Hotel Plaza Sol

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza Sol

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Reception
Reception
Executive Room, 2 Queen Beds, Terrace | View from room
Exterior detail

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
Av. Ruiz Cortines #5256, Col. Jardines de Mocambo, Boca del Río, VER, 94299
  • Plaza Las Americas Shopping Mall
    5 min walk
  • World Trade Center Veracruz
    5 min walk
  • Casino Codere Boca del Río
    6 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    22 min drive

Room options

Habitacion Ejecutiva, 2 camas de matrimonio

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed, Terrace

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Queen Beds, Terrace

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Double Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Habitacion Ejecutiva 1 cama de matrimonio grande

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Plaza Sol

Beach fun, near Plaza Las Americas Shopping Mall
At Hotel Plaza Sol, hit the nearby beach, relax by an outdoor pool, or spend the day at a casino.
Hotel Plaza Sol offers 67 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Hotel Plaza Sol's good location gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Plaza Las Americas Shopping Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Places for an enjoyable drink include poolside bar and bar/lounge
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a gym
  • Just a 5-minute walk from Plaza Las Americas Shopping Mall and 5 minutes on foot from World Trade Center Veracruz
Hotel Plaza Sol offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A casino, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Plaza Sol. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Boca del Río hotel.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Family friendly

  • Changing table
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Direct access to the beach
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Plaza Sol Hotel
Hotel Plaza Sol Boca del Río
Hotel Plaza Sol Hotel Boca del Río

Hotel Plaza Sol Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 356 out of 742 reviews" "
Rating 8 - Good. 203 out of 742 reviews" "
Rating 6 - Okay. 82 out of 742 reviews" "
Rating 4 - Poor. 45 out of 742 reviews" "
Rating 2 - Terrible. 56 out of 742 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniente todo cerca
Stayed 3 nights in Jul 2024

10/10 Excellent

Lorena

Stayed 1 night in Jul 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was amazing. The check in was fast and easy. All the staff was very nice. Miguel at the bar in the pool area was great! My only concern is about the elevator, there was only one of them working and also shared with the people on the mall, was a big issue on my staying there, as I lost a lot of time waiting for it
Stayed 4 nights in Jul 2024

8/10 Good

Jose

Stayed 1 night in Jul 2024

2/10 Terrible

Carlos Adam

Disliked: Staff & service, property conditions & facilities
A pesar de que llegue desde las 12 me entregaron la habitacion hasta las 4:30 les tuve que insistir para que me la dieran o regresaran el dinero asi fue como se pusieron las pilas y me entragaron la habitación y el personal no es nada amable en ningun momento te sientes comodo o que te puedan ayudar.
Stayed 2 nights in Jul 2024

6/10 Okay

Elias, Brooklyn

Stayed 3 nights in Jul 2024

2/10 Terrible

Elizabeth

Liked: Cleanliness
Disliked: Staff & service
Extra cost on my card
Stayed 1 night in Jul 2024

2/10 Terrible

Debra, Lakewood

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay here if it was free. Very rude and not friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Etna

Stayed 2 nights in Jun 2024

10/10 Excellent

DOUGLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice
Stayed 9 nights in Jun 2024

6/10 Okay

Beatriz

Stayed 2 nights in Jun 2024

10/10 Excellent

Dagoberto

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Victor

Hotel is close to tourism and shopping spots by he beach. Pool needs some treatment as does the kids play field. Hours of gym use are poor. For what one is paying, you would expect staff to be a bit more attentive and crew who could stay awake during work hours.
Stayed 1 night in Apr 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad.
Stayed 1 night in Apr 2024

10/10 Excellent

Luis A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all things was good
Stayed 4 nights in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in Feb 2024

10/10 Excellent

Karla

Stayed 1 night in Jan 2024

10/10 Excellent

Veronica

Stayed 1 night in Jan 2024

4/10 Poor

maddy

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
El hotel , para precio calidad muy bien . Limpieza excelente . Todo iba muy bien hasta que nos robaron de nuestra habitación , se perdieron de nuestro equipaje 200 dólares , solo dejaron un menudo de 5 dólares , y al reclamar con el supervisor caso omiso , ni si quiera por cortesía nos pidieron excusas ni preguntaron nada. La verdad nos llevábamos mala experiencia por eso , muy poca atención en ese aspecto , deberían ser más cuidadosos con su personal
Stayed 5 nights in Nov 2023

4/10 Poor

Patricia

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I found one of the front staff very rude. I asked to change rooms as the one I was assigned had no windows and had a very strong smell of humidity. She told me I could not change rooms because I had already entered the room which sounded absolutely ridiculous. I asked to be upgraded and I would pay in order to change rooms and was told the hotel was full. I requested to speak with the manager in charge and shortly after was offered a room on ground level ( no one called the manager ). Next morning when checking out, upon inspection of the room I was told a towel was stained ( I only used one as I stayed by myself ) and they charged me $ 20 dollars equivalent to “replace” the towel. I sound that insulting however I had to leave for the airport so I ended up paying. I’m never coming back to this hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

FRANK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all its beautiful
Stayed 2 nights in Oct 2023

8/10 Good

FRANK

Stayed 1 night in Oct 2023

8/10 Good

Jan

Stayed 5 nights in Sep 2023

2/10 Terrible

Matthew

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I’m experience front desk staff for checking in and out.1st time on check out I got questioned how many towels we gave you and sent employee to check entire room and still not released deposit for 3 days ….lol
Stayed 2 nights in Aug 2023