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Four Points by Sheraton Victoria Gateway

3.5 star property

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Exterior
Suite, 1 King Bed, Balcony, Corner (Balcony) | Premium bedding, pillow-top beds, in-room safe, desk
Suite, 1 Bedroom, Balcony, Corner | Premium bedding, pillow-top beds, in-room safe, desk
2 bars/lounges
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
829 McCallum Road, Victoria, BC, V9B6W6
  • Langford Lanes
    ‪5 min drive‬
  • Royal Roads University
    ‪6 min drive‬
  • Bear Mountain Golf Club
    ‪8 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool | Indoor pool

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony) | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Balcony, Corner (Balcony)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 55-inch LED TV with cable channels, TV, pay films

Executive Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Balcony, Corner

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

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About this property

Four Points by Sheraton Victoria Gateway

Suburban hotel with bars/lounges and 24-hour health club
This smoke-free hotel features an indoor pool, a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a sauna and a 24-hour business centre are on-site. Housekeeping is available on request.
Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels and pay-per-view films.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Four Points by Sheraton Victoria Gateway's great location gets high marks from our customers. During your stay, you'll be close to Langford Lanes. Features include free WiFi in public areas and free self-parking, plus 2 bars.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy American cuisine while dining at Metropolitan Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 12 minutes by car from Government Street and 14 minutes from Save-On-Foods Memorial Centre
  • Dogs welcome for a fee
As a guest of Four Points by Sheraton Victoria Gateway, you'll find an indoor pool, a 24-hour health club, Access to hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 54896 square feet (5100 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Four Points by Sheraton Victoria Gateway. Free self parking is available.

This 3.5-star Victoria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Metropolitan Grill & Bar – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Patio – Overlooking the garden, this restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 35 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1008 reviews
Rating 8 - Good. 280 out of 1008 reviews
Rating 6 - Okay. 91 out of 1008 reviews
Rating 4 - Poor. 45 out of 1008 reviews
Rating 2 - Terrible. 52 out of 1008 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in 5 different hotels on the island. This was the best bang for the buck.
Stayed 1 night in Nov 2024

10/10 Excellent

RODNEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 4 nights in Oct 2024

2/10 Terrible

Darragh

Stayed 2 nights in Oct 2024

10/10 Excellent

Kade Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love Four Points. Great staff, nice clean rooms, good location, plenty of amenities and an attached restaurant that I haven’t tried yet but heard good things about. My go-to for visits in Langford/Victoria
Stayed 7 nights in Oct 2024

8/10 Good

Harminder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Courtney

Stayed 1 night in Oct 2024

8/10 Good

Cheryl, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and I would recommend it. Some of their guests were not very respectful when walking in the hallway and entering room at night. The only think I would recommend is at check out for the staff to check with guest regarding their stay. This was not done.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sophia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay. The room was quite spacious and the breakfast was delicious!
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and great staff
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth, Kitimat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place even with voting on
Stayed 7 nights in Oct 2024

2/10 Terrible

Linden

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst customer service I have ever received, 0 help from the young man working the front desk, I would like my money back
Stayed 1 night in Oct 2024

10/10 Excellent

JUDITH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and welcoming, the place is spotless- it really is lovely to stay there.

10/10 Excellent

Don

Stayed 1 night in Oct 2024

10/10 Excellent

randall

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bree

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean, friendly staff and great food at the Metropolitan Bar & Grill!
Stayed 1 night in Oct 2024

2/10 Terrible

Harkanwal

Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious hotelo
Very clean and well maintained hotel. Looking for a place to stay in Langford this hotel came up and I am so glad I took the chance and stayed there. The bathroom was spotless and the linens on the bed were of good quality. The cleaning staff were fabulous. The reception is run by very young people and could use a little more finesse. The included breakfast was very good with a nice selection of the menu. Overall good experience and I would stay there again.
Stayed 4 nights in Oct 2024

4/10 Poor

Bruce

Travelled with partner
Disliked: Cleanliness, staff & service
Front desk was not friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Jawad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My checkin was really smooth and Taylor handled it very well. Very professional person and complete attention to detail
Stayed 2 nights in Oct 2024

8/10 Good

cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Comfortable Hotel - Parking can be ltd though. Overall stay was nice. Room was clean and comfortable. Staff were friendly. Ginger ale and bottled water was a nice touch. Restaurant was quite good though a bit pricey for breakfast. Online checkin had little benefit. Staff still had to do all the same process as they normally would and insisted that I hadn’t actually checked in even though my texts clearly said otherwise. Parking is very tight if the hotel is full. Front lot has decent sized spots but the rest are geared towards smaller vehicles which are not the norm for the area. Location is handy to shopping and the highway, so it’s easy to get to any of the nearby sights even if it’s a bit of a drive to get into Victoria itself. Being beside Costco, it is busy and can be loud with forklifts honking at all hours. You’ll want to have the fans running if you’re a light sleeper and on that side of the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tun Zan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sharon

Stayed 1 night in Oct 2024

10/10 Excellent

Richard C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dajana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , friendly stuff
Stayed 1 night in Oct 2024