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Four Points by Sheraton Victoria Gateway

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Victoria Gateway

Exterior
Indoor pool
Breakfast, lunch, dinner served; American cuisine
Suite, 1 Bedroom, Balcony, Corner | Premium bedding, pillow-top beds, in-room safe, desk
Suite, 1 King Bed, Balcony, Corner (Balcony) | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar

Explore the area

Map
829 McCallum Road, Victoria, BC, V9B6W6
  • Langford Lanes
    5 min drive
  • Royal Roads University
    6 min drive
  • Bear Mountain Golf Club
    8 min drive
  • Victoria, BC (YYJ-Victoria Intl.)
    31 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool | Indoor pool

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Balcony, Corner (Balcony)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 55-inch LED TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Balcony, Corner

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Four Points by Sheraton Victoria Gateway

Suburban hotel with bars/lounges and 24-hour health club
This smoke-free hotel features an indoor pool, a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a sauna and a 24-hour business centre are on-site. Housekeeping is available on request.
Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels and pay-per-view films.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Four Points by Sheraton Victoria Gateway's great location gets high marks from our customers. During your stay, you'll be close to Langford Lanes. Features include free WiFi in public areas and free self-parking, plus 2 bars.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy American cuisine while dining at Metropolitan Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 5 minutes by car from Goldstream Provincial Park and 5 minutes from Langford Lanes
  • Dogs welcome for a fee
As a guest of Four Points by Sheraton Victoria Gateway, you'll find an indoor pool, a 24-hour health club, Access to hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 54896 square feet (5100 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Four Points by Sheraton Victoria Gateway. Free self parking is available.

This 3.5-star Victoria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Metropolitan Grill & Bar – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Patio – Overlooking the garden, this restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 35 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 581 out of 1108 reviews" "
Rating 8 - Good. 331 out of 1108 reviews" "
Rating 6 - Okay. 97 out of 1108 reviews" "
Rating 4 - Poor. 52 out of 1108 reviews" "
Rating 2 - Terrible. 47 out of 1108 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Sue

Stayed 2 nights in Aug 2024

10/10 Excellent

Gladys, Blenheim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building, excellent facilities. I very much enjoyed the gym, the sauna and the the jacuzzi. Close to shops and restaurants.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelvin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, next to Costco, parking easy.
Stayed 1 night in Aug 2024

10/10 Excellent

brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel has mice. I was originally on the 3rd floor. If they are there, they are everywhere. I was woken at 6AM by the sound followed by the sight of them. Corrugated walls let them climb the walls. Large wall unit gave them plenty of space to live.The hotel did practically nothing for me. No room upgrade. A couple of free entrées to cover the food i lost. No money back. Would not move me to another Marriott hotel. There was no appropriate management working for at least 3 days to properly take care of me. All duty managers were off sick. The manager they did have working, the sales manager, had no authority to grant me anything. The restuarant was sub par, with a minimal menu and poor quality food for the prices. The restuarant was not open all day, only for breakfast, closing at 1030 and for dinner opening at 5 to 11. There were several large construction jobs going on surrounding the hotel, nice views of enormous cranes and gravel pits. And noise! I gave 2 stars for the area around the property only because there is plenty of shopping for all your needs. Good hiking nearby but not ideal for tourist activities, too far away from everything.
Stayed 6 nights in Aug 2024

8/10 Good

Karmjit

Stayed 1 night in Aug 2024

8/10 Good

Long Shung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is a little busy and loud. Construction outside started promptly at 8. Our room was great. And were thankful to get a cot for our extra person.
Stayed 1 night in Aug 2024

8/10 Good

Karin ann

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire room is spacious, tidy and nice. Bedroom was comfortable but the fold out couches were terrible, you could feel the springs. Loved how it was dog friendly, staff were extremely helpful. Fitness room was great, pool room had a steam room, sauna and a hot tub which was nice. Would definitely stay there again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Radhika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, and family - friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Oliva

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoyable stay we come often the staff was even helpful when I made a mistake with reservations once.
Stayed 3 nights in Jul 2024

8/10 Good

Christian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly, especially at the restaurant during breakfast. I recommend the breakfast. Pool was rather small and hot tub was out of service for the first couple of days. The room had a Jacuzzi which was great and the bed was nice and comfortable. Good location and overall a great stay.
Stayed 4 nights in Aug 2024

4/10 Poor

Kelsie

Liked: Staff & service
Disliked: Property conditions & facilities
Was up all night due to noise. No parking. Everything else was fine.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Hotel has a Vegas feel about it.
Stayed 1 night in Aug 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 2 nights in Aug 2024

6/10 Okay

David Yung-Chih

Travelled with family
Liked: Staff & service
Clean room. bathroom needs upgrade
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

4/10 Poor

Annette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In dire need of renovation. Dirty carpets, terrible bathrooms
Stayed 1 night in Aug 2024

10/10 Excellent

Rhema

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Victoria for a conference, and were adults in college dorms for a week.. at the end on our last day we wanted to treat ourselves to a real BED!! Sheraton always delivers in the USA, so I went with this trusted brand that has always been above and beyond. What did I receive in return? Cozy plush beds, a giant TV, staff that were welcoming when we came in, and even kinder when we had to leave around 4:30am to catch the Blackball! The gentleman behind the counter on August 13th at 4ish AM-- I wish I'd gotten your name!! You went above and beyond!!! Thank you. I'll be using this location again! Oh, and the pool, saunas, ane hot tub were a HUGE bonus!
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, great food.
Stayed 1 night in Aug 2024

6/10 Okay

Jagmeet

Travelled with family and small children
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024