K+K Palais Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for K+K Palais Hotel

Front of property
Balcony view
Hypo-allergenic bedding, minibar, in-room safe, desk
In-room dining
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
Rudolfsplatz 11, Vienna, Vienna, 1010
  • Schwedenplatz
    6 min walk
  • Stephansplatz
    8 min walk
  • St. Stephen's Cathedral
    9 min walk
  • Vienna (VIE-Vienna Intl.)
    26 min drive

Room options

Spacious Family

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds

Spacious Park View

  • 18 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Cosy Urban

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

About this property

K+K Palais Hotel

Family-friendly Vienna hotel in Innere Stadt with a 24-hour front desk
Along with a snack bar/deli, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
K+K Palais Hotel offers 66 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at K+K Palais Hotel. During your stay, you're just a quick walk from Stephansplatz. Enjoy features like free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a playground
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Stephansplatz and St. Stephen's Cathedral
  • Airport drop-off shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the family-friendly K+K Palais Hotel. For a fee, parking is available.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport drop-off shuttle (surcharge)
  • Parking on site (EUR 40 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 24 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 7 January 2025 to 1 October 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.524 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Airport shuttle fee: EUR 56 per vehicle (maximum occupancy 4)
  • Self-parking fee: EUR 40 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

K&K Palais Hotel Vienna
K&K Palais Hotel
K&K Palais Vienna
K K Palais Hotel Vienna
K K Palais Hotel
K K Palais Vienna
K K Palais
Hotel k Palais
k Palais Hotel
K+K Palais Hotel Hotel
K+K Palais Hotel Vienna
K+K Palais Hotel Hotel Vienna

K+K Palais Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 540 out of 1029 reviews" "
Rating 8 - Good. 377 out of 1029 reviews" "
Rating 6 - Okay. 85 out of 1029 reviews" "
Rating 4 - Poor. 14 out of 1029 reviews" "
Rating 2 - Terrible. 13 out of 1029 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Disliked: Staff & service
Hotel was fine al staff very helpful except for a rude and very unhelpful reception when we checked out.
Stayed 3 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable hotel
Excellent stay. Nice staff Nice quiet neighborhood Comfortable bed & room Good AC Mini fridge, tv, WiFi, all good Grocery nearby Short walk to center of commercial district. Easy access to Uber & airport. Good price considering ongoing events.
Stayed 3 nights in Aug 2024

10/10 Excellent

Zhaoyang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location at the inner city. Easy to go to all attractions by tram or walk
Stayed 4 nights in Aug 2024

8/10 Good

Imogen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great stay. Lovely room. Great area, handy supermarket across the road. Friendly staff. Would stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sage

Liked: Staff & service, amenities, property conditions & facilities
Very friendly & helpful staff, and my room was the perfect size and functionality for my needs. The restaurants nearby that I tried had excellent food.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!
Stayed 1 night in Jul 2024

6/10 Okay

Yanny

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

vaja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

radostin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Robbed in the hotel room
Someone from the staff got in the room with no reason ( it was a one night stay, did not require any housekeeping ) and stole my travel cash envelope ($1540). Front desk and management were nice and understanding, but that did not change the fact that staff STOLE from the room. BEWARE to put away all valuables. I find this even quite disturbing, never had anything stolen from my hotel rooms before...
Stayed 1 night in Jul 2024

10/10 Excellent

James

Stayed 3 nights in Jul 2024

10/10 Excellent

Oliver

Stayed 5 nights in Jul 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Good location as a base but low-quality amenities
This hotel is fine as a base for exploring Vienna with a good location in Innerstadt (walkable to shops, restaurants, the cathedral, the palace etc). However it had far more of a budget feel to it than we expected. Very low quality towels, toiletries etc, a very basic room with minimal facilities, and the “bar” downstairs is just a couple of stools in the corner of the lobby. Not a hotel you would want to spend much time in other than sleeping!
Stayed 3 nights in Jul 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms very clean , generous size , lovely bathroom , deak and chair as well as a small table and chair plus kettle facilities. Staff very helpful and friendly .
Stayed 4 nights in Jun 2024

10/10 Excellent

Alena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean hotel, great location to walk around the city. Would definitely stay again.
Stayed 1 night in Jun 2024

8/10 Good

Yvette

Liked: Amenities, property conditions & facilities
If you need a quiet place with the conveniences of breakfast and air conditioning-you will not find better for this area of Vienna for the price.
Stayed 2 nights in Jun 2024

6/10 Okay

Uma

We got 4 rooms in the 6th floor - top floor. We only had windows above 5 ft so we really couldn't see anything except sky. Carpets were dirty looking.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sylvie

Stayed 2 nights in Jun 2024

10/10 Excellent

Daniel Di

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to most attractions
Stayed 2 nights in Jun 2024

10/10 Excellent

Trajan

Stayed 3 nights in Jun 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna Visit
Perfect location - near attractions and restaurants. Will stay at this hotel, if I visit Vienna again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable. Lovely and helpful staff
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Stayed 2 nights in Jun 2024