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Ilala Lodge Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ilala Lodge Hotel

Poolside bar
Front of property
Aerial view
Standard Suite | Premium bedding, in-room safe, desk, free WiFi
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Area A8, Victoria Falls
  • Victoria Falls National Park
    1 min walk
  • Devil's Pool
    1 min drive
  • Victoria Falls Bridge
    2 min drive
  • Victoria Falls (VFA)
    21 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, free WiFi

Deluxe Room

  • 35 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Suite

Standard Suite | Premium bedding, in-room safe, desk, free WiFi

Standard Suite

  • 63 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite

Premium bedding, in-room safe, desk, free WiFi

Executive Suite

  • 70 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, free WiFi

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, 1 Double or 2 Single Beds (Single)

Deluxe Room, 1 Double or 2 Single Beds (Single) | Premium bedding, in-room safe, desk, free WiFi

Deluxe Room, 1 Double or 2 Single Beds (Single)

  • 35 sq m
  • River view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 Double or 2 Single Beds (Single)

Premium bedding, in-room safe, desk, free WiFi

Standard Room, 1 Double or 2 Single Beds (Single)

  • 28 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Suite (Single)

Premium bedding, in-room safe, desk, free WiFi

Standard Suite (Single)

  • 63 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite (Strathearn)

Suite (Strathearn) | Premium bedding, in-room safe, desk, free WiFi

Suite (Strathearn)

  • 100 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite (Single)

Premium bedding, in-room safe, desk, free WiFi

Executive Suite (Single)

  • 70 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Ilala Lodge Hotel

Eco-certified hotel with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Ilala Lodge Hotel offers 73 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

This Victoria Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ilala Spa. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Ilala Lodge Hotel, you're just a quick walk from Victoria Falls National Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine while dining at The Cassia Restaurant
  • Take a swim in the outdoor pool
  • Indulge with massages, facials or manicures and pedicures at Ilala Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Victoria Falls National Park and 11 minutes on foot from Victoria Falls
  • Airport shuttle service available for a fee
Ilala Lodge Hotel offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified Ilala Lodge Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Victoria Falls hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 9:30 AM.
The Cassia Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cassia Restaurant

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ilala Lodge Hotel

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 34 per person (one-way)
  • Airport shuttle fee per child: USD 18 (one-way), (from 4 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Ilala Lodge Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ilala
Ilala Lodge Hotel
Ilala Lodge Hotel Victoria Falls
Ilala Victoria Falls
Ilala Hotel Victoria Falls
Ilala Lodge Hotel Hotel
Ilala Lodge Hotel Victoria Falls
Ilala Lodge Hotel Hotel Victoria Falls

Ilala Lodge Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 96 reviews" "
Rating 8 - Good. 26 out of 96 reviews" "
Rating 6 - Okay. 4 out of 96 reviews" "
Rating 4 - Poor. 4 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Jun 2024

10/10 Excellent

Peter, Drexel Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Property was well maintained and the service impeccable.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great property.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jephunneh, Long Beach CA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5-star resort featuring African luxury and charm at its finest. The exquisite cultural décor within the executive suites is astounding. The free mini-bar at first seems to be too good to be true. It is yours to enjoy. The insect repellent and insect spray awaiting us in the room were greatly appreciated. This is a fabulous property that allows for one to see native animals graze nearby from your room. The restaurant food and staff are excellent. There were a few communication hiccups with hotel personnel. However, the hotel staff works hard to rectify and please. The Hotel does a good job presenting and explaining the Victoria Falls tours and activities. I would suggest that they update their activities list to make note that all activities are on the Zimbabwe side (same side as hotel) except for the Devils Pool which is on the Zambia side. That is very important to know for ones respective Country Visa requirements. Also, a total time estimate for activities would be helpful. The IIala is immediately surrounded by noisy traffic, restaurants, and helicopter tours. Perhaps upgrading the patio doors and windows to thicker and/or soundproof glass (for the suites wing at least) would help. The high arching outdoor hallways act as sound magnifiers and that adds to the disturbance. Still a very wonderful stay overall!
Stayed 3 nights in Dec 2023

10/10 Excellent

Diana

Stayed 2 nights in Nov 2023

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here by myself and it was the perfect location right by the falls entrance and you can walk to the cute shops in town. The people and staff were incredible , they had a great activities desk that arranged my airport transfers and activities that I wanted to do, and the rooms were very nice! The pool and outdoor eating areas were also incredible. Great staff and people and overall experience
Stayed 2 nights in Oct 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodations in a great location within easy walk to the Falls, shops, restaurants, and center of town
Stayed 1 night in Sep 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Richard

Travelled with partner
Liked: Cleanliness
Food was poor accommodation was average at best but very expensive
Stayed 2 nights in May 2023

8/10 Good

Anthony, Nanoose Bay

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The flight over the falls is a must. Organised by the hotel .
Lunchat the lookout restaurant. Again organised by the hotel .
Stayed 3 nights in Feb 2023

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Very convenient to Victoria Falls.
Stayed 3 nights in Feb 2023

10/10 Excellent

Nina Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully friendly and helpful staff who go above and beyond to accommodate and aide in all matters. The lodge is immaculate in every way. My room was huge with cold a/c, a balcony overlooking manicured greenery, and a stocked complimentary fridge/bar, cookies and an espresso machine! In addition to the hotel room/property itself, a highlight is being walking distance to the Falls as well as shops and restaurants. I feel this is a BIG bonus over more out of the way lodges. In my room, all I felt was the tranquility of the hotel grounds - but a brief and safe walk put me at artisan craft shops and restaurants. In all, Ilala offers the serenity of nature without the dependence on cars and taxis to visit anything beyond one’s lodge.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, clean facilities and great breakfast and bar during the evenings.
Stayed 1 night in Apr 2022

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning spot with a great atmosphere.
Stayed 3 nights in Sep 2021

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW Wonderful stay.
This is a fantastic place to stay. Staff is great! Rooms spacious. View out the window or from our deck is wonderful and we see wildlife up close. Today we saw a mother warthog and her three babies.Wonderful experience. Recommend it highly.
Stayed 3 nights in Jan 2020

10/10 Excellent

Eric, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Lovely architecture, friendly helpful staff, excellent food, comfortable accommodation and right in the Wild. Frequent animal visitors
Stayed 1 night in Sep 2019

10/10 Excellent

Jude, Seattle, WA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms all have views, there is a wonderful restaurant with both indoor and outdoor dining available, the grounds are beautiful, the common areas are large and a there is a very nice outdoor pool and bar. This lodge is centrally located to Victoria Falls and downtown shopping. Ilala Lodge was an added bonus to our trip to the Falls!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closest hotel to Victoria falls. Comfortable helpful staff
Stayed 1 night in Jun 2019

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Wonderful location with easy access to Victoria Falls.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful position in the town and close to walk to shops and the Falls. The hotel is stylish and set within beautiful gardens. It is well presented with and the open air dining is wonderful. The only improvement cold be the quality of the meat served at dinner
Stayed 2 nights in Apr 2019

10/10 Excellent

Tjasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019