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Hotel Geronimo

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Geronimo

Reception
Front of property – evening/night
Interior
Terrace/patio
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly

Explore the area

Map
Geronimo de Alderete 665, Pucón, IX REGION DE LA ARAUCANIA, 4920000
  • Enjoy Pucon Casino
    7 min walk
  • Pucon Beach
    10 min walk
  • Hosteria iecole
    2 min walk
  • Pucon (ZPC)
    11 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down duvets, in-room safe, individually decorated

Standard Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down duvets, in-room safe, individually decorated

Standard Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down duvets, in-room safe, individually decorated

Superior Double Room

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Premium bedding, down duvets, in-room safe, individually decorated

Family Triple Room

  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Studio Suite

Premium Studio Suite | Premium bedding, down duvets, in-room safe, individually decorated

Premium Studio Suite

  • 35 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

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About this property

Hotel Geronimo

Mountain ski retreat with full-service spa and restaurant
After a day on the slopes, return to Hotel Geronimo to dine at the restaurant, drink at the bar/lounge or relax in a full-service spa.
Hotel Geronimo offers 30 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. 23-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, and complimentary toiletries. This Pucón hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Luna. Services include massages. The spa is open daily.
During your stay at Hotel Geronimo, you're just a quick walk from Enjoy Pucon Casino. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Treat yourself to massages at Luna
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna
  • Within a 10-minute walk of Enjoy Pucon Casino and Pucon Beach
  • Airport and ski shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a sauna. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available. A complete renovation of Hotel Geronimo was completed in June 2020.

This Georgian Pucón hotel is smoke free.

Guests are served a free buffet breakfast daily from 8 AM to 10 AM.
Hotel Geronimo has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Free covered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Extra futon (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 29 per pet, per night
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 47000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 19 per cent
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 75000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 29 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Futon bed fee: USD 30000 per night
  • Rollaway bed fee: USD 47000.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Hotel Geronimo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hostal Geronimo Hostel Pucon
Hostal Geronimo Hostel
Hostal Geronimo Pucon
Hostal Geronimo Hotel Pucon
Hostal Geronimo Hotel
Hotel Geronimo Pucon
Geronimo Pucon
Hostal Geronimo
Hotel Geronimo Hotel
Hotel Geronimo Pucón
Hotel Geronimo Hotel Pucón

Hotel Geronimo Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 25 reviews" "
Rating 8 - Good. 11 out of 25 reviews" "
Rating 6 - Okay. 1 out of 25 reviews" "
Rating 4 - Poor. 4 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Steve

Stayed 1 night in Feb 2024

10/10 Excellent

Daniele

Stayed 2 nights in Apr 2023

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Feb 2020

8/10 Good

Bernie, Melbourne, Australia

Liked: Cleanliness, staff & service
Friendly hotel well located
Comfortable hotel with cosy bar and lounge areas a short walk from town centre. Staff allowed us to store baggage after checkout and to use lounge area as we had late evening bus departure. Wi fi didn't work very well in our room. Overall a pleasant stay.

10/10 Excellent

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room with beautiful view
This hotel is just on the periphery of a lovely tourist town so is very convenient for accessing all the restaurants, shops, tours and other things Pucon has to offer like night life without being bothered by noise. A grocery is nearby. Breakfasts are good. Wifi irregular but superb most of the time for us. The volcano view was superb from our balcony so reserve early to get this cozy room with comfortable bed, refrigerator, and sofa. Lobby is set up for comfort with bar to make it a very comfortable home away from home.Johana the owner and other staff are lovely!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place, I'd stay there again.
The hotel has an excellent staff. Very helpful. The Breakfast was very good and went far beyond your typical break and coffee. Fresh Fruit every morning and more.

8/10 Good

Manuel, Chile

Liked: Cleanliness, staff & service
A very nice Hostal, is close to the beache and the City Center, walkable distance to main attractions.

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, staff is friendly
My stay was very good, the room is clean, the staff is caring and friendly, breakfast is simple but has everything you need.

