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4.4 out of 5

"Room was comfortable and clean only a short distance by metro from the city centre " More

By a verified traveller on Sat 04 Jan 2020

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Master Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bedroom with shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bedroom with bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of BASSENA Wien Messe Prater's central location. During your stay, you're just a quick walk from Prater. Free WiFi in public areas, a restaurant and a bar are available.

  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the central location and the clean guestrooms
  • Steps from Prater and a 5-minute drive from Ernst Happel Stadium
  • Pets welcome for a fee

BASSENA Wien Messe Prater ratings based on 38 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for BASSENA Wien Messe Prater

Everyone (20) Couples (12) Business (1) Family (2) Friends (1)
3 out of 5
Room was comfortable and clean only a short distance by metro from the city centre

Posted by on 4 Jan 2020

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Comment from Hotel Management

4 Jan 2020 by J Menner

Dear guest, thank you very much for your nice Feedback. With best regards Jennifer Menner / Front Office Manager

5 out of 5

Modern, bright, functional

Great, would use this hotel again. Staff were friendly, breakfast was good, the rooms were clean and bright. A little plus would have been a mini bar in the hotel room.

Posted by on 12 Apr 2016

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5 out of 5
Not a far away from the amusement park.

Posted by on 29 Aug 2024

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Comment from Hotel Management

4 Sep 2024 by Omaima // Content Host

Hi Pekka, thank you for your feedback. We're pleased to hear you found our location convenient to the amusement park. We look forward to hosting you again! Sincerely, Omaima // Content Host

5 out of 5
Sehr sauberes Hotel, nettes Personal. Sehr angehende und bequeme Betten. Trotz Lage böhe des Praters nicht viel Lärm. Einzig die Zimmertpren sind sehr leichthörig.

Posted by on 1 Apr 2024

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Comment from Hotel Management

2 Apr 2024 by Omaima // Content Host

Servus Svenja, vielen Dank für Ihr Feedback! Es freut uns zu hören, dass Sie unser BASSENA Hotel als sehr sauber empfunden haben und dass Sie das Personal als nett empfunden haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Omaima // Content Host

5 out of 5
Super

Posted by on 18 Feb 2024

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Comment from Hotel Management

19 Feb 2024 by Omaima // Content Host

Hi Adrian, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Omaima // Content Host

5 out of 5
Alles einwandfrei! Freundliche und hilfsbereite Mitarbeiter, sehr gute Lage und schöne, saubere Zimmer!

Posted by on 8 Sep 2023

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Comment from Hotel Management

11 Sep 2023 by Omaima // Content Host

Servus Roman,Vielen Dank für Ihre positive Bewertung! Es freut uns zu hören, dass alles einwandfrei war und Sie mit unserer freundlichen und hilfsbereiten Belegschaft, der großartigen Lage und den schönen, sauberen Zimmern zufrieden waren. Wir hoffen, Sie bald wieder als unsere Gäste begrüßen zu dürfen.

4 out of 5
Die Unterkunft liegt in der Nähe vom Wiener Prater und trotzdem sehr ruhig.

Posted by on 14 Aug 2023

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Comment from Hotel Management

25 Aug 2023 by Ulrike Regenfelder-Gassner

Lieber Lukas, danke Dir vielmals für Dein Feedback. Unser Hotel ist wunderbar mit der U-Bahn Linie 2 zu erreichen und es sind nur ein paar Meter zu Fuß in den Prater. Wir freuen uns auf ein Wiedersehen. Liebe Grüße aus dem BASSENA, Ulrike Regenfelder-Gassner

5 out of 5

Posted by on 12 Apr 2023

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Comment from Hotel Management

16 May 2023 by Alyssa Koch Content Host

Hi Julius,danke für die super Bewertung!Beste Grüße,

5 out of 5

Posted by on 12 Mar 2023

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Comment from Hotel Management

18 Apr 2023 by Alyssa Koch Content Host

Hi Vanessa,danke vielmals für die tolle Bewertung :-)Bis auf ganz bald,

5 out of 5
War das erste mal hier, sehr Freundliches Personal, Zimmeraustattung super. Sehr Empfehlenswert

Posted by , from Zürich on 13 Aug 2022

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Comment from Hotel Management

6 Sep 2022 by Alyssa Koch Content Host

Hi Claude,vielen lieben Dank für die tolle Bewertung! Wir freuen uns jetzt schon sehr auf Ihren nächsten Besuch bei uns.Herzlichst,

About the BASSENA Wien Messe Prater

Location Messestraße 2, Vienna, Vienna 1020

Renovations + Closures

The following facilities are closed for New Year's Day:

  • Dining venue

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at BASSENA Wien Messe Prater. For a fee, parking is available. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 243 guestrooms or units
  • 7 levels
  • Built in 2005
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vienna Praterstern Station (1.3 km / 0.8 mi)
  • Metro station: Messe-Prater U-Bahn (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

BASSENA Wien Messe Prater offers 243 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. 55-inch flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include free toiletries and blackout curtains. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Pillow options
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

BASSENA Wien Messe Prater has a restaurant serving breakfast only.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Water skiing nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 20 per pet, per night, plus a deposit of EUR 15 per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 12 for children
  • Self-parking fee: EUR 25 per day
  • Pet deposit: EUR 15 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austria Trend Hotel Messe
  • Austria Trend Messe
  • Austria Trend Messe Hotel
  • Hotel Austria Trend Messe
  • Hotel Messe
  • Trend Austria Hotel
  • Trend Hotel Messe
  • Trend Messe
  • Austria Trend Hotel Messe Wien Vienna
  • Austria Trend Hotel Messe Wien
  • Austria Trend Messe Wien Vienna
  • Austria Trend Messe Wien
  • Austria Trend Hotel Messe Wien
  • BASSENA Wien Messe Prater Hotel
  • BASSENA Wien Messe Prater Vienna
  • BASSENA Wien Messe Prater Hotel Vienna

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.