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4.1 out of 5

"Lovely stay at the Raphaus Park ideal location walkable to most of the tourist sites. " More

By a verified traveller on Sat 18 Feb 2023

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Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Hotel Rathauspark Wien, a member of Radisson Individuals's great location. During your stay, you're just a quick walk from Vienna Christmas Market. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).

  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Vienna Christmas Market and Hofburg Imperial Palace
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee

Hotel Rathauspark Wien, a member of Radisson Individuals ratings based on 56 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Rathauspark Wien, a member of Radisson Individuals

Everyone (38) Couples (8) Business (1) Family (4) Friends (3)
5 out of 5
Lovely stay at the Raphaus Park ideal location walkable to most of the tourist sites.

Posted by on 18 Feb 2023

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Comment from Hotel Management

22 Feb 2023 by Angelina

Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards,

4 out of 5
There wasn't anything negative to say about this property

Posted by on 17 Sep 2019

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Comment from Hotel Management

18 Sep 2019 by Bettina Nitsche

Dear guest, thank you very much for your message here - wow what a great review. We hope you had a beautiful stay in Vienna and with us an we are able to welcome you again in the future. Truly yours, Bettina Nitsche, Quality Supervisor, for the team of Hotel Rathauspark

4 out of 5
Like the location. Room was quiet but small. Breakfast was average.

Posted by on 27 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by Julia Frey, Administrative Assistant

Dear Guest, many thanks for your time to give us a feedback about your stay at Austria Trend Hotel Rathauspark! We are glad that you enjoyed your stay in Vienna. We are looking forward welcoming you soon again. Best regards from Vienna, Julia Frey, Administrative Assistant, for the team of Hotel Rathauspark

4 out of 5
Pros: Great location, very nice surrounding area. Breakfast was great and staff very helpful. Overall, would recommend to anybody.
Cons: Gym would have been good.other that that, everything else was excellent.
Location: Lovely location, close to rathaus and opera. Lots of nice restaurants and pubs nearby. U bahn station right next to the hotel.

Posted by , from C on 15 Nov 2016

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4 out of 5
Cons: The shower, no light and very tight, when move the power would reduce as so tight in the shower you keep bumbling of power switch.
Location: Brilliant location with easy access to tram & metro.
Overall hotel was nice, well located. Staff need to be more informative, the film festival was on and they never mentioned it, plus need to be more informative about sites to visit locally.

Posted by on 12 Aug 2016

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Comment from Hotel Management

5 Sep 2016 by Rathauspark Hotel

Dear Guest, thank you very much for choosing Austria Trend Hotel Rathauspark and for your constructive feedback about your stay! Your comments are very helpful for our current Quality process and we will use your feedback to train our staff aswell as our regularly maintainance improvements. Good to hear that you enjoyed our location and close by events on Rathausplatz. We would be happy to welcoming you again during your next trip to Vienna and show you our efforts! Kind regards, Gudrun Trapl, Hotel Manager & the Rathauspark Team

5 out of 5

Family trip

It is the best hotel in Vienna, in our opinion. The location is very good, room cleanliness and comfort is at superlative. The staff is very kindly.We felt very comfortable there and this is due to the very best of this hotel . Every year we spend a few days in December in Vienna and we want to come back this year at this hotel .

Posted by on 2 Feb 2016

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5 out of 5
Siisti ja tasokas hotelli, avulias ja mukava henkilökunta. Lähellä mielestäni parasta Wienin joulutoria. Useita viihtyisiä ruokapaikkoja lähistöllä kävelyetäisyydellä.

Posted by on 13 Dec 2023

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Comment from Hotel Management

21 Dec 2023 by Angelina Dobrynina FOM

Dear Guest, thank you for your positive feedback!We were delighted for your praise of our spacious and clean hotel rooms, our calm and good location and our friendly staff. We pay a lot of attention to a wide selection and the regionality of our products. Hope to see you next time in Vienna!Kindest regards, Hotel Rathauspark

5 out of 5

Posted by on 24 Oct 2023

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Comment from Hotel Management

21 Nov 2023 by Angelina Dobrynina FOM

Dear Guest, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. We are looking forward to welcome you again! Best regards from Vienna and stay save home!

4 out of 5

Posted by on 19 Oct 2023

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Comment from Hotel Management

23 Oct 2023 by Angelina Dobrynina FOM

Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

4 out of 5

Posted by on 28 Sep 2023

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Comment from Hotel Management

16 Oct 2023 by Angelina Dobrynina FOM

Dear Guest, thank you for taking time to give us this online feedback. We are very happy that you enjoyed your stay in our Hotel Rathauspark and your impressions were good. We are looking forward welcoming you soon again here. Until then we wish you all the best. Kindest regards!

About the Hotel Rathauspark Wien, a member of Radisson Individuals

Location Rathausstrasse 17, Vienna, Vienna 1010

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Rathauspark Wien, a member of Radisson Individuals. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 6 levels
  • Conference rooms
  • 484 sq ft of conference space
  • 45 sq. m of conference space
  • Built in 1882
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Vienna Franz-Josefs-Station (2.5 km / 1.6 mi)
  • Metro station: Landesgerichtsstraße Tram Stop (0.2 km / 0.2 mi)
  • Property shuttles: Airport shuttle and area shuttle

Room Amenities

Hotel Rathauspark Wien, a member of Radisson Individuals offers 117 accommodations with a hairdryer and blackout curtains. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Unique decor
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property’s air conditioning will not be available from October until April

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 90.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Maximum 1 pets

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 9.5 for children
  • Nearby parking fee: EUR 31 per day (1640 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 90.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austria Hotel Rathauspark
  • Austria Trend Hotel Rathauspark
  • Austria Trend Rathauspark
  • Hotel Austria Trend Rathauspark
  • Hotel Rathauspark
  • Rathauspark
  • Rathauspark Austria Trend Hotel
  • Rathauspark Hotel
  • Trend Hotel Rathauspark
  • Trend Rathauspark
  • Austria Trend Hotel Rathauspark Vienna
  • Austria Trend Rathauspark Vienna
  • Austria Trend Hotel Rathauspark
  • Hotel Rathauspark Wien, a member of Radisson Individuals Hotel
  • Hotel Rathauspark Wien, a member of Radisson Individuals Vienna

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.