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Shongwe Lookout

3.0 star property

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Photo gallery for Shongwe Lookout

Exterior
Restaurant
View from room
Bicycling
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
Mopane St, Victoria Falls, Matabeleland North Province
  • Zambezi National Park
    ‪4 min drive‬
  • Devil's Pool
    ‪5 min drive‬
  • Victoria Falls National Park
    ‪5 min drive‬
  • Victoria Falls (VFA)
    ‪20 min drive‬

Room options

View all photos for Executive Room, Garden View, Double

In-room safe, desk, laptop workspace, soundproofing

Executive Room, Garden View, Double

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Room, Garden View, Single

In-room safe, desk, laptop workspace, soundproofing

Studio Room, Garden View, Single

  • 29 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room, Garden View, Double

Deluxe Room, Garden View, Double | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, Garden View, Double

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Garden View, Single

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room, Garden View, Single

  • 28 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Room, Garden View, Single

In-room safe, desk, laptop workspace, soundproofing

Executive Room, Garden View, Single

  • 33 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Studio Room, Garden View, Double

In-room safe, desk, laptop workspace, soundproofing

Studio Room, Garden View, Double

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Shongwe Lookout

Lodge in Victoria Falls with free breakfast and coffee shop/cafe
This smoke-free lodge features an outdoor pool, a restaurant and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a coffee shop/cafe and coffee/tea in a common area.
Shongwe Lookout offers 23 air-conditioned accommodations with a safe and complimentary bottles of water. This Victoria Falls lodge provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the lodge include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Shongwe Lookout, you'll be within walking distance of Victoria Falls National Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes bicycles to rent
  • Just a 5-minute drive from Victoria Falls and a few minutes from Zambezi National Park
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Shongwe Lookout. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Victoria Falls lodge is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.
Shongwe Lookout has a restaurant on site.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.00 per cent will be charged
  • Shuttle transfer per adult: USD 17 (one-way)
  • Shuttle transfer per child: USD 17 (one-way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (one-way)
  • Airport shuttle fee per child: USD 10 (one-way), (up to 3 years old)
  • Cots (infant beds) are available for an additional fee
  • Laundry fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shongwe Lookout offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Shongwe Lookout Lodge Victoria Falls
Shongwe Lookout Lodge
Shongwe Lookout Victoria Falls
Lodge Shongwe Lookout Victoria Falls
Victoria Falls Shongwe Lookout Lodge
Lodge Shongwe Lookout
Shongwe Lookout Victoria Falls
Shongwe Lookout Lodge
Shongwe Lookout Victoria Falls
Shongwe Lookout Lodge Victoria Falls

Shongwe Lookout Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 2 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice of accommodation
The lodge was everything we expected from the stay in Africa at the Victoria Falls. The room was spacious, clean and decorated to make you feel you were in Africa. The breakfast, lounge, and pool ambiance, coupled with very efficient service, makes this an excellent choice when staying at the Victoria Falls
Stayed 3 nights in Mar 2024

8/10 Good

Bruce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ll good except a tough steak

8/10 Good

Roselyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
It’s just fabulous service is excellent they cannot do enough to help, room was really spacious and clean and had everything you needed for a comfortable stay. Food was excellent and great value, my only gripe was that they used glass by the pool but other than that FANTASTIC !!!!
Stayed 3 nights in Mar 2023

6/10 Okay

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service
THERE WAS NO FILTER COFFEE IN THE ROOM AND THE FILTER COFFE IN THE DINING ROOM WAS WAY TOO STRONG. I AM A COFFEE LOVER AND THIS WAS A SERIOUS PROBLEM FOR ME. Also, there was no soap, shower gel etc - first hotel I have been to where this is not provided. We asked for some, which was then brought to the room

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its homely, felt safe and liked the beautiful well manicured gardens. The rooms are spacious. The place is ideal for those who have a great taste for nature and those who love a breath of fresh air
Stayed 3 nights in Feb 2022

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
We loved our stay at Shongwe. It was beautiful, and the food was amazing.
Stayed 1 night in Nov 2021

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique lodge with 5* service & facilities. Lovely friendly/accommodating staff
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Amber, Annapolis

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are great and the grounds are beautiful. The pool is a bit smaller than the pics make it seem but still lovely.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel did not meet my expectations. Too expensive & buffet breakfast not so good
Stayed 1 night in Dec 2019

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff took care of us during a birthday trip. Super advice for our time in avid Falls.
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WindyCity
Shongwe experience was great! Great hotel, food and vibes. Would stay again!
Stayed 2 nights in Oct 2019

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great stay over 4 days. Very friendly staff, comfy rooms and tasty food.
Stayed 3 nights in Oct 2019

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel in Victoria Falls
Excellent new hotel. Room was wonderful. Big and spacious with comfortable bed. Resort is beautiful. Great tower with a sunset view. Pool is nice. Staff were friendly - Aubrey was very helpful. Restaurant is nice but somethings on menu not available and priced a little high for the local area. Definitely recommend staying here!
Stayed 3 nights in Aug 2019

10/10 Excellent

Carlasmith, California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated as though we were the only people there. Fantastic Personal service. Wonderful experience
Stayed 4 nights in Sep 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE place to stay in Vic Falls!
Awesome new hotel with great staff! Loved it!
Stayed 4 nights in Jul 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best ever
Everything awesome!! Clean, helpful, location... lookout tower great view...walked to town ... manager extremely knowledgeable about area and all tours...
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility with an even more amazing staff. I highly recommend sipping on a cappuccino or hot chocolate while sitting in their 4 story lookout watching the sun rise/sun set.
Stayed 2 nights in Jun 2019

10/10 Excellent

Markus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderschöne, gepflegte Anlage
Alles perfekt: Zimmer, Pool, Service, Restaurant. Nur etwas abseits gelegen. Wenn es sehr heiß ist besser ein Taxi ins Zentrum nehmen.
Stayed 2 nights in Oct 2019