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SureStay Plus Hotel by Best Western Vero Beach

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Vero Beach

Outdoor pool, pool umbrellas, pool loungers
Shopping centre
Lobby
Reception
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
9330 19th Ln, Vero Beach, FL, 32966
  • Vero Fashion Outlets
    ‪6 min walk‬
  • Vista Plantation Golf Club
    ‪7 min drive‬
  • Indian River County wetlands
    ‪10 min drive‬
  • Vero Beach, FL (VRB-Vero Beach Municipal)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Vero Beach

Vero Beach hotel in West Vero Corridor with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a microwave in a common area and a meeting room. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Vero Beach offers 65 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 45-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western Vero Beach. During your stay, you're just a quick walk from Vero Fashion Outlets. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Vero Fashion Outlets and 5 minutes from Basin 22 Mitigation Bank
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Vero Beach offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus Hotel by Best Western Vero Beach. Self parking is free.

This Vero Beach hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 8:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 8:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Carlson Beach-I-95
Country Carlson Vero Beach-I-95 FL
Country Inn Carlson Vero Beach-I-95 FL
Inn Carlson Beach-I-95
Surestay Plus By Vero Vero
Country Inn Suites by Radisson Vero Beach I 95 FL
SureStay Plus Hotel by Best Western Vero Beach Hotel
SureStay Plus Hotel by Best Western Vero Beach Vero Beach
SureStay Plus Hotel by Best Western Vero Beach Hotel Vero Beach

SureStay Plus Hotel by Best Western Vero Beach Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 330 out of 1005 reviews
Rating 8 - Good. 320 out of 1005 reviews
Rating 6 - Okay. 154 out of 1005 reviews
Rating 4 - Poor. 106 out of 1005 reviews
Rating 2 - Terrible. 95 out of 1005 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Daniel, Vero Beach

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Most of the furniture was beat up, door knob on closet was broken and hanging there, the tub water didn’t get hot after 10 mins running it and very low water pressure. Ceiling was very dirty looking, the wife and 3 kids couldn’t stay there and had to get a fill different hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

larry

Stayed 2 nights in Nov 2024

10/10 Excellent

Tara, Honea Path

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean, bed was comfortable. We only stayed 1 night while traveling to the cruise port. Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Stayed 2 nights in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Oct 2024

6/10 Okay

Felicia

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good for short stays
They are good for short term stays.. the washer and dryer was out order after Hurricane Milton came through and the pool was closed after the storm.. Breakfast is pretty good. The rooms are damp which made towels harder to dry after using them and paper feels damp. Very nice staff and very attentive. Very cold Ac.
Stayed 7 nights in Oct 2024

10/10 Excellent

Samuel Stern Illitch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice and clean, but bed was hard as a rock.
Stayed 1 night in Oct 2024

4/10 Poor

Stanley

Travelled with partner
Disliked: Cleanliness, amenities
Maddy at front desk worked hard to accommodate
Stayed 2 nights in Oct 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service
Hggggggghk. Y
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Felicia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

rena

Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service
Great staff
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2024

6/10 Okay

Lucinda

Travelled with partner
Disliked: Cleanliness, amenities
We stayed here during Hurricane Milton. Our room was adequate but felt humid and cold with a/c unit not operating as it should. Carpet has been well used along with most furnishings. But it was clean. Unfortunately, both power and cable went out early evening, so we had no idea of weather conditions and elevators were unusable thus had to maneuver stairways which were extremely dark, not lit and treacherous. No breakfast of any kind not even prepackaged pastries or water or coffee (which was supposed to be included) and although staff was trying to do their best, it seemed they were unprepared for a power outage and/or overwhelmed not knowing what to do. The best I can say it the building held during the storm but probably would seek another option next time.
Stayed 2 nights in Oct 2024

8/10 Good

Toni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean place. Not fancy but nice. The breakfast was a little sad...not bad but very bare minimum. My husband was disappointed at no bagels or muffins but there were slices of bread for the toaster. Typical waffle maker.
Stayed 1 night in Oct 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Evan

Travelled with partner
Disliked: Staff & service
Wasn't as good as it was when I evacuated Tampa last year. Might try Vero Beach Inn next hurricane
Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One nite stay
Check in was great. Desk lady was very friendly. Room little small, but beds was large. Clean and seen nothing broken. Dogs like it. Thanks
Stayed 1 night in Sep 2024

4/10 Poor

Sheila

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff are lovely. The room had no ventilation at all. The smell of mold nearly knocked me over. Couldnt stand going in the bathroom. Woke up to everything in the room being damp. Never again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Cynthia

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024