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Hotel Josefshof am Rathaus

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Josefshof am Rathaus

Lobby
Junior Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated
Exterior
Junior Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Josefsgasse 4-8, Vienna, Vienna, 1080
  • Rathaus
    4 min walk
  • Trilogie
    2 min walk
  • Rathaus Tram Stop
    3 min walk
  • Vienna (VIE-Vienna Intl.)
    30 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room (Wiener Klassik)

Standard Room (Wiener Klassik) | Living area | 55-inch LED TV with premium TV channels, TV

Standard Room (Wiener Klassik)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Wiener Elégance)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room (Wiener Elégance)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillow-top beds, in-room safe, individually decorated

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Wiener Elégance)

Deluxe Room (Wiener Elégance) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room (Wiener Elégance)

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 1 Double Bed

View all photos for Superior Room (Moderner Jugendstil)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room (Moderner Jugendstil)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Moderner Jugendstil)

Deluxe Room (Moderner Jugendstil) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room (Moderner Jugendstil)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Josefshof am Rathaus

Hotel with a 24-hour front desk, a short walk to Vienna Christmas Market
This smoke-free hotel features a bar/lounge, a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Hotel Josefshof am Rathaus offers 164 accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

The sightseeing around Hotel Josefshof am Rathaus gets high marks from our customers. During your stay, you're just a quick walk from Vienna Christmas Market. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the central location
  • Within a 15-minute walk of Vienna Christmas Market and Hofburg Imperial Palace
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Josefshof am Rathaus. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.
BAR – On-site bar.
24-hour room service is available.

Languages

Bosnian, Bulgarian, Croatian, Czech, English, French, German, Hungarian, Italian, Romanian, Russian, Serbian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 29 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: EUR 28 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • BAR

Things to do

  • Piano

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 59 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Josefshof am Rathaus offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Josefshof
Hotel Josefshof am Rathaus Vienna
Josefshof Wien
Josefshof am Rathaus Vienna
Josefshof am Rathaus
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Josefshof Wien Am Rathaus
Josefshof Am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel
Hotel Josefshof am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel Vienna

Hotel Josefshof am Rathaus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1004 reviews" "
Rating 8 - Good. 303 out of 1004 reviews" "
Rating 6 - Okay. 70 out of 1004 reviews" "
Rating 4 - Poor. 18 out of 1004 reviews" "
Rating 2 - Terrible. 4 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel captures the grandeur and beauty of Vienna. Spacious room with a handy bar and lovely outdoor area. A gem.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

6/10 Okay

Wendy

Liked: Cleanliness
The rooms were incredibly small. Mine was cold and I couldn't warm it and my daughter's next door was boiling hot. They brought a fan, but it didn't help.
Stayed 2 nights in Sep 2024

10/10 Excellent

Iouri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 4 nights in Sep 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nice but room was not what i thought it woul
The room was incredibly small. The pictures did not fully explain that the door BARELY clears the bed and the room was incredibly tight to manuever. Fridge never felt like it was cold but there was a huge block of ice in it so i guess it was. Room was very hot from the beginning and even after turning all the heat off and asking for a fan it was still hot the whole time. The only window was a patio door that i did not feel safe keeping open while i slept so there was no chance for cool night air to come in. Staff were nice enough. Building is pretty and well kept. I was just incredibly dissapointed with my room and what i paid for it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Parthiv

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Josefshof am Rathaus is truly one of the best hotels I’ve ever stayed at. The location is perfect—situated in a quiet area but just a short walk from Vienna’s major attractions, including the Rathaus and MuseumsQuartier. It’s an ideal base for exploring the city. The rooms were spacious, beautifully designed, and spotlessly clean. The bed was incredibly comfortable, and I loved the modern amenities, especially the stylish bathroom with luxurious toiletries. The attention to detail in the decor made the room feel both cozy and elegant. What truly sets this hotel apart is the outstanding service. The staff were friendly, professional, and always ready to assist with anything we needed, from restaurant recommendations to transportation tips. Their warmth and attentiveness made us feel welcome from the moment we arrived. The breakfast buffet was fantastic, offering a wide range of delicious options to suit every taste, from fresh fruits and pastries to hot dishes. The quality of the food and the relaxing atmosphere made for a perfect start to each day. Overall, Hotel Josefshof am Rathaus exceeded my expectations in every way. It’s a wonderful combination of comfort, elegance, and excellent service, making it one of the best hotel experiences I’ve ever had. Highly recommended!
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice boutique hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

