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Hotel Kernayel

2.5 star property

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Photo gallery for Hotel Kernayel

Exterior
Exterior
Reception
Standard Double Room, Private Bathroom | Laptop workspace, blackout curtains, free WiFi, bed sheets
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
Av Camino Internacional 1395, Pucón, Araucania, 4920894
  • Los Pozones
    ‪4 min walk‬
  • Cascadas de Rio Turbio
    ‪8 min walk‬
  • Feria Artesanal
    ‪16 min walk‬
  • Pucon (ZPC)
    ‪5 min drive‬

Room options

View all photos for Standard Triple Room

Shower, free toiletries, hair dryer, towels

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom | Laptop workspace, blackout curtains, free WiFi, bed sheets

Standard Double Room, Private Bathroom

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Hotel Kernayel

Boardwalk/promenade hotel with free breakfast and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a microwave in a common area and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a fireplace at reception are on-site.
Hotel Kernayel offers 8 accommodations with a hairdryer and free toiletries. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Kernayel, you're just a quick walk from Los Pozones. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a fireplace at reception, TV in a common area and a shared microwave
  • On-site recreation includes a playground
  • Just a 4-minute walk from Los Pozones and 8 minutes on foot from Cascadas de Rio Turbio
Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, tour/ticket assistance, and a garden are also featured at Hotel Kernayel. Free self parking is available.

This Pucón hotel is smoke free.

Guests are served a free continental breakfast daily from 8:30 AM to 11:00 AM.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:00 AM

Things to do

  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Kernayel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 8:00 AM - 10 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Lh Cabanas Kernayel
Lh Cabanas Kernayel Pucon
Lh Hotel Cabanas Kernayel
Lh Hotel Cabanas Kernayel Pucon
Hotel Kernayel Pucon
Kernayel Pucon
Kernayel
Hotel Kernayel Hotel
Hotel Kernayel Pucón
Hotel Kernayel Hotel Pucón

Hotel Kernayel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 12 reviews
Rating 8 - Good. 3 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 0 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

9.2/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located a little far out of town for easy walking, but the rooms had everything we needed. We were upgraded to a cabana instead of a hotel room upon checking in, which suited our needs well.
Stayed 2 nights in Dec 2018

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, friendly staff, and good value

10/10 Excellent

JUAN FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar muy cerca de todo.
Excelente atención e instalaciones, lo recomiendo completamente. Gracias
Stayed 1 night in Feb 2019

6/10 Okay

magaly

Liked: Cleanliness, property conditions & facilities
falta en habitaciones
Las habitaciones deberían tener aire acondicionado dado que el calor en verano en Pucón es muy intenso. Las habitaciones debieran tener un frigobar considerando que las habitaciones son muy calurosas.
Stayed 3 nights in Feb 2019

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Hotel y excelente atención
Una excelente opción, calidad-precio, tranquilo, con una muy buena infraestructura y una atención destacada. Habitación amplia, buen baño,excelente desayuno.
Stayed 1 night in Sep 2018

10/10 Excellent

Nicolás

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Muy buena experiencia
Stayed 2 nights in Aug 2018

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

RAUL

Liked: Cleanliness, property conditions & facilities, room comfort
Bueno recomendable
Buena estadia, desayuno pobre
Stayed 2 nights in Jan 2018

6/10 Okay

Stefano , Genova

Liked: Cleanliness
Disliked: Staff & service
Grazioso hotel vicino al centro di Puconn
Hotel di dimensioni ridotte ben localizzato con camere pulite e gradevoli. Buona la colazione. Il personale è risultato piuttosto deludente non ci hanno tenuto le valigie il giorno del check out e quasi tutti si sono dimostrati frettolosi e poco accoglienti. Il check in in Cile inizia alle 15 e noi arrivavamo da Santiago in pullman e l'accoglienza al mattino è stata un po' imbarazzante. Per il resto abbiamo fatto sempre gite fuori per cui si tornava la sera abbastanza stanchi. Visto il.paesaggio meraviglioso e le gite splendide una accoglienza più amichevole sarebbe stato meglio
Stayed 3 nights in Jan 2018

10/10 Excellent

Luis Hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estacionamiento y baño
Las piezas no cuentan con estacionamiento cerrado, me encontré con un rayón producido por otro vehículo por supuesto desconocido. Baños interiores sin una buena ventilación. Aparte de eso lo encontré bien
Stayed 5 nights in Jan 2018

8/10 Good

gigliola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Buen lugar, un poco alejado del centro gastronomico de la ciudad.
Stayed 2 nights in Jan 2018