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Chateau Victoria Hotel and Suites

3.5 star property

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Photo gallery for Chateau Victoria Hotel and Suites

Lobby sitting area
Property entrance
Suite, 2 Bedrooms | Living area | 40-inch TV with cable channels
Traditional Room | Premium bedding, pillow-top beds, in-room safe, desk
2 bars/lounges, cocktail bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Royal BC Museum
    ‪5 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪13 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

  • 71.0 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room

  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

Hotel Grand Pacific

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.6 out of 5, Wonderful, (2028)
The price is CHF 184
for 1 room
includes taxes & fees
19 May - 20 May
Hotel Grand Pacific

About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel with free local area shuttle and bars/lounges
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, Access to hot tub and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Chateau Victoria Hotel and Suites. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 bars.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, cleanliness and comfy beds
  • Within a 10-minute walk of Victoria Harbour and Government Street
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch and dinner.
Clive's Classic Lounge – This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self-parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1466 out of 2114 reviews
Rating 8 - Good. 424 out of 2114 reviews
Rating 6 - Okay. 138 out of 2114 reviews
Rating 4 - Poor. 48 out of 2114 reviews
Rating 2 - Terrible. 38 out of 2114 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Kathryn

Business traveller
Liked: Cleanliness, staff & service

Good location but wouldn't stay again

The first room I was given was on the 3rd floor and the windows faced the parking lot with cars right up against the window. I requested to be moved and was given a different room on the 4th floor which wasn't much better but felt a little safer. Overall I felt the hotel was dated in the hallways and rooms but the lobby was beautiful. Enjoyed the breakfast at the restaurant on the top floor.
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos, Campbell River

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Shandy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was great,from checkin to check out all the staff were very helpful. Service for dinner on the 18th floor needs help as it was quite slow.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Chateau Victoria. The staff were friendly and the rooms were pleasant. It was quiet and peaceful.
Stayed 1 night in Feb 2025

6/10 Okay

Electa

Stayed 2 nights in Jan 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, nice room. Quiet.
Stayed 1 night in Feb 2025

10/10 Excellent

Dan

Stayed 1 night in Jan 2025

8/10 Good

Patrick

Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Chateau Victoria is the go to downtown Victoria place to stay Great staff, clean rooms, great views if you're on a higher floor. Restaurant and bar are fantastic in the hotel Restaurant is amazing for dinner and breakfast is great as well Pool and hot tub are clean Cant go wrong at the Chateau Victoria
Stayed 1 night in Jan 2025

6/10 Okay

Joie Cui Yun

Travelled with family
It was just okay
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Stayed 5 nights in Jan 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Maintenance was top notch, room decoration & cleanliness was the best I’ve seen in quite some time! Staff were excellent.
Stayed 1 night in Jan 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return!

Lovely experience from the staff, to the restaurant, to the room. Loved the Lego rendition of the hotel. Appreciated the many little but lovely details such as great towels! We are at the rooftop restaurant, Vista 18, numerous times.
Lobby
Beautiful details
Lego rendition of the hotel
View from Vista 18
Stayed 5 nights in Jan 2025

10/10 Excellent

Anjali

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 4 nights in Jan 2025

10/10 Excellent

S.A. Jill, Nanaimo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Parking only $20 per day with in and out privileges. Walkable to many restaurants and waterfront. Restaurant on-site as well. Perfect !
Stayed 1 night in Jan 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying here whenever I come to Victoria
Stayed 1 night in Jan 2025

10/10 Excellent

Juanita

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Chateau Victoria! Excellent location. Spacious rooms, we had a 1 bedroom suite. Clives lounge and Vista 18 for brunch are a must when you are at this hotel. Loved the Nespresso coffee and microwave in the room. We will be back for sure!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great plafe
Stayed 2 nights in Jan 2025