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Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Novotel Wien Hauptbahnhof's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Belvedere. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at THE FLAVE of Vienna
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by foot from Belvedere and a 3-minute drive from Vienna State Opera
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Novotel Wien Hauptbahnhof ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Wien Hauptbahnhof

Everyone (9) Couples (2) Family (8)
4 out of 5

Posted by on 9 Feb 2024

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3 out of 5
At the breakfast time it was cleaning time at same. Cleaninglady used cleaningmachine with big noise!

Posted by on 5 Jan 2024

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5 out of 5
Wie schon mehrmals, waren wir mit unserem Aufenthalt sehr zufrieden.

Posted by , from Kloten on 20 Aug 2023

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Comment from Hotel Management

25 Aug 2023 by Irina - reservation agent

Schön dass es Ihnen wieder so bei uns gefallen hat!bis zum nächsten mal!

5 out of 5
sehr Empfehlenswert

Posted by on 28 Jul 2023

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Comment from Hotel Management

11 Aug 2023 by Irina - reservation

Lieber Christian, vielen Dank für Ihren Auftenthalt und Ihre Bewertung. Liebe Grüße

5 out of 5

Posted by on 29 May 2023

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Comment from Hotel Management

2 Jun 2023 by Irina - Reservation agent

Dear Laderim, thank you for your great review. best regards

4 out of 5
Alles war wunschgemäss. Das einzige negative waren die Lifte.

Posted by on 22 May 2023

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Comment from Hotel Management

26 May 2023 by Irina- Reservation

vielen Dank für Ihre tolle Bewertung. Es freut uns, dass Sie mit Ihren Aufenthalt bei uns zufreden waren. Liebe Grüße

5 out of 5
Sehr gute ÖV Anbindung. Top Preis-Leistungsverhältnis. Freundliches Personal.

Posted by on 16 Apr 2023

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Comment from Hotel Management

17 Apr 2023 by Irina Paul - reservation agent

Lieber Michael, vielen Dank für Ihren Aufenthalt und die Bewertung. Gerne gebe ich das freundliche Lob an unser Team weiter, Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Liebe Grüße

4 out of 5
Hotelli on rautatieaseman lähellä, joten sieltä pääsi kätevästi muualle Wieniin metrolla. Rautatieasemalla on hyvät ostosmahdollisuudet. Hotellin henkilökunta oli kiireistä ja hieman takakireää, kohteliaisuus pintapuolista, mutta asiat hoituivat.

Posted by , from Turku on 29 Nov 2022

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Comment from Hotel Management

30 Nov 2022 by H8565NK

Thank you very much for the positive feedback but also for the critical hint which we will discuss internally.We would be very pleased to welcome you again if you are going to Vienna for another time.Kind regardsNathalieManager Social Media & Guest Reputation

5 out of 5
Danke es hat alles gepasst

Posted by on 18 Oct 2022

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Comment from Hotel Management

18 Oct 2022 by H8565NK

Herzlichen Dank für das positive Feedback. Wir hoffen sehr, Sie schon bald wieder bei uns im Novotel Wien Hauptbahnhof begrüßen zu dürfen.Viele GrüßeNathalieManager Social Media & Guest Reputation

5 out of 5
Freundliches Personal, sauberes Zimmer. Super Preis Leistung Angebot.

Posted by on 8 Jan 2020

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About the Novotel Wien Hauptbahnhof

Location Canettistrasse 6, Vienna, 1100

Property Features

Novotel Wien Hauptbahnhof offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 9989 square feet (928 square metres) and includes conference space. Spa services, a terrace, and an arcade/games room are also featured at the family-friendly Novotel Wien Hauptbahnhof. Parking is available for a fee. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 266 guestrooms or units
  • 19 levels
  • 9989 sq ft of conference space
  • 928 sq. m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Vienna (XWC-Vienna Central Station) (0.2 km / 0.1 mi)
  • Metro station: Quartier Belvedere S-Bahn (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Wien Hauptbahnhof offers 266 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Coffee maker
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

THE FLAVE of Vienna – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Health or beauty spa nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna & Dampfbad. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 18 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 15
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Self-parking fee: EUR 25 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Wien Hauptbahnhof Hotel Vienna
  • Novotel Wien Hauptbahnhof Hotel
  • Novotel Wien Hauptbahnhof Vienna
  • Novotel Wien Hauptbahnhof
  • Novotel Wien Hauptbahnhof Hotel
  • Novotel Wien Hauptbahnhof Vienna
  • Novotel Wien Hauptbahnhof Hotel Vienna

You should know

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.