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Hotel Cyrus

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cyrus

Hallway
Double Room | Iron/ironing board, free WiFi
Interior detail
Reception
Exterior

Reviews

5.0 out of 10

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Laxenburger Straße 14, Vienna, Vienna, 1100
  • Belvedere
    16 min walk
  • Bar-Gelateria GAVAZ
    1 min walk
  • Keplerplatz U-Bahn
    2 min walk
  • Vienna (VIE-Vienna Intl.)
    25 min drive

Room options

View all photos for Triple Room

Iron/ironing board, free WiFi

Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Iron/ironing board, free WiFi

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Iron/ironing board, free WiFi

Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

a&o Wien Hauptbahnhof

Pet-friendly
Free WiFi
Game room
Breakfast available
3.6 out of 5, Good, (1003)
The price is CHF 50
for 1 night
includes taxes & fees
9 Jan - 10 Jan
a&o Wien Hauptbahnhof

About this property

Hotel Cyrus

Pet-friendly hotel connected to a shopping centre in Vienna with a 24-hour front desk
This hotel features a 24-hour front desk, tour/ticket assistance and free WiFi in public areas. Other amenities include multilingual staff.
Hotel Cyrus offers 30 accommodations with free toiletries. Satellite televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

With your stay at Hotel Cyrus, you'll be connected to a shopping centre and within walking distance of Belvedere. Free WiFi in public areas is available.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Belvedere and a few minutes from Vienna State Opera
  • Pets welcome free of charge
Hotel Cyrus offers its guests multilingual staff, tour/ticket assistance, and a lift. Public spaces have free WiFi.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Birg-Cyrus
Birg-Cyrus Hotel
Birg-Cyrus Hotel Vienna
Birg-Cyrus Vienna
Birg Cyrus Hotel Vienna
Hotel Birg Cyrus
Hotel Cyrus Vienna
Hotel Cyrus
Cyrus Vienna
Hotel Cyrus Hotel
Hotel Cyrus Vienna
Hotel Cyrus Hotel Vienna

Hotel Cyrus Reviews

Reviews

5.0
Rating 10 - Excellent. 7 out of 197 reviews" "
Rating 8 - Good. 37 out of 197 reviews" "
Rating 6 - Okay. 49 out of 197 reviews" "
Rating 4 - Poor. 40 out of 197 reviews" "
Rating 2 - Terrible. 64 out of 197 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ,worst,worst
Are you making a joke of me?I never,but never will make another reservation on your site.I wrote a letter to you sbout what happened,but you didn't care,I will advice all my friends not to travel with you.

4/10 Poor

Sherry, Wisconsin

Disliked: Cleanliness, property conditions & facilities, room comfort
Under renovation or should be
I booked this because it was close to a subway station and I would not need to change trains to get to my meeting for the week. I wanted something inexpensive because I would only be in the room to sleep. The room was very hot and the radiators could not be controlled. The window was easy to open. The window was well insulating and it blocked most of the traffic noise at night. There was no room service, but I probably could have asked for more toilet paper. It was an interesting place to stay in Vienna. There are inexpensive shops and restaurants by the U-bahn station. I would stay there again to save money for the opera, but likely not for four nights.
Stayed 4 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isis Prison In Vienna
I've traveled the world and have seen some bad accommodations, but this was truly scary. The minute I checked in I tried calling Expedia and waited for 45 minutes until I gave up. So, I doubt they will allow this to post. The area is really, really, really scary. Checkin area dirty and smelly, filthy, no English. Hallways under construction, exposed everything, no light in hallway, used phone light to find room. Bad smell everywhere. Shoes were sticking to room floor, room hadn't been cleaned well, exposed electrical wiring, fleas in bed, itching all night, took them with me on the rest of my trip, entire room falling apart and dirty everywhere. Again, I can't imagine Expedia allowing this review. The price was $77, which was criminal.
Stayed 1 night in Sep 2017

4/10 Poor

Stefan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grease hole
One of the dirtiest hotels I've ever stayed in, and I've stayed in some greasy hotels.
Stayed 1 night in Sep 2017

2/10 Terrible

Al, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Awful
The first room we got put in the door handle came off as we opened the door, there was no head on the shower, or working light in the bathroom for that matter. We complained and got put in a different room. The second room was slightly better but still very grotty. The shower would only be either unbearably boiling hot or unbearably freezing cold, with no middle ground, making washing quite a difficult task. The room had drawers with cigarette ash and butts left in, despite there being no smoking signs both in the room and hallway. It seemed that the rooms dont ever get properly cleaned. From the strong smell of smoke seeping into our room at night and also along the hallways during the day it seems that many of the guests were smoking in their rooms. Including marijuana smoke at before 10am when we were checking out. Even if you're on a budget, you can find far better cheap alternatives than this. The staff were not helpful, the rooms were awful and the fellow guests all seemed as if they were permanent residents not people visiting Vienna.
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
totally will not recommend this hotel, very far from what int he hotel description, room is very dirty, no lock, when we reach the hotel they fixing the room door lock but still they never fix properly, don't feel safe and secure, the location is quite ok can walk to the nearest train station, the toilet is very dirty looks like nver clean for long not comfortable to use, no aircon and no electrifan inside the room, definitely will not recommend, although its quite cheap but still not worth it.
Stayed 1 night in Aug 2017

2/10 Terrible

Norcsikorgo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in my life
We wanted to check in this hotel at 11pm. The receptionist said they are full. I gave my printed reservartion to him and I said I already paid the room. He said they haven't got any empty room. He wanted to give my money back. I said I want my room. The staff were not nice and helpful at all. The receptionist said we need to wait 20 mins, because he need to clean a room. We waited an hour for the room. My boyfriend used the public toilet and the toilet seat MISSED! In our room we hadn't toilet paper and towels. Finally I got 1 towel for two of us. The bathroom looked awful. Hairs everywhere. The sink wasn't cleaned. The floor wasn't hoovered and cleaned. I took pictures about the corridor. I do NOT recommend this hotel for anyone at all!
Stayed 2 nights in Jul 2017

2/10 Terrible

Leo Gomez, Costa Rica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here for any reason.
The hotel is terrible. Humed. I was given a smokers room. There was no hot water. Was not even given a towel. When I complained the reception guy said that "people steal towels". Worst night ever. Do not stay here.

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yuck
Room was dirty, tv didn't work, wifi not avilable in room, several lights out, including the elevator. Way too expensive for quality of room. Didn't expect the Ritz,but did expect it to be clean and orderly. Recommendation to others - Avoid!

2/10 Terrible

Shiela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfactory.
1. It's not automatic that they will give you a towel. 2. Seems that the room was cleaned a year ago. 3. First floor is near a busy noisy street so it's hard to sleep.

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never more
First night - no towels, had to ask at reception. Strong tobacco smell. Big room with many beds, one of the windows can not be locked. Cool and noisy night. Asked for change. Were promised "the best room at the hotel". Tiny room with the same strong tobacco smell. Dirty bathroom, lamp in the corridor absent. In the morning - no hot water. No breakfast. We had four nights reservation, but could not stand more then two. Found that the name of the hotel had changed, it is now not only "Cyrus"", but "Bagdad-Cyrus". Well, if you are heavy smoking Bagdad inhabitant - you may like it. It is not really WIENNA hotel any more...

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible room, please honestly change the name of this place from a hotel. Do not deceive people please. Really terrible.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful awful awful
This probably th worst hotel I have ever seen and it has been reported to the local tourist authority in Vienna.

4/10 Poor

Verified traveller

Disliked: Room comfort
Cable TV is with Deutch channels. WIFI in Rooms is not available.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Kedar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience
I would never recommend family to stay here. The place looks shady although the receptionist was pleasant something abt the place is not right. There was also police there when we visited. We were given a hostel kind of room which we did not know about. In the freezing cold of austria this room did not have heater and we almost freeze in the night after paying $100 for one night!! This should not be for more than $45. The room is not clean and bathroom not usable.The doors does not have latch so we did not feel safe in the night.so all n all its a hostel and not a hotel. Families should stay away from this hostel.

4/10 Poor

Salem

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I used to stay in this hotel for most of my trips to Vienna. This time was different, it was not as usual . I was told that the management has changed. changed to the worse. No breakfast any more, services is not as it was , rooms condition not as usual, wifi not good , TV not clear with less stations. the only thing good left for this hotel is its location.

2/10 Terrible

Rola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient as very cheap
Bad experience especially about the cleanliness as room facilities and bathroom are awfull dirty from long time

2/10 Terrible

Franci

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean hotel
For sure not again in this hotel.

4/10 Poor

Dor and May, SCOTLAND

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Happy Squalor Dwellers? You'll Feel at Home!
I have already emailed Expedia AT LENGTH about Hotel Cyrus so do not wish to use my valuable home time in long repetition. I added our review of the hotel to our KLM experience, which was, as always very favourable. You can use all or any part of that earlier posting. It is all valid!!

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Ashim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap but shabby room
The place was cheap, but unclean, with broken furniture, the room was full of flies, and the bed was uncomfortable with an ancient mattress. The TV didn't work either.

8/10 Good

David, Hooper, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable Hotel
Enjoyed my stay and is close to the Metro system. The only thing this Hotel could use is in room air conditioning.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Nice hotel next to Keplerplatz (nice location)
Close to city center and metro stations. Unfortunately the cleanliness of the room was terrible. For a few days and given the low price, it could be recommended.