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Melia Vienna

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Vienna

Interior
Presidential Suite | View from room
Front of property
Bar (on property)
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
Donau-City-Straße 7, Vienna, Vienna, 1220
  • Vienna International Centre
    5 min walk
  • International Atomic Energy Agency
    8 min walk
  • Donau Zentrum
    4 min drive
  • Vienna (VIE-Vienna Intl.)
    23 min drive

Room options

View all photos for Premium Guestroom

View from room

Premium Guestroom

  • 34 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Melia Guestroom

Melia Guestroom | Premium bedding, minibar, in-room safe, desk

Melia Guestroom

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (2+2)

Premium bedding, minibar, in-room safe, desk

Family Room (2+2)

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Grand Premium Room Panoramic View (3AD)

View from room

Grand Premium Room Panoramic View (3AD)

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (The Level)

View from room

Premium Room (The Level)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Grand Premium Room Panoramic View (2+1)

View from room

Grand Premium Room Panoramic View (2+1)

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Guestroom (2+1)

View from room

Premium Guestroom (2+1)

  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Premium Room Panoramic View

View from room

Grand Premium Room Panoramic View

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Guestroom (3AD)

View from room

Premium Guestroom (3AD)

  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for The Level Premium Room (3AD)

View from room

The Level Premium Room (3AD)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for The Level Premium Room (2+1)

View from room

The Level Premium Room (2+1)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for The Level Room (2+1)

Premium bedding, minibar, in-room safe, desk

The Level Room (2+1)

  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2+1)

Premium bedding, minibar, in-room safe, desk

Family Room (2+1)

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Master Suite The Level

Master Suite The Level | Premium bedding, minibar, in-room safe, desk

Master Suite The Level

  • 89 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Room (3AD)

Premium bedding, minibar, in-room safe, desk

The Level Room (3AD)

  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 214 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (The Level)

Premium bedding, minibar, in-room safe, desk

Room (The Level)

  • 43 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

Melia Vienna

Vienna hotel in Donaustadt with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Melia Vienna offers 253 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Melia Vienna. During your stay, you're just a quick walk from Vienna International Centre. You'll find features such as free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Flow Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by foot from Vienna International Centre and a 5-minute drive from Prater
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 10 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1044 square feet (97 square metres) and includes conference space. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Melia Vienna. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 5-star Vienna hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Flow Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
57th Restaurant – This restaurant specialises in international cuisine. Open selected days.
57 Lounge & Bar – This restaurant specialises in international cuisine. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (EUR 30 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 29 for adults and EUR 14.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 57 Lounge & Bar
  • 57th Restaurant
  • Flow Restaurant

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,044 square feet of conference space
  • 10 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 39-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 71.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 29 for adults and from EUR 14.50 for children
  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Self-parking fee: EUR 30 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 71.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Melia Vienna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 1-device limit.

Property is also known as

Meliá Hotel Vienna
Meliá Vienna
Meliá Vienna Hotel
Meliá Vienna
Melia Vienna Hotel
Melia Vienna Vienna
Melia Vienna Hotel Vienna

Melia Vienna Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1024 reviews" "
Rating 8 - Good. 286 out of 1024 reviews" "
Rating 6 - Okay. 94 out of 1024 reviews" "
Rating 4 - Poor. 50 out of 1024 reviews" "
Rating 2 - Terrible. 32 out of 1024 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Frederic

Liked: Cleanliness
Disliked: Staff & service
No character. Slow and unmotivated staff. The rooftop lounge could be made into a nice place. Could be. It has the Charme of a parking garage.
Stayed 1 night in Aug 2024

8/10 Good

VILMA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk wasn’t friendly
Stayed 3 nights in Jul 2024

6/10 Okay

Oscar

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel has a lot of facilities that there are not in use that making it boring. Breakfast too expensive. Late check out fee super expensive
Stayed 3 nights in Jul 2024

2/10 Terrible

Jose, Miami

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We didn't expect such a bad performance from a Melia 5 stars. When arriving realized that the AC doesn't go down under 21 Celsius and that there was no way to leave the fan on, it worked just in auto. Called the reception and nobody answered so decide to go downstairs. Once I told them, they said that they were taking care of some guest and couldn't answer, also that the maintenance guy left at 6:00 Pm it was 6:05 therefore needed to wait to the next day. Next day we went to Bratislava so when came back was too late to ask but nothing was fixed. 3rd day again went downstairs and they offered me to change our room, the other room was the same, no way to have keep the fan on, crazy. I swept all those 2 nights. So the guy told me he will send me a fan and that last night was "ok". The cherry on the cake was when I asked for a late check out and Kristina told me no prob, but when I went to do the check out, there was a line and no way to drop the keys, so when I asked her if I could just leave them, she gave me an attitude and took the keys in a bad manner. Then my daughter said that she was told by her, when we coming back that the late check out is going to be $60, I couldn’t believe it so I called the supervisor, Ahmed from the restaurant since it was the one that shows up and went downstairs with him, and yes she had charged me the $60 per room. Long story short, the lady next to her(looks like the boss) told me to forget it, that they won’t charge me anything. I really do
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Stayed 1 night in Jul 2024

6/10 Okay

Satoshi, Utah

Liked: Cleanliness
Disliked: Property conditions & facilities
Have been using this hotel for over a decade. The quality of the services, from check-in to breakfast / bar / lounge, seems deteriorating, unfortunately. There is a lack of ownership and care for the guests. Hope they will be able to improve.
Stayed 1 night in Jul 2024

10/10 Excellent

James, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

mistura

Stayed 2 nights in Jul 2024

10/10 Excellent

Wesley

Stayed 2 nights in Jul 2024

2/10 Terrible

jamal

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC wasn’t working. And the blinds fell off
Stayed 1 night in Jun 2024

10/10 Excellent

Jered R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Melia is a fine establishment with much to offer its guests. I highly recommend a package with The Level access. The location in Donau City provides a nice reprieve from the business of the inner city. Although there are few points of interest around the hotel, there is easy access to transportation.
Stayed 7 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Qi

Business traveller
Liked: Cleanliness
Disliked: Staff & service
bad service
Stayed 3 nights in May 2024

4/10 Poor

Simrat

Travelled with family
Well, nothing like a five star property. Underwhelming experience for the 4 of us...no difference in opinions. The cleaning crew did not clean the room a day before check out. Small rooms, shower area large with black all around...not enough light for a bathroom! We had a hard time getting ready for the day. Will not recommend to anyone or stay here again.
Stayed 5 nights in May 2024

4/10 Poor

Gurkiran

Travelled with family
Nothing like a five star rating this property displays. It 3 or maybe 3.5 at most. No one came to clean the room on the day before check out. The rooms are small, shower area is large and wasted. Very dim lights in the bathroom. There was no mirror in the room or the passage. Not a very satisfying experience.
Stayed 5 nights in May 2024

10/10 Excellent

fabio

Stayed 2 nights in Apr 2024

10/10 Excellent

eunjoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well facilitated, high ceiling, nice view, large bed, and good room system, large shower/bathroom, well equipped with amenities, breakfast buffet is good. 5 stops to downtown by walking to subway in 5 minute. I will stay in this hotel again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jet-Chau

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent to me. However, it happened once at one during I stayed. That night we all, three, slept very well. Excepted me was suffered for lower bloody oxygen due to the electrical power-off of plug-in since I wore respirator musk. I almost died at that moment. Even, I woke up finally and the risk relief. At the second day’s morning, I did report to your room service who came in to restart the electrical power. It was an bad experience first I met.
Stayed 5 nights in Apr 2024

10/10 Excellent

Philippe

Stayed 1 night in Apr 2024

10/10 Excellent

Arron

Stayed 1 night in Apr 2024

4/10 Poor

Matt

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The air conditioning was not working and the room and meeting areas were terribly warm. The hotel brought a weak fan but it didn't help, and I slept poorly. I brought up the issue several times and they didn't even offer a meal or a drink as compensation.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel that is architecturally stunning and very easy to get to/from the airport. Beautiful views and great service. We will definitely return!
Stayed 1 night in Apr 2024

10/10 Excellent

Kerrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has friendly and helpful staff, absolutely stunning views of the city from your room and 57 lounge. Transport links are good and if you enjoy a walk it is a pleasant walk into town on a nice day. Would highly recommend.
Stayed 3 nights in Mar 2024

2/10 Terrible

Federico

Stayed 3 nights in Mar 2024

8/10 Good

Tishka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024