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Grand Hotel Wien

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hotel Wien

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Restaurant
Point of interest

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pet-friendly
  • Room service
  • Parking available

Explore the area

Map
Kaerntner Ring 9, Vienna, Vienna, 1010
  • Kärntner Straße
    3 min walk
  • Unkai Sushi
    1 min walk
  • Bösendorferstraße, Karlsplatz Tram Stop
    2 min walk
  • Vienna (VIE-Vienna Intl.)
    28 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Grand Room, 1 King Bed (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed (Ring Boulevard View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Room, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds, City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Terrace (Ring Boulevard View)

  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 2 Single Beds (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Single Beds (Ring Boulevard View)

  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Single Beds, City View

  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Terrace, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Terrace, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Terrace, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Terrace, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds, Accessible (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds, Accessible (Ring Boulevard View)

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Ring Boulevard View)

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, City View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite

Combined shower/bathtub, free toiletries, hair dryer, dressing gowns

Premium Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Terrace

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Ring Boulevard View)

  • Sleeps 3
  • 1 Single Bed

View all photos for Grand Room, 2 Single Beds (Ring Boulevard View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 2 Single Beds (Ring Boulevard View)

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds, City View

  • Sleeps 2
  • 2 Single Beds

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About this property

Grand Hotel Wien

Luxury hotel connected to a shopping centre in Innere Stadt with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Grand Hotel Wien offers 205 accommodations with minibars and espresso makers. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna. The spa is open daily.
Grand Hotel Wien's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Vienna State Opera. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to body treatments, facials or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the location
  • Just a 3-minute walk from Vienna State Opera and 7 minutes on foot from Hofburg Imperial Palace
  • Airport and train station pick-up shuttle service available for a fee
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Grand Hotel Wien offers its guests a full-service spa, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Grand Hotel Wien. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Grand Hotel Wien has 3 restaurants on site.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Japanese, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 36 per day; includes in/out privileges)
  • Valet parking on site (EUR 36 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 45 for adults and EUR 22.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Facials
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 January to 26 January:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 92.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 45 for adults and from EUR 22.50 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Self-parking fee: EUR 36 per day (in/out privileges)
  • Valet parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 92.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hotel Wien offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hotel Wien
Grand Hotel Wien Vienna
Grand Wien
Grand Wien Hotel
Grand Wien Vienna
Hotel Grand Wien
Hotel Wien
Wien Grand Hotel
Wien Hotel
Grand Hotel Vienna
Grand Hotel Wien Hotel
Grand Hotel Wien Vienna
Grand Hotel Wien Hotel Vienna

Grand Hotel Wien Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1000 reviews" "
Rating 8 - Good. 185 out of 1000 reviews" "
Rating 6 - Okay. 37 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Frank

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful, clean classic Austrian hotel, Excellent & very helpful Concierge, very nice rooms. Only problem is was the Air Conditioning, room hot temperature. 1st room, after 4 tries, they said A/C didnt work and could fix. So they moved us to a 2nd room. 2nd room was very nice, buttttt, similar room heat problem. Problem--- only 1 of 2 AC motors were working (hall AC fine, bedroom AC was broken & would take hours to fix). So at 11pm we changed to a 3rd room. Its AC worked fine. Front receptionist team were nice people, but were limited as to what they could offer. No portable fans are available (would of been a solution) and staff explained the hotel was older, as is the AC system. Again everything except the AC was excellent about the hotel, great location and wonderful Concierge.
Stayed 1 night in Sep 2024

10/10 Excellent

philip

Liked: Staff & service, amenities, property conditions & facilities
I didn‘t like the fact that of ther100 or so Television Channels there was no CNN. But There was about 50 Channels for the Arab world. Come on.
Stayed 1 night in Sep 2024

10/10 Excellent

philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was grand!
Stayed 4 nights in Sep 2024

2/10 Terrible

JINTAO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Anirban, Saratoga

Stayed 3 nights in Aug 2024

10/10 Excellent

Jeffrey, Wheaton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of old town Vienna on the Ringstrasse, this old world gem has been updated but still holds the old world charm as a first class hotel.
Stayed 4 nights in Aug 2024

2/10 Terrible

Nausheen, potomac

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was given a dirty room. Manger later changed to another room. Air conditioning never worked properly in the room. It was 90 F outside. Room temp never went below 71F. Requested fan 3 days in a row. Fan never arrived. Breakfast was ok, but there a few untrained staff who do not know the concept of space... Concierge and Manager are resoanbly good, House keeping terrible. They do not clean rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wenchao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Brad

Stayed 3 nights in Aug 2024

8/10 Good

yi, Brookfiled

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. easy go shipping and go old downtown and safety area.
Stayed 1 night in Aug 2024

8/10 Good

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great experience, would come there again and recommend to friends in a minute
Stayed 4 nights in Aug 2024

8/10 Good

Gary Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

maria eugenia vera

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful & classy Hôtel with outstanding service, staff and rooms!
Stayed 3 nights in Aug 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, great location
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a perfect location, I would recommend it to anyone planning to visit Vienna!
Stayed 3 nights in Jul 2024

10/10 Excellent

Gad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars beautiful hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Thorvaldur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, always.
Stayed 3 nights in Jul 2024

10/10 Excellent

kenneth

Travelled with partner
Liked: Amenities
Lovely hotel and staff.
Stayed 4 nights in May 2024

10/10 Excellent

George, Irving

Stayed 2 nights in Jul 2024

8/10 Good

George, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Qui

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason Ramachandra

Travelled with partner
Liked: Amenities
Stunning decor and traditional feeling hotel. The food in the lobby is incredible and shouldn't be missed. Perfect location too. Highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer vacation
We had an amazing 3 night stay at the hotel. Definitely one of the better hotels we have stayed at in Europe. From service to the amenities, attention to detail was very impressive. Location is very central to most of the attractions in Vienna. Very family friendly. Breakfast was amazing every morning.
Front enterance.
Morning breakfast. Perfect half boiled eggs.
Reception lobby.
Bidet with gold fixtures.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mehrdad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean with good staff
Stayed 3 nights in Jul 2024