Novotel Wien Hauptbahnhof

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Wien Hauptbahnhof

Meeting facility
Exterior
Business centre
Fitness facility
Fitness facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Room service
  • Pet-friendly

Explore the area

Map
Canettistrasse 6, Vienna, 1100
  • Belvedere
    6 min walk
  • Vienna Music Society
    3 min drive
  • Naschmarkt
    3 min drive
  • Vienna (VIE-Vienna Intl.)
    20 min drive

Room options

Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Novotel Wien Hauptbahnhof

Family-friendly hotel connected to a shopping centre in Vienna with a full-service spa
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site. Housekeeping is available on request.
Novotel Wien Hauptbahnhof offers 266 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna & Dampfbad. The spa is equipped with a sauna. The spa is open daily.
Novotel Wien Hauptbahnhof's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Belvedere. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at THE FLAVE of Vienna
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by foot from Belvedere and a 3-minute drive from Naschmarkt
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Wien Hauptbahnhof offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 9989 square feet (928 square metres) and includes conference space. Spa services, a terrace, and an arcade/games room are also featured at the family-friendly Novotel Wien Hauptbahnhof. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
THE FLAVE of Vienna – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Croatian, English, Filipino, French, German, Greek, Hungarian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • THE FLAVE of Vienna

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • 9,989 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Self-parking fee: EUR 25 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien Hauptbahnhof Hotel Vienna
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof Hotel Vienna

Novotel Wien Hauptbahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1008 reviews" "
Rating 8 - Good. 285 out of 1008 reviews" "
Rating 6 - Okay. 56 out of 1008 reviews" "
Rating 4 - Poor. 25 out of 1008 reviews" "
Rating 2 - Terrible. 23 out of 1008 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Florin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Beth, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near the station.
Great stay. We picked this hotel due to its proximity to the station. Comfortable and contemporary room. Our train was delayed and we were thankful for the option to relax in the lounge / lobby over having to wait at the station.
Stayed 1 night in Aug 2024

6/10 Okay

FIROUZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The Air conditioner was not working properly. The hotel staff was informed and they founs the it's normal. The beds were very uncomfortable
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
This is a good hotel to stay in for convenience to transportation. It’s a “business” hotel with fairly bare bones basic service and its staff is courteous but not overly friendly.
Stayed 2 nights in Aug 2024

6/10 Okay

MELINA, HUIXQUILUCAN

Travelled with family
Liked: Staff & service
Las habitaciones muy pequeñas, le faltó limpieza y el aire acondicionado no servía. Solo estuvimos 5 horas y ni sirvió para solo dormir.
Stayed 1 night in Aug 2024

8/10 Good

Yu

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Amenities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Irena

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with excellent public transportation options. Room was very comfortable. They have the best shower!
Stayed 3 nights in Aug 2024

8/10 Good

Maria, New York

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location near the Central Station so an easy in an out to the airport, walkable to the city center. The breakfast was varied (though wish they had decent coffee). We were disappointed that our room wasn’t cleaned two consecutive days even though we specifically asked for housekeeping as we were walking out on the second day. Overall, decent value.
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and good customer service
Stayed 3 nights in Jul 2024

10/10 Excellent

Zoha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, great location
Stayed 4 nights in Jul 2024

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel, very clean and excellent location right next to the main vienna train station (which has a lot of food choices). My only complaint is the breakfast wasn’t good, almost everything tasted cheap/bad.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed for a 3 day visit to Vienna, based on other reviews and were also very happy with our stay. Location is a great launchpad to get to different areas of Vienna. The hotel and staff are very nice, great facilities, family friendly with lots of small detail for kid at breakfast and playroom. Hotel also has a nice breakfast and plenty of food options within a 5-10 min walk. Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Nic and clean, with best breakfast ever!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Raymond, Bakersfield

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a wonderful staff. Breakfast was the icing on the cake.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Not a great view from the room. It took a while for me to check the views available to request a room.
Stayed 4 nights in Jul 2024

8/10 Good

Jason, Charles Town

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near the Vienna HBF.
Stayed 1 night in Jul 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Jul 2024

10/10 Excellent

Sangram

It was good experience
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. Beautiful clean room with stunning views of Vienna, good spacious bathroom, lovely staff, great breakfast. 10/10 would definitely stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sumit

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay. Everything was perfect. Could complaint a bit.
Stayed 2 nights in May 2024

8/10 Good

Hongwei

Travelled with family
Liked: Staff & service
Convenient
Stayed 1 night in Jul 2024

8/10 Good

Hongwei

Travelled with family
Liked: Cleanliness, staff & service, amenities
Convenient
Stayed 2 nights in Jul 2024