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"The staff were the best! Very clean and good location!! We are going back. " More
3 Jan 2019 by Marketing Manager
Good Morning from Vienna, thank you very much for taking time to comment on your stay at KAISERHOF WIEN. We appreciate your compliments and your feedback. We look forward welcoming you back again at the KAISERHOF one day. Kind regards and a Happy New Year from Vienna Yours KAISERHOF Team
18 Jun 2024 by Gilbert Kratschmann / General Manager
Dear Mrs. Miia! On behalf of the entire Kaiserhof-Team I would like to thank you for your feedback. We are really happy that you enjoyed your stay with us and we hope to welcome you soon again at our hotel. In the meantime we remain with kindest regards from Vienna
3 May 2024 by Gilbert Kratschmann / General Manager
Dear Eija Marketta! On behalf of the entire Team I would like to thank you for your lovely feedback. We are really happy that you enjoyed your stay with us and we hope to welcome you soon again at our hotel. In the meantime we remain with kindest regards from Vienna
3 May 2024 by Gilbert Kratschmann / General Manager
Dear Paksi! On behalf of the entire Kaiserhof-Team I would like to thank you for your feedback. We are really happy that you enjoyed your stay with us and we hope to welcome you soon again at our hotel. In the meantime we remain with kindest regards from Vienna
3 May 2024 by Gilbert Kratschmann / Hoteldirektor
Liebe Frau Laura! Im Namen des gesamten Kaiserhof-Teams danke ich Ihnen dass Sie sich die Zeit genommen haben und Ihr Feedback mit uns teilen! Wir freuen uns sehr, dass Sie Ihren Aufenthalt genossen haben und wir hoffen Sie bald wieder in unserem Haus begrüßen zu dürfen. In der Zwischenzeit verbleiben wir mit herzlichsten Grüßen. Küss die Hand in Wien
13 Dec 2023 by Gilbert Kratschmann - General Manager
Dear Mrs. Diana! On behalf of the entire Team I would like to thank you for taking the time to share your impressions. We are really happy that you enjoyed your stay with us and we hope to welcome you soon again at our hotel. In the meantime we remain with kindest regards from Vienna
27 Oct 2023 by Gilbert Kratschmann / General Manager
Dear Mrs. Marianne! On behalf of the entire Kaiserhof-Team I would like to thank you for taking the time to share your impressions. We are really happy that you enjoyed your stay with us and we hope to welcome you soon again at our hotel. In the meantime we remain with kindest regards from Vienna
21 Jul 2023 by Gilbert Kratschmann - General Manager
Dear Mr. Alex Anders, thank you for taking the time to share your impressions. We are really happy that you enjoyed your stay with us and we hope to welcome you soon again at our hotel! In the meantime we remain with kindest regards from Vienna
17 Feb 2020 by HOTEL KAISERHOF Wien Management & Team
Dear Valued Guest, thank you very much for staying with us at Hotel KAISERHOF Wien and for taking time to share your impressions with us. Thank you for your feedback. We are looking forward welcoming you again soon. Best regards, HOTEL KAISERHOF WIEN Management & Team
Hotel Kaiserhof Wien offers its guests a full-service spa, a sauna, and a fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Spa services, a library, and multilingual staff are also featured at the eco-certified Hotel Kaiserhof Wien. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Kaiserhof Wien was completed in February 2016. This 4-star Vienna hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , Parking (limited spaces) , Offsite parking reservations required
Hotel Kaiserhof Wien offers 74 accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spabereich. The spa is equipped with a sauna and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hotel Kaiserhof Wien offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