8/10 Good

FRANCISCO DEMONTIÊ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Giovana

Stayed 4 nights in Jul 2023

4/10 Poor

Tatiana

Liked: Cleanliness
la verdad que este hotel, en términos de atención de su personal es la mejor, muy amables y profesionales
Stayed 2 nights in Oct 2021

4/10 Poor

Soledad

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
No recomendable
Llegamos al hotel y nuestra reserva no estaba registrada. Tuvieron que llamar porque ellos no tienen la info aqui. Habitacion 25 del sector nuevo. No tiene telefono asi que las preguntas y servicio implicaba bajar a recepcion. Nada acogedor, recepcion tiene chimenea pero no la enciende! Y estaba frio todo el hotel. Lo peor, el agua sale casi fria! No se Paga un hotel de ese precio, con agua fria en la ducha!!! Desayuno de supermercado. Creo que para ser en el sur, deberia ser algo mas casero
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Hotel más que regular..
Hotel antiguo, con instalaciones limpias, pero básicas. La atención es buena y amable, pero el hotel no es para lo q cobran. Más q hotel, es una pensión. El primer día, me tuve q duchar con agua fría y eso en Pucón es terrible, por la temperatura baja de esta. El último día, fueron temprano a golpear la puerta, porq pensaron q me había ido sin pagar, pero yo llegué tarde y no estuve nunca en el hotel, esto fue de muy mal gusto..
Stayed 2 nights in Mar 2021

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente alternativa, muy recomendable
Excelente, lugar tal como fotos, muy limpio, atención muy buena y amables, ubicación cerca de todo, desayuno muy bueno todo rico y fresco. Muy recomendable.
Stayed 2 nights in Feb 2020

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente custo-benefício
Um bom hotel. Me hospedaria novamente. Excelente custo benefício. Café da manhã simples, porém suficiente. Deixa um pouco a desejar na acústica já que a estrutura é de madeira, porém não comprometeu o descanso. O banheiro do nosso quarto (nr 4) era bem pequeno - outros quartos tinham um banheiro maior. A água aquecida esfriou algumas vezes durante o banho - precisam resolver esse problema.
Stayed 3 nights in Aug 2018

10/10 Excellent

JERVISON LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel serviços nota 1000.
Gostei muito do hotel estavamos e 3 famílias e ficamos em 4 quarto. O café e servido apartir das 07:30 no horário deles mas para nós eles servirão as 06:00 muito prestativos. RECOMENDO.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel, agradable, cerca de bares
Muy linda experiencia, excelente atención, mucha amabilidad! Una estadía espectacular!

4/10 Poor

Paulo E

Disliked: Staff & service, property conditions & facilities, room comfort
Custo Beneficio não vale à pena
Não me hospedaria lá novamente. Fiquei em um quarto próximo ao estacionamento (muito barulho logo cedo) e o teto do quarto é de madeira, havia um casal no quarto de cima com 2 crianças que corriam pelo quarto até 1hora da manhã... conclusão: só foi possível dormir entre 1h da manhã até às 7h quando começou o barulho no estacionamento. A Dona do Hostal é simpática, porém um dos seus funcionários (não me lembro o nome, mas é o responsável por receber os hóspedes) foi super seco e antipático, ao me despedir dele ao sair do hotel sequer respondeu. Apesar de tudo o que aconteceu eu não reclamei, portanto não justifica a antipatia do rapaz conosco.

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación y buen precio
Todo bien, la pieza, desayuno, agua caliente, baño privado. Puntos por mejorar son calidad del wifi y aislación acústica de la pieza.

8/10 Good

youngsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편리하고 깔끔함
편안하고 깨끗 합니다

8/10 Good

Reinaldo

Liked: Cleanliness, property conditions & facilities
Hotel limpo é conveniente (sugestão p/ economizar)
Bom lugar para quem pretende economizar, uma vez que a hospedagem em Pucón é cara. O quarto é pequeno, sem frigobar, mas viável. Apesar do nome Hostal, os quartos (habitacion) são privativos com banheiro. O banheiro estava em perfeitas condições.