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Hippocampus Resort & Club

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hippocampus Resort & Club

Exterior
View from property
View from property
Standard Double Room, Ocean View | View from room
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Laundry
  • Bar
  • Spa
  • Pool
  • Housekeeping

Explore the area

Map
Las Pimpinelas 763 - Costa de Montemar, Concon, 2510000
  • Caleta Higuerilla
    15 min walk
  • La Pica Gourmet
    7 min walk
  • Viña del Mar Bus Station
    15 min drive
  • Vina del Mar (KNA)
    19 min drive

Room options

View all photos for Standard Double Room, Ocean View

Standard Double Room, Ocean View | In-room safe, bed sheets

Standard Double Room, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Pool
Kitchen
Parking included
Free WiFi
4.0 out of 5, Very good, (135)
The price is CHF 164
for 1 night
12 Jan - 13 Jan
MR Mar Suites

About this property

Hippocampus Resort & Club

Beach hotel with outdoor pool and family fun
At Hippocampus Resort & Club, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Hippocampus Resort & Club offers 91 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Housekeeping is provided on a daily basis.
2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Equilibrio has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Hippocampus Resort & Club, you'll be within walking distance of Caleta Higuerilla. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages, body treatments or manicures and pedicures at Equilibrio
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Just a 2-minute drive from Caleta Higuerilla and 7 minutes from La Isla Ecological Park
Hippocampus Resort & Club offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. An outdoor pool, a children's pool, and a health club are also featured at the family-friendly Hippocampus Resort & Club. Self parking is free.

This 3.5-star Concon hotel is smoke free.

Hippocampus Resort & Club has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 6 metres
  • Street parking available
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 2:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hippocampus Resort & Club

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 130 per stay
  • Administrative fee: USD 110 per accommodation, per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 7:30 AM - 2:00 AM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in September and close in April.
  • Pets and service animals are not allowed on site.

Property is also known as

Hippocampus Resort Club Concon
Hippocampus Resort Club
Hippocampus Club Concon
Hippocampus Resort & Club Chile/Concon
Hippocampus Resort Club
Hippocampus & Club Concon
Hippocampus Resort & Club Hotel
Hippocampus Resort & Club Concon
Hippocampus Resort & Club Hotel Concon

Hippocampus Resort & Club Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 12 out of 28 reviews" "
Rating 8 - Good. 10 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 2 out of 28 reviews" "

8.2/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the cost line are beautiful from any corner of the hotel. I felt really safe in the area, and enjoyed walking down the beach. All little cafes and other stores in the walking distance, as well as Concón dunes and sea lions.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Don't be fooled
Disappointed in the resort. Too remote, not many dining/drinking options. "Gym" had one VERY worn treadmill. If you plan on eating at the hotel, allow 2 hours at least. My "ocean view room" technically was right if I cranes my neck to look FAR out to the right I could see a sliver of the ocean.

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay with great views!
The manager was especially wonderful and we enjoyed our stay.

10/10 Excellent

Teresa

Stayed 1 night in May 2022

10/10 Excellent

Juan Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar
Nos gustó mucho, excelente las instalaciones muy buen trato y muy limpió, tranquilo en todo aspecto
Stayed 2 nights in Oct 2021

10/10 Excellent

Bederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía, muy bien atendido por el personal, lo recomiendo.
Stayed 1 night in Aug 2021

10/10 Excellent

Adrián Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno todo muy bien, lo único malo es que la sala de juegos de los niños es para mayores de 4 años siendo que un niño de 3 uno como papá también podría estar viéndolos para cuidarlos
Stayed 3 nights in Jun 2021

8/10 Good

Guillermo

Liked: Room comfort
Disliked: Cleanliness
Problema de baño
En el baño no habia shampoo, solo pusieron 2 envases de acondicionador. Un error grave c7ando uno no lleva su propio shampoo
Stayed 1 night in May 2021

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Sergio

Stayed 3 nights in Mar 2021

2/10 Terrible

Mats

Business traveller
Disliked: Staff & service, room comfort
Sämst av sämst
Pga pandemin fanns ABSOLUT INGEN service. Jag bad om en flaska vatten för att ta min medicin men dom hade inte ens det! Ingen frukost heller! HOTELS.COM: ÄNDRA BESKRIVNINGEN PÅ ER SIDA!
Stayed 1 night in Nov 2020

2/10 Terrible

Jorge

Liked: Cleanliness, room comfort
Disliked: Staff & service
Muy costoso para lo que ofrece
Por causa del covid nada de desayuno, nada de restaurantes precio muy alto para tanta restricción
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo muy bien
Stayed 2 nights in Nov 2018

8/10 Good

Carlos, MZA Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente vista y ubicación, muy tranquila, ideal para relajarse
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar está compuesto por todo los servicios que un pasajero necesita para su estadía
Stayed 1 night in Sep 2018

4/10 Poor

teresa

Disliked: Staff & service, property conditions & facilities
DESILUCIÓN
Todo partió mal en la recepción. Un recepcionista (Francisco Santander) soberbio y altanero, que siempre buscó el conflicto en vez de la solución. Exactamente lo contrario de lo que debe ser. La habitación, hedionda, un solo vaso, un solo shampoo. El tomacorriente del escritorio sin energía, aun más: NO CABLEADO. Un desastre
Stayed 2 nights in Oct 2017

8/10 Good

Guillermo

Liked: Cleanliness, property conditions & facilities

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El estacionamiento no es algo seguro debido a que es por orden de llegada, la atención fue un poco lento en la noche y era nuestra noche de boda ni siquiera recibimos unas felicitaciones

8/10 Good

aliette

Liked: Staff & service
Limpio, cómodo (básico)
No me gustó tanto el lugar, creo que falta un poco más de programas para relajarse, mucha gente para los servicios

6/10 Okay

Lorena, Santiago

Liked: Cleanliness
Disliked: Room comfort
Tiene intenciones de ser un resort
La habitación es suficiente para un descanso, lamentablemente las aislaciones son deficientes y se puede escuchar las conversaciones de las habitaciones anexas; si bien el recibimiento es