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Hotel Ulúa

2.5 star property

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View from property
Double Room | Free cots/infant beds, free WiFi
Interior detail
Detox wraps
Interior detail

Reviews

5.8 out of 10

Popular amenities

  • Parking available
  • Spa
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
16 de septiembre #581, Col. Faros, Veracruz, VER, 91709
  • Bastion of Santiago Museum
    ‪3 min walk‬
  • Malecón de Veracruz
    ‪4 min walk‬
  • Naval Historical Museum
    ‪7 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪27 min drive‬

Room options

View all photos for Double Room

Double Room | Free cots/infant beds, free WiFi

Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Single Use

Double Room Single Use | Free cots/infant beds, free WiFi

Double Room Single Use

  • Sleeps 2
  • 1 Queen Bed

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The price is CHF 22
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includes taxes & fees
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About this property

Hotel Ulúa

Hotel with spa services, near Veracruz Harbour
Self parking, spa services and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
Hotel Ulúa offers 9 accommodations with air conditioning. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and detox wraps.
During your stay at Hotel Ulúa, you're just a quick walk from Bastion of Santiago Museum. Free WiFi in public areas, laundry facilities and spa services are available.
  • Free WiFi
  • Self-parking available for a fee
  • Services include luggage storage
  • Within a 15-minute walk of Veracruz Harbour and Zócalo
Hotel Ulúa offers its guests spa services and laundry facilities. Public spaces have free WiFi. Parking is available for a fee.

This Veracruz hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per day)

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Spa

  • Detox wraps
  • Massage

Room amenities

Bedroom

  • Free cot

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Ulúa Veracruz
Ulúa Veracruz
Ulúa
Hotel Ulúa Hotel
Hotel Ulúa Veracruz
Hotel Ulúa Hotel Veracruz

Hotel Ulúa Reviews

Reviews

5.8
Rating 10 - Excellent. 4 out of 50 reviews
Rating 8 - Good. 13 out of 50 reviews
Rating 6 - Okay. 15 out of 50 reviews
Rating 4 - Poor. 6 out of 50 reviews
Rating 2 - Terrible. 12 out of 50 reviews

6.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Carol

Stayed 2 nights in Mar 2024

10/10 Excellent

James, Wuppertal

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that works your reception is amazing and very welcoming... She is a shining star for sure
Stayed 1 night in Nov 2023

6/10 Okay

Rolando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hote Ulua
Muy buena ubicación. Sin embargo, la habitación es demasiado pequeña, no muy cómoda. No tenían la reservación cuando llegamos y el WiFi no funcionaba. Sin embargo el persona es muy amable a pesar.
Stayed 2 nights in Jul 2018

8/10 Good

RAUL

Stayed 1 night in Sep 2024

6/10 Okay

Ing.Mario Arturo

Travelled with family
Disliked: Cleanliness
Falta mantenimiento
Muy bien ubicado, le falta limpieza al cuarto mucha humedad falta de suministros de aseo en cuarto y hay que retirar del mismo muebles ya muy dañados y mejorar en mucho apariencia del mismo
Stayed 1 night in Sep 2024

4/10 Poor

Luis eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Mauricio

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Luz Maria

Stayed 1 night in Dec 2023

8/10 Good

Orlando

Liked: Cleanliness, staff & service
Buen servicio
Es un hotel céntrico y cómodo, desgraciadamente el aire acondicionado es muy viejito y hace demasiado ruido, para nuestra suerte estaba fresca la noche por el norte. Las instalaciones son cómodas en general, pero nada extraordinario. En relación calidad-precio creo que está bastante bien. P.D: La atención de parte del personale es muy buena y atenta
Stayed 1 night in Oct 2023

6/10 Okay

jorge

Business traveller
Liked: Cleanliness, staff & service
El internet es muy estable, se siente muy tranquilo y muy privado, televisión con cable muy bueno, el colchón es lo único que no me gustó está muy duro lo sentí inclinado, asimismo me agrado el trato son muy flexibles el personal me sentí agusto.
Stayed 1 night in Oct 2023

2/10 Terrible

Kevin

HORRIBLE NO VAYAN
Horrible todo horrible, sabanas sucias, apestaba y todo viejo 0/10.
Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Aug 2023

2/10 Terrible

Omar de jesus

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ofrecen una habitación completamente diferente a lo que te dan en el hotel
Stayed 1 night in May 2023

6/10 Okay

diego

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Excelente atención
Stayed 1 night in Feb 2023

6/10 Okay

Ernesto

Stayed 1 night in Feb 2023

2/10 Terrible

José francisco

Stayed 1 night in Dec 2022

2/10 Terrible

Fernando

Stayed 1 night in Dec 2022

6/10 Okay

Jose Francisco

Liked: Cleanliness, staff & service

8/10 Good

KEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien , solo que el aire acondicionado me hubiera gustado que se pudiera bajar más a la temperatura
Stayed 1 night in Nov 2022

2/10 Terrible

Luis Armando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No había agua caliente, habitaciones sin jabón ni nada para limpiarte. Mi puerta literalmente estaba rota
Stayed 1 night in Oct 2022

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien y los dueños muy amables
Stayed 1 night in Sep 2022

4/10 Poor

Ricardo

Stayed 1 night in Sep 2022

4/10 Poor

sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
llovía y se. metió agua en la habitación, el piso se sentía sucio y en general las instalaciones (o por lo menos la habitación que me tocó) estaba sucia más el baño con sarro, el clima no funcionaba bien y sus extintores llevan varios años caducados
Stayed 2 nights in Sep 2022

6/10 Okay

Enrique

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Engaño total
No cumple con lo que promete las instalaciones estan descuidadas cobran de mas por pagar con tarjeta
Stayed 1 night in Aug 2022

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022