilton. It has a very low standard about this chain. The restaurant is very expensive and the room needs to be upgrade. I wont’t come back there.
Stayed 3 nights in Feb 2024

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel. English speaking employees.
Stayed 1 night in Jan 2024