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Ramada Plaza by Wyndham Veracruz Boca del Rio

4.0 star property

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Photo gallery for Ramada Plaza by Wyndham Veracruz Boca del Rio

Terrace/patio
Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, memory-foam beds, minibar
Exterior
Property amenity
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Air conditioning
  • Room service

Explore the area

Map
Av Las Americas 241, Boca del Río, VER, 94299
  • Plaza Las Americas Shopping Mall
    ‪1 min walk‬
  • World Trade Center Veracruz
    ‪6 min walk‬
  • Andamar Lifestyle Center
    ‪7 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪22 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, memory-foam beds, minibar

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | Premium bedding, down duvets, memory-foam beds, minibar

Junior Suite, 2 Double Beds, Non Smoking

  • 38 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, down duvets, memory-foam beds, minibar

Room, 2 Double Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Castelo)

Suite, 1 King Bed, Non Smoking (Castelo) | Premium bedding, down duvets, memory-foam beds, minibar

Suite, 1 King Bed, Non Smoking (Castelo)

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Pool

Hampton by Hilton Veracruz Boca Del Rio

  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
4.5 out of 5, Wonderful, (1002)
The price is CHF 64
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hampton by Hilton Veracruz Boca Del Rio

About this property

Ramada Plaza by Wyndham Veracruz Boca del Rio

Family-friendly Boca del Río hotel connected to the convention centre, steps from Plaza Las Americas Shopping Mall
2 restaurants, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Ramada Plaza by Wyndham Veracruz Boca del Rio offers 141 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Ramada Plaza by Wyndham Veracruz Boca del Rio. During your stay, you'll be connected to the convention centre and just a quick walk from Plaza Las Americas Shopping Mall. Features include free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Plaza Las Americas Shopping Mall and 6 minutes on foot from World Trade Center Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio offers its guests an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2917 square feet (271 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the family-friendly Ramada Plaza by Wyndham Veracruz Boca del Rio. Self parking and valet parking are free. The property offers extended parking privileges.

This 4-star Boca del Río hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Ramada Plaza by Wyndham Veracruz Boca del Rio has 2 restaurants serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 215 for adults and MXN 140 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,917 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 215 for adults and from MXN 140 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castelo Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Hotel Boca del Rio
Hotel Castelo
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Boca Rio Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Río
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Río

Ramada Plaza by Wyndham Veracruz Boca del Rio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 653 out of 1001 reviews
Rating 8 - Good. 253 out of 1001 reviews
Rating 6 - Okay. 60 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Carlos

Stayed 1 night in Oct 2024

4/10 Poor

Alfredo

Stayed 2 nights in Sep 2024

10/10 Excellent

Efren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
Great option for Veracruz. We enjoy our stay in the hotel.
Stayed 4 nights in Sep 2024

8/10 Good

Francisco Emmanuel Pérez

Stayed 1 night in Aug 2024

10/10 Excellent

Dante

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Veracruz triatlon
Stayed 2 nights in Aug 2024

10/10 Excellent

Valeria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are not brand new but super spacious. The food at the restaurant was delicious.
Stayed 2 nights in Apr 2024

10/10 Excellent

Crescencio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está enfrente del Mall Americas y muy cercas del WTC. Puedes utilizar fácilmente los taxis para ir a diferentes lugares y todo esta relativamente cercas. El staff del hotel son excelentes en su trabajo y su restaurant es muy recomendable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Martha, New Westminster

Travelled with family
Liked: Cleanliness
Poner la cantidad de toallas de acuerdo al número de huéspedes por habitación.
Stayed 1 night in Aug 2024

10/10 Excellent

Susana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean. Kid friendly. Friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was obviously a little older, but they had done many renovations. It was very clean and the staff were very helpful and professional. Would consider staying here again if in the area
Stayed 1 night in Jul 2024

8/10 Good

Francia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overrall a great stay. The staff are extremely motivated by tips, and sometimes i didnt have cash on me. So the service varies depending on if the staff remember you tipped well or not. We tried one of the restaurants for dinner and were not impressed. Room service food was significantly better.
Stayed 5 nights in Jul 2024

6/10 Okay

BABA

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Bed was great. However, the property charge is high for its equivalent.
Stayed 3 nights in Jul 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service staff was really outstanding. Nothing to dislike everything was awesome!!
Stayed 2 nights in Jul 2024

10/10 Excellent

esteban

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff specially night help
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service the staff is incredible
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, very convenient and easy to get to different parts of Boca del Rio and Veracruz.
Stayed 5 nights in Jun 2024

10/10 Excellent

Julio

Stayed 6 nights in Jun 2024

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional people. Hotel is big and with a great location to go shopping or to eat. Room service was fast and good. Rooms were huge and comfy. I recommend this hotel!
Stayed 1 night in May 2024

2/10 Terrible

Raphael

Stayed 2 nights in May 2024

8/10 Good

Abraham

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff at the lobby was not very friendly, specially at check-in. The guy asked me if I wanted to call the bank when he was using the wrong payment terminal. Also, I had to find the parking lot myself as no one really was available at the main entrance to receive the car and help with the bags. Will look for other options next time.
Stayed 2 nights in May 2024