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4.4 out of 5

"Just excellent hotel with high level of service combined central location. " More

By a verified traveller on Wed 18 Sep 2019

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Room, 2 Single Beds, Non Smoking (Opera View)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Presidential Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 1 King Bed, Non Smoking (Grand Deluxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Balcony (Junior Suite, Large Balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking (Bristol Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Bristol, a Luxury Collection Hotel, Vienna. During your stay, you'll be connected to a shopping centre and just a quick walk from Vienna State Opera. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Steps from Vienna State Opera and 3 minutes on foot from Ringstraßen Galerien
  • Airport and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Bristol, a Luxury Collection Hotel, Vienna ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Bristol, a Luxury Collection Hotel, Vienna

Everyone (8) Couples (11) Business (1) Family (1) Friends (1) Other (1)
5 out of 5
Just excellent hotel with high level of service combined central location.

Posted by on 18 Sep 2019

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5 out of 5
Second visit to this awesome hotel. Great location, staff and facilities. Right next door to the opera house too. 5*

Posted by , from Essex on 20 Nov 2018

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Comment from Hotel Management

20 Nov 2018 by Simone Dulies

Dear George, thank you for staying with us again and your very kind review. It was our pleasure welcoming you back to the Hotel Bristol, a Luxury Collection Hotel, Vienna and hope to be able to welcome you also back for a third time. In the meanwhile I remain with my best regards, Simone Dulies General Manager

5 out of 5

Super hotel.

Pros: Everything.
Cons: Keep the style.
Location: Amazing location
Very beautiful hotel in old style. Very friendly and helpful personel, excellent food.

Posted by , from Norway on 28 Aug 2017

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5 out of 5

50th birthday treat

A truly memorable stay. It was perfectly situated and if you love opera there's so much going on. Would love to return.

Posted by on 18 Jul 2013

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5 out of 5
Grossartig Freundlichkeit auf allen Ebenen Wunderbare Räumlichkeiten Exzellentes Essen Stilvoll

Posted by on 8 Jan 2024

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Comment from Hotel Management

9 Jan 2024 by Hotel Bristol Team

Sehr geehrter Roger, Herzlichen Dank für Ihr großartiges Feedback! Es freut uns außerordentlich zu hören, dass Sie auf allen Ebenen Freundlichkeit erlebt haben und die wunderbaren Räumlichkeiten sowie das exzellente Essen genießen konnten. Wir legen großen Wert auf Stil und Komfort und sind begeistert, dass Sie eine positive Erfahrung bei uns hatten. Wir freuen uns darauf, Sie bald wieder im Hotel Bristol begrüßen zu dürfen.Herzliche Grüße,das Hotel Bristol Team aus Wien

2 out of 5

Posted by on 22 Sep 2019

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4 out of 5

Posted by on 20 May 2019

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5 out of 5
Hôtel classique et magnifique. Nous y sommes pour la 3ème fois. Seul bemol, pas de spa ou fitness.

Posted by on 19 May 2019

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4 out of 5
Das gesamte Treppenhaus, die Flure und der Hotelempfang bedürfen einer Auffrischung. Das und zuerst gezeigte ZImmer war für ein 5 Sterne Hotel stark renovationsbedürftig. Die Beleuchtung der allgemeinen Ramilichkeiten (Erschliessungen )ist generell zu schwach.

Posted by , from Zürich on 22 Apr 2019

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Comment from Hotel Management

3 May 2019 by Simone Dulies

Sehr geehrte(r) O.&D.V., eingangs möchte ich mich für Ihren Aufenthalt bei uns im Hotel Bristol, a Luxury Collection Hotel, Vienna bedanken sowie dafür, dass Sie sich die Zeit genommen haben, Ihre Bewertung hier abzugeben. Wir bedauern außerordentlich, dass Sie mit Ihrem Aufenthalt bei uns nicht gänzlich zufrieden waren und möchten uns für etwaige Unannehmlichkeiten entschuldigen. Bitte seien Sie versichert, dass wir Ihr Feedback sehr ernst nehmen und gerne dürfen wir Sie auch informieren, dass größere Renovierungsarbeiten in naher Zukunft anstehen. Wir hoffen, dass dennoch Ihre positiven Eindrücke Ihres Aufenthalts bei uns überwiegen und wir Sie wieder einmal zu Gast bei uns begrüßen dürfen. Mit freundlichen Grüßen, Simone Dulies General Manager

5 out of 5
Hotel alles o.k. aber ein Duschvorhang für ein 5 Sterne Hotel ist ein no go.

Posted by on 3 May 2018

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About the Hotel Bristol, a Luxury Collection Hotel, Vienna

Location Kaerntner Ring 1, Vienna, Vienna 1010

Renovations + Closures

The property will be renovating from 22 October 2024 to 10 October 2026 (completion date subject to change). The following areas are affected:

  • Exterior
  • Lobby
  • Meeting facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 6 meeting rooms, and limo/town car service are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4079 square feet (379 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Bristol, a Luxury Collection Hotel, Vienna. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Parking is available for a fee. This 5-star Vienna hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 7 levels
  • 4079 sq ft of conference space
  • 379 sq. m of conference space
  • Built in 1892
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Valet parking (surcharge)

Transport

  • Train station: Quartier Belvedere (Arsenalstraße) Station (2.2 km / 1.4 mi)
  • Metro station: Oper-Karlsplatz Tram Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Bristol, a Luxury Collection Hotel, Vienna offers 150 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Separate bedroom
  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Hotel Bristol, a Luxury Collection Hotel, Vienna has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Bristol, a Luxury Collection Hotel, Vienna offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Pet Policy

  • Pets: EUR 65 per accommodation, per stay
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a deadlock

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and a deadlock in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • One child stays free
  • Credit card pre-authorization
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 6
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 45 per person
  • Fee for in-room wired Internet: EUR 19 per 24-hour period (rates may vary)
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 42 per day
  • Nearby parking fee: EUR 42 per day
  • Pet fee: EUR 65 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol Luxury Collection
  • Bristol Luxury Collection Vienna
  • Hotel Bristol
  • Hotel Bristol Luxury Collection Hotel
  • Hotel Bristol Luxury Collection Hotel Vienna
  • Hotel Bristol a Luxury Collection Hotel
  • Hotel Bristol, a Luxury Collection Hotel, Vienna Hotel
  • Hotel Bristol, a Luxury Collection Hotel, Vienna Vienna
  • Hotel Bristol, a Luxury Collection Hotel, Vienna Hotel Vienna

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.