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Hotel Viktoria Schönbrunn

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Viktoria Schönbrunn

Interior
Front of property
Exterior
Reception
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
Eduard Klein Gasse 9, Vienna, Vienna, 1130
  • Schönbrunn Zoo
    8 min walk
  • Schönbrunn Palace
    12 min walk
  • Mariahilfer Street
    15 min walk
  • Vienna (VIE-Vienna Intl.)
    38 min drive

Room options

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, blackout curtains

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, in-room safe, desk, blackout curtains

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Triple Room

Triple Room | Living area | Flat-screen TV

Triple Room

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Single Room

Single Room | Premium bedding, in-room safe, desk, blackout curtains

Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

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Room
Lyf Schönbrunn Vienna
Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (252)
The price is CHF 72
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Hotel Viktoria Schönbrunn

Pet-friendly Vienna hotel connected to a shopping centre, near Schönbrunn Palace
Along with dry cleaning, this smoke-free hotel has laundry facilities and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff.
Hotel Viktoria Schönbrunn offers 28 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

With your stay at Hotel Viktoria Schönbrunn, you're connected to a shopping centre and just a quick walk from Schönbrunn Palace Park. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 12 minutes by foot from Schönbrunn Palace and a 5-minute drive from Wiener Stadthalle
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Hotel Viktoria Schönbrunn offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel Viktoria Schönbrunn also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe.

This 3-star Vienna hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 35 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 10 AM for a fee: EUR 15 for adults and EUR 10 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: EUR 25
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 25 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 41 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 35 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Viktoria Schönbrunn offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Hotel Viktoria
Hotel Viktoria Vienna
Viktoria Vienna
Viktoria Hotel Vienna
Hotel Viktoria
Viktoria Schonbrunn Vienna
Hotel Viktoria Schönbrunn Hotel
Hotel Viktoria Schönbrunn Vienna
Hotel Viktoria Schönbrunn Hotel Vienna

Hotel Viktoria Schönbrunn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 48 out of 171 reviews" "
Rating 8 - Good. 75 out of 171 reviews" "
Rating 6 - Okay. 31 out of 171 reviews" "
Rating 4 - Poor. 11 out of 171 reviews" "
Rating 2 - Terrible. 6 out of 171 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Tatiana

Disliked: Cleanliness, property conditions & facilities
We did not have a good experience. The hotel is old, clean but worn out facilities. Bathroom old, scuffed door. Window old. Bathtub drain clogged. It needed to be urgently renovated, especially the bathroom.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joie's Art

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and safe
Stayed 3 nights in Aug 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs!
Stayed 1 night in Aug 2023

10/10 Excellent

Milena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Melitta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big room with high ceiling and triple glazing (very important with busy road nearby!) No-one at reception desk when we arrived at 7 pm and no bell, had to phone to alert receptionist.
Stayed 1 night in Feb 2022

10/10 Excellent

Jay J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base for Vienna touring.
Five minute walk to U4 (light rail.) European style breakfast (extra but try it) Friendly staff helped print tickets. Long way from airport by taxi (use train if you have not too much luggage. Walking distance to Schön Brun (Palace
Stayed 4 nights in Oct 2021

10/10 Excellent

Zoltan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emberek ! Ide ne menjetek.
Nem volt rendes takaritás, az ágy feletti rész poros, nem minden esetben üritettek szemetet. Az ágynemü agyonmosott. Törölközök régiek, kutyák alá való.A reggeli amit beigétek 9 EU ért, sovány, minden nap ugyanaz. Az orosz tulajdonos összekeveri a két fővárost. Ha ezt előre közlik messze elkerülöm őket. Magyar vagyok nyögtük őket, tehát ismerősök. A Tulajdonos elutasitó. Mozgássérült vagyok, rendelkezem EU kártyával mégsincs a szállodánakmerre biztositott helye. Pedig úgy hirdették mozgássérült barát. Aszobák butorzata a II. világháboru előtti lehet. Soha nem megyek még a környékére sem. Visszakövetelném a parkolási dijat. De nem teszem mert nem tudok idegen nyelveket,
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building on the wast edge of Schönbronn castle
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well managed and well kept. It is conveniently located and accessible to almost everything. The staff (and, I believe, the owner) were very friendly, sweet, and accommodating. My only problem with our room was the cramped space between the desk and our bed. I checked our bed; it was a bit old, but was ok. Will certainly love to stay again in this hotel next time we're back in Vienna.
Stayed 4 nights in Feb 2020

