DoubleTree by Hilton Hotel & Suites Victoria

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel & Suites Victoria

Exterior
Premium bedding, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
Coffee shop

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • 24/7 front desk
  • Room service
  • Pet-friendly

Explore the area

Map
777 Douglas Street, Victoria, BC, V8W 2B5
  • Victoria Conference Centre
    2 min walk
  • Browns Socialhouse
    1 min walk
  • Victoria Bus Station
    2 min walk
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    5 min walk

Room options

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

King, Room, 1 King Bed, Non Smoking, View

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

1 King 1 Bedroom Boardroom Suite - Water View

  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (First/Second Floor)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

King, Family Suite, Kitchenette, View

  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Penthouse)

  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

King, Suite, Kitchenette, View

  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

King, Suite, 2 Bedrooms, Kitchenette, View

  • 72 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds

King, Family Suite, 1 King Bed, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

King, Suite, Kitchenette

  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, View

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton Hotel & Suites Victoria

Hotel with 2 restaurants, steps from Victoria Conference Centre
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking. Housekeeping is available on request.
DoubleTree by Hilton Hotel & Suites Victoria offers 181 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Victoria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the shopping around DoubleTree by Hilton Hotel & Suites Victoria. During your stay, you're just a quick walk from Victoria Harbour. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Victoria Conference Centre and 9 minutes on foot from Victoria Harbour
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel & Suites Victoria. For a fee, parking is available.

This Victoria hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11 AM.
Wake Up Breakfast – This restaurant only serves breakfast.
Stone Ground Pizza Co. – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Bartholomew's Pub – This restaurant specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Humboldt Bar – On-site cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Filipino, French, Hindi, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CAD 30 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: CAD 28 for adults and CAD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bartholomew's Pub
  • Humboldt Bar
  • Stone Ground Pizza Co.
  • Wake Up Breakfast

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 28 for adults and from CAD 23 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Executive House
Executive House Hotel
Executive House Hotel Victoria
Executive House Victoria
Executive Hotel Victoria
DoubleTree Hilton Hotel Victoria
DoubleTree Hilton Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel
DoubleTree by Hilton Hotel & Suites Victoria Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel Victoria

DoubleTree by Hilton Hotel & Suites Victoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1007 reviews" "
Rating 8 - Good. 250 out of 1007 reviews" "
Rating 6 - Okay. 71 out of 1007 reviews" "
Rating 4 - Poor. 40 out of 1007 reviews" "
Rating 2 - Terrible. 35 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Sander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying at double tree but, I absolutely loved it! The only change I would make is the pillows, much too soft and I like memory foam bamboo pillows!. Great stay though
Stayed 2 nights in Sep 2024

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very near restaurants, shops, downtown and walking distance to the Fisherman’s Warf Marina
Stayed 5 nights in Sep 2024

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another good stay
This was the second time I have stayed at this hotel and I would stay here again. Staff are very friendly although there was a minor hiccup getting my credit card to work at check in. Room s compact but well appointed but our kettle did not work (no base provided). We rang the front desk and the matter was rectified with 10 minutes. No welcome gift or room upgrade offered.
Stayed 1 night in Sep 2024

10/10 Excellent

Tobey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Double Tree in Victoria, British Columbia! From the moment we walked in, to the moment we walked out, it was top-notch! Thank you for your care, consideration, and cookies! We will be back!
Stayed 2 nights in Sep 2024

10/10 Excellent

victor r

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very nice hotel. Friendly staff. Everything you need is walkable and in the area. Restaurant is decent. But again you can walk to any other restaurant. If I had to complain about something I’d say elevators make concerning noises to the point every guest in it would make a comment about it. Thanks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Wai Chu

Travelled with family
Disliked: Amenities, property conditions & facilities
Expensive for the price
Stayed 1 night in Aug 2024

6/10 Okay

Malynda

Travelled with family
The property was close to many amenities however very noisy from street, construction and dogs barking next door to us, most hotel staff were very friendly however just a few were very rude and that definitely left an impression, the restaurant downstairs was great, it was very difficult to get clean towels and we never received room service even though we took do not disturb sign off door. Unfortunately the bad out weighed the good in this case, some of the issues were beyond staff’s ability to resolve. The valet was awesome very friendly and attentive. Hotel rooms were very mediocre.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great, enjoyed the location as close to many activities.
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD location . Clean, perfect .
Stayed 2 nights in Sep 2024

6/10 Okay

Andriy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This hotel pleasantly surprised me with spacious room, but.. the size of the bathroom is just enough to fit one person with door closed. No room for two in the morning! The common spaces are also very minimalistic. You wont find a spacious lobby in this hotel, rather opposite, a space just enough for a for guests to check in. Breakfast is available nut not included, parking only valet. All of that is OK for a single night stay, but... the vent in the room has not been cleaned for a while, and a lot of dust particles fly like mosquitoes under the light fixtures. You just guess how much of those dust you'd ingest overnight...
Stayed 1 night in Sep 2024

6/10 Okay

Janice

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was well located to the tourist area. I did not like the confusion and charge for breakfast. One price for less food and another for more. I got all confused which one was which. The hostess understood and did not charge me since I just left what I had taken on my plate.We had breakfast the next day at another location in Victoria.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept with beautiful furnishings and tastefully newly remodeled
Stayed 2 nights in Sep 2024

8/10 Good

Mandi

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Marie France

Beautiful location!
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location. The room was clean , and had all amenities as mentioned on the website . The only issue I had was to take a shower it took nearly 5-10 minutes both days I was there to get hot water in the shower .
Stayed 2 nights in Sep 2024

8/10 Good

MANABU

Liked: Cleanliness, staff & service
A little expensive
Stayed 1 night in Sep 2024

6/10 Okay

Claire-Marie H

Travelled with group
Disliked: Staff & service
Some Staff at front desk seem apathetic
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed was a little uncomfortable and uneven on one side. The front desk staff were not overly friendly. But the Valet gentlemen were awesome!
Stayed 2 nights in Sep 2024

8/10 Good

Sara

Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This suite is one best hotel rooms I've ever booked Also the most expensive. The view was phenomenal. We could see all across the city, even as far as Washington state and at night with the civic buildings lit up it was breathtaking. Unfortunately that view will be obliterated by a new building going up which also created construction noise for us.
Stayed 7 nights in Aug 2024