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Hotel Donaustadt Kagran

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Donaustadt Kagran

View from property
View from property
In-room safe, desk, free WiFi, bed sheets
Reception
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Donaufelderstraße 232, Vienna, Vienna, 1220
  • Donau Zentrum
    14 min walk
  • Vienna International Centre
    4 min drive
  • International Atomic Energy Agency
    5 min drive
  • Vienna (VIE-Vienna Intl.)
    19 min drive

Room options

View all photos for Single Room

Single Room | Room amenity

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | Room amenity

Standard Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Room amenity

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is CHF 75
for 1 night
includes taxes & fees
6 Jan - 7 Jan
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About this property

Hotel Donaustadt Kagran

Vienna hotel in Donaustadt with free breakfast and 24-hour front desk
Along with self parking, this smoke-free hotel has a 24-hour front desk and express check-in. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include express check-out, free newspapers and a front desk safe.
Hotel Donaustadt Kagran offers 58 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Donaustadt Kagran. During your stay, you'll be within walking distance of Donau Zentrum. Enjoy features like free breakfast and free WiFi in public areas, plus self-parking (surcharge).
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • 13 minutes by car from Vienna Christmas Market and 9 minutes from Prater
Free breakfast is served daily. Public spaces have free WiFi. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Hotel Donaustadt Kagran. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Vienna hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

Bulgarian, Chinese (Mandarin), Croatian, English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Shopping centre

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Hotel Kagran
Best Western Hotel Kagran Vienna
Best Western Kagran
Best Western Kagran Vienna
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran
Donaustadt Kagran Vienna
Donaustadt Kagran
Hotel Donaustadt Kagran Hotel
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran Hotel Vienna

Hotel Donaustadt Kagran Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 214 out of 646 reviews" "
Rating 8 - Good. 309 out of 646 reviews" "
Rating 6 - Okay. 95 out of 646 reviews" "
Rating 4 - Poor. 17 out of 646 reviews" "
Rating 2 - Terrible. 11 out of 646 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriella

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The attendants are so friendly, i will recommend añyone to stay there
Stayed 13 nights in Aug 2024

10/10 Excellent

Botrus

Stayed 3 nights in Sep 2024

10/10 Excellent

Raluca

Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
It was fine apart from no air conditioning. The breakfast was reasonable No kettle in the room and limited space to put luggage
Stayed 3 nights in Aug 2024

10/10 Excellent

FAHRETTIN GORKEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

bülent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
Temiz,Metroya yakın çalışanlar ilgili teşekkürler
Stayed 4 nights in Aug 2024

6/10 Okay

Scott, Stevensville

Disliked: Amenities, property conditions & facilities
The hotel needs to go through a major remodeling. The carpets are simply disgusting and the furniture is so old. The staff, especially the lady who runs the breakfast are very nice and helpful. But, there is one lady in the reception with a bad attitude that I don’t understand why she is in the hospitality business. This hotel is not in the middle of Vienna and it is very time consuming going back and forth but the trains run frequently and timely but overcrowded. The breakfast was very good and very well managed, but again the breakfast room was super crowded due to peak season.
Stayed 27 nights in Jul 2024

4/10 Poor

Antonio

Stayed 2 nights in Aug 2024

10/10 Excellent

Navjot Singh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More then expectations must say, everything was good. Room cleanliness, breakfast, very nearby to metro and tram station
Stayed 2 nights in Jul 2024

10/10 Excellent

Lim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용하고 괜찮은 숙소
다른 계절에는 관계없지만 7월에는 에어컨이 없어서 좀 더울수 있습니다. 하지만 아침식사가 훌륭하고 주변이 조용해서 좋습니다. 주변에 전철도 가깝고 마트 및 식당도 많고, 도나우 강과도 가까워서 산책하기 좋습니다
Stayed 6 nights in Jul 2024

4/10 Poor

Nandni

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Jurek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Alternative mit kurzen Weg ins Stadtzentrum
Hotel liegt relativ dicht an der U1 mit kurzen Weg ins Stadtzentrum. Leider waren hier im Hochsommer in Wien in einem Hotel ohne Klimaanlage! Der im Zimmer bereitgestellte Wedel schaffte nur wenig Linderung. Ein Zimmer zur Haupstraße mit Straßenbahn ist nicht zu empfehlen, wenn Sie bei offenen Fenster schlafen wollen. Einfaches aber ausreichendes Frühstück mit begrenzter Auswahl.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Tomasz

Stayed 4 nights in Jul 2024

4/10 Poor

Jagjit

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was truly disgusting. The carpets were stained and frayed. The shower was covered in mould and rust. No Tea or coffeee in the room. No sir conditioning. Pitiful fan supplied! Never never will I go there again. I will be speaking to Expedia and asking for my money back. No functioning reception.
Stayed 2 nights in Jun 2024

8/10 Good

funda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Hilary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Easy when you know...
The check in closes at 8:00pm so we were provided with details to access a key safe. Things changed so we arrived early before the reception closed. The rooms were large, clean and comfortable, but there was no air con so think they will be very hot in summer. Breakfast was excellent. The location is very close to U1 so despite being further out, we were able to quickly get to the centre. When we left, we were told to just leave the card key in the room. We were a little worried if all would work, with no available staff, but it did.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating and Kind
The hotel is easy to locate and is near public transportation. The hotel staff has been really patient with me as initially I made an error during my booking but were very accommodating when I explained my situation. They tried their best to help me out. Shout out to the friendly and kind staff of Hotel Donaustadt Kragan. Definitely one of the best hotels in the city.
Stayed 1 night in May 2024

8/10 Good

Marian

Stayed 3 nights in May 2024

8/10 Good

Eda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a very good location, close to the metro, and the U1 line takes you directly to the city center in a short time. Thanks to the staff for welcoming us, we asked for rooms with a courtyard view, our stay was quiet and peaceful. The only concern was that the room had wall lamps by the bed, which unfortunately did not work, so it was only possible to use the light from the ceiling lamp in the evenings. There were still a few small things that needed fixing or tidying up, but they didn't interfere with our stay. Breakfast has enough choice to keep you full until lunch. I suggest this hotel, easy to find, easy to travel around.
Stayed 3 nights in Apr 2024

6/10 Okay

Wei Qiang, Kuala Lumpur

Travelled with group
The room key was stored in a stainless steel locker, and the hotel had emailed me the password. However, since Expedia didn't give my email address to the hotel, I didn't receive the email. Fortunately, I was able to contact the person in charge through a WhatsApp call, and he gave me the password for the key locker, allowing me to access the room key.
Stayed 1 night in Apr 2024

6/10 Okay

Simon Rodrigo

Stayed 2 nights in Apr 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good value.
Pretty basìc hotel with no water or drinks making facilities in the room, but clean and comfortable and good value for money. Nice buffet breakfast included in room price. Friendly staff and only 5 mins walk to Kagran Platz Ubahn. A bit weird that reception o ly opens at noon but very good arrangements for arriving out of hours.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and friendly staff
Very nice value with easy access to the UBahn and grocery markets and a comfortable daily breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Antonino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024