deysi, the woodlands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Lorna

Stayed 3 nights in Sep 2024

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of Vienna!
Excellent hotel and location. There was construction going on on the street in front but they sent us a note ahead of time explaining this. Very attentive. Amazing value!
Stayed 3 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very helpful and friendly staff, excellent breakfast. Very good area of Vienna near transport links and close by museums and other interesting sights. We thoroughly enjoyed our stay.
Stayed 4 nights in Sep 2024

8/10 Good

Sun Jong

Travelled with family
Liked: Cleanliness
주변공사로인해 불편했었다
Stayed 2 nights in Sep 2024

6/10 Okay

Subha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was clean and maintained well. However the staff were not friendly or nice. Few were rude and walking by us without even greeting. Some were arguing right at the front desk with each other. I did not like this. The hotel did not give us any grace time (we wanted couple of hours) to do the checkout and because of that we had to check out pretty early at 8 AM before we left to see the attractions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and lobby bar Room temperature too warm and duvet with no sheet
Stayed 3 nights in Sep 2024

8/10 Good

Gino

Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DEFINITELY A MUST STAY HOTEL! Larissa!!! From the moment we arrived at the reception, tired & jet-lagged, she welcomed us & made us feel right at home at this beautiful hotel. After we left our bags in our WONDERFUL room (fabulous air conditioning), Larissa showed us where to get a FANTASTIC lunch. She gave us an overview of Vienna which we followed the whole time we were there (almost one week). Every time we saw her in the hotel, she remembered us & helped with any questions. Larissa is outstanding in every way & made our stay here the best from the moment we arrived. The entire staff in the kitchen (breakfast) & reception/bar was friendly and helpful. The daily breakfast at the Josefhofs was outstanding; incredible variety & new items each day so that we still ate our favorite things but got to try new things as well. Gorgeous interior courtyard to eat our breakfast, or inside seating area if preferred. Very cool bar/eatery inside the hotel from noon (when breakfast ends) until the wee hours of the morning. Very quiet for agreat nights sleep every night. Great bed & bathroom/shower. Free drinks at the bar downstairs (1 per person) for every day you choose not to have the room cleaned. Great location; 5 minute walk to the metro (easy metro system), less than 5 minute walk to city area, 15-20 minute walk to the cathedral with city streets, shops, cafes, restaurants all along the way (all is so close by including a great grocery store). We WILL stay here next time!
Stayed 6 nights in Aug 2024

10/10 Excellent

Jean

Stayed 4 nights in Aug 2024

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Destin

Stayed 2 nights in Aug 2024

8/10 Good

Keith

Liked: Cleanliness, property conditions & facilities
Very courteous and friendly welcome and room was ready a few hours earlier than expected. Clean and quiet hotel near to the Austrian Parliament area. Nearby is cafes, restaurants and shops plus public transport… ideal. The hotel staff aren’t that great about servicing the room re towels, clean cups, teabags, making the beds, etc. We had to ask for fresh towels on 3 occasions, only once were they brought to our room. The other times we went to reception, on one occasion I was handed 2 white towels which were actually floor mats! I had to force the matter to ask for bath towels. Housekeeping was the main let down.
Stayed 4 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff were friendly and I felt very safe as a solo female traveler. Good breakfast options and a pretty outside courtyard. I accidentally left my ring in the room after check out, which was found by cleaning staff after my stay. the hotel staff were amazing going above and beyond to get the ring back to me. I will be forever thankful. I highly recommend this hotel and will be back to stay any time I’m in Vienna.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay in Vienna at the hotel. Very easy to get into the centre of the city and take advantage of the excellent public transport as very near a tram stop. Within an easy walk of the amazing architecture. The staff were great, the room was smart and clean with great aircon and a good maid service. Our only criticism would be the bedding. Very thin sheets and pillowcases with extremely worn pillows especially that were well past their best, all without protectors on the mattress and the afore-mentioned pillows. For the class of hotel and the overall class and quality, we felt this element let them down a bit. Overall though, a super stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accomodation and good service. Enjoyed our stay
Stayed 3 nights in Aug 2024