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"The room was nice. There are 3 restaurants. There is a rooftop pool but it is small and there were never any sunbeds free as all were occupied. Bar se ... " More
21 Aug 2024 by Katharina, Front Desk
Dear Michael Morton,Thank you for taking the time to leave a review about your recent stay at our hotel. We are glad to hear that you enjoyed our well-situated location, the good public transport system in Vienna and the strong wifi connection throughout all areas of our hotel.We apologize for any inconvenience you experienced with the bar service and rooftop pool during your stay. At our hotel, we strive to provide exceptional service at all times, and we will review this feedback with our team to ensure that all guests receive the attentive and friendly service they deserve.Thank you again for sharing your thoughts with us. We appreciate your feedback as it helps us improve and provide an even better experience for our future guests. We hope to welcome you back in the future and have the opportunity to show you a truly exceptional stay.Best Regards,KatharinaGrand Ferdinand Team
26 Aug 2024 by Katrin - Front Desk Supervisor
Sehr geehrter Marcel,Es freut uns zu hören, dass Sie unsere zentrale Lage und die Freundlichkeit unseres Empfangspersonals geschätzt haben. Die schöne Aussicht von unserer Dachterrasse ist in der Tat ein Highlight. Wir bedauern, dass die Größe des Zimmers und das Frühstücksangebot nicht ganz Ihren Erwartungen entsprochen haben. Unsere Zimmer sind in verschiedenen Größen gestaltet, um verschiedene Bedürfnisse zu erfüllen und wir streben stets danach, ein ausgewogenes Frühstück anzubieten.Wir schätzen Ihr Feedback und hoffen, Sie bald wieder im Grand Ferdinand begrüßen zu dürfen.Mit freundlichen Grüßen,
31 Jul 2024 by Theresa, Rooms Division Manager
Liebe Frau Nadja,es freut uns sehr zu hören, dass Sie Ihren Aufenthalt im Grand Ferdinand genossen haben. Es ist schön zu wissen, dass unsere Lage und unser freundliches Personal positiv zu Ihrer Erfahrung beigetragen haben. Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback mitzuteilen. Wir freuen uns darauf, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Viele Grüße aus Wien,
25 Jun 2024 by Katrin - Front Desk Supervisor
Dear Timo, thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date.Kind regards,
13 May 2024 by Katrin - Front Desk Supervisor
Dear Simon,thank you for your kind feedback! We are extremely delighted that you enjoyed your stay with us. We hope you will visit us again in a future date. Kind regards,
16 Oct 2023 by Katrin - Front Desk
Liebe Romana, es freut uns sehr zu sehen, dass Sie bei Ihrem Aufenthalt vollkommen zufrieden waren. Es ist auch schön zu lesen, dass Sie unsere zentrale Lage als angenehm empfunden haben. Wir hoffen, dass Sie uns zu einem späteren Zeitpunkt wieder besuchen werden.Mit freundlichen Grüßen,
20 Sep 2023 by Katrin - Front Desk
Lieber Francesco, es freut uns sehr zu sehen, dass Sie bei Ihrem Aufenthalt vollkommen zufrieden waren. Wir sind vor allem glücklich, dass wir Sie mit unserer Dachterrasse, der traumhaften Lage unseres Hotels und unserem freundlichen Personal überzeugen konnten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Liebe Grüße aus Wien,
11 Jul 2023 by Amanda W. - Front Desk Supervisor
Liebe Monika, vielen herzlichen Dank für Ihr nettes Feedback. Es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt hatten. Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen. Freundliche Grüße aus Wien
5 Jul 2023 by Amanda W. - Front Desk Supervisor
Dear Jennifer, thank you very much for your great review, which we greatly appreciate. We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our Grand Ferdinand again in the near future. Best regards from Vienna
7 Jan 2023 by Lea Busch - Front Desk Supervisor
Liebe Christa! Herzlichen Dank für Ihr Feedback, welches wir sehr zu schätzen wissen, um uns stetig verbessern zu können. Es freut uns sehr zu lesen, dass Ihnen die Lage gut gefallen hat und dass Sie mit unserem Personal zufrieden waren. Bezüglich der Sauberkeit am Zimmer möchten wir uns vielmals entschuldigen, dies entspricht in keiner Weise unseren Standards und wir haben Ihr Feedback bereits unserer Housekeeping Abteilung weitergeleitet. Wir bedauern es sehr, dass wir Sie nicht zu 100% von uns überzeugen konnten. Auch wenn wir das Erfahrene nicht rückgängig machen können, würden wir uns sehr freuen, Sie wieder bei uns begrüßen zu dürfen um den entstandenen Eindruck zu revidieren. Selbstverständlich stehen wir Ihnen gerne jederzeit für Fragen zur Verfügung. Mit freundlichen Grüßen, Lea B. - Front Desk Supervisor
Hotel Grand Ferdinand Vienna offers its guests an outdoor pool and a fitness centre. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Hotel Grand Ferdinand Vienna. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. Parking is available for a fee. This 4.5-star Vienna hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available
Hotel Grand Ferdinand Vienna offers 186 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 49-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries. This Vienna hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11 AM.
Grand Étage – This rooftop bar specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Ferdinand Restaurant – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Gulasch & Champagne – This bistro specialises in Regional cuisine. Guests can enjoy drinks at the bar. Open daily.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for full booking amount at the time of booking for any bookings where payment for the stay will be made on site instead of at the time of booking.
Hotel Grand Ferdinand Vienna offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