4/10 Poor

Steluta

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beda condition was very poor, old room door, there was space, bit noisy,
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely older building "boutique" hotel. Nothing fancy, but comfortable. The pillows were a bit soft for me; I kept waking up during the night as my face would sink into the pillow. The bathtub/shower was a bit of a challenge to climb out of if you're a short hobbit.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
retro style
It is a historic building with old style furniture. A small recently refurbished bathroom. All is very clean. The charm come with some minus: the mattress a bit uneven, poor sound isolation and the door to the room shakes with any air movement in the corridors. Ok breakfast. Wi-Fi quite unreliable.
Stayed 3 nights in Feb 2019

8/10 Good

Tony

Liked: Cleanliness, staff & service
Faded Grandeur in Vienna
An old-fashioned Hotel which has seen better days but one with bags of character. The staff were very helpful and there was a good value Breakfast in the morning. The soft bed wasn’t to my liking but the room was clean and spacious.
Stayed 2 nights in Dec 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convienient to U4 line and local groceries, shopping.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic Hotel close to Metro, winter palace, shopping, buses - we actually connected from the train station without much trouble.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A small & nice hotel, friendly staff and just a few minutes from Schönbrunn away.
Stayed 1 night in Oct 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay near Shonbrun
Hotel Viktoria was amazing! Our flight was delayed a day, so we needed last minute accommodations. Not only did they help us with our bags, they let us check in 5 hours early, and helped arrange airport shuttle for us. Such a lovely place, I would absolutely stay here again!
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
The location is fantastic for Schonbrunn and access to the subway system, and there are a lot of good places to eat nearby. However, that sums up all the positive things about this hotel. My daughter and I were put in one of three basement rooms, even though the hotel was not full. Because the hotel doesn't have air conditioning, the room was hot but our window was high on the wall in the room, at street level outside, and we didn't feel comfortable opening it in case someone tried to get into our room through the window. Had we been placed on a higher level floor, we could have opened a window and got some fresh air. Additionally, although I put a do not disturb sign on the door in the morning, the room was available every afternoon, but was only cleaned once, with a fresh change of towels during our four night stay. The basement rooms are close to the breakfast room, so all morning the noise of dishes being carried to and from tables could be heard. The duvet only covered half the bed, so if two people had been sharing a bed in this room, only one of them would have had a duvet at night. We had a great time in Vienna, but the hotel was a big disappointment.
Stayed 4 nights in Jun 2018

8/10 Good

Elisabeth, Gaspe, QC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location
Easy to reach by public transport, close to tourist areas (Schoenbrunn castle and park), Hietzing is a very pleasant Vienna district, so overall a very pleasant stay.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, very clean, very quiet area
Stayed 3 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Comfortable hotel, very close to tube station, buses and trams. Very convenient for Schonbrun palace and 15 mins on tube into centre of Vienna (Karlsplatz/Oper). Good Wi-Fi, good buffet breakfast (extra cost depending on package). A little dated perhaps and some dust in our room on arrival, however, made up for by friendly and helpful staff. Local area is quite well to do, being very close to Schonbrunn and you feel safe walking around in the evening. Lindt chocolate shop very close and good local shops and restaurants. Typical Austrian food at "Otto" restaurant and good Italian with more atmosphere "Da Fernandando". Both within 5 minutes walk.

6/10 Okay

Verified traveller

Liked: Cleanliness
Hotel is close to Schonbrunn Palace and Zoo. Metro station is close.

2/10 Terrible

Helen, Birmingham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return to Vienna, but not this hotel
The hotel was in a good location, but very basic breakfast and we had an issue with bed bugs. We were moved into another, cleaner, room after two days.

2/10 Terrible

Helen, Birmingham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware of the bed bugs
Good location, but that's it. Bed bugs in our first room and although the staff were polite, the damage had been done and my bites became very sore. Loved Vienna, but would not return to this hotel.

6/10 Okay

Helen, Birmingham

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs, basic breakfast, good location
We had an issue with bed bugs for the first two days - with little help from the staff. On the third day I stripped the sheets and showed them my bug-bitten arm. They moved us immediately and were accommodating after this - even giving us free breakfast...although this wasn't great. I would advise that if you stay in room 184 (or any), that you check the bed before agreeing to stay there. Hotel wasn't a cheap option, so expected more. Good location but I won't be returning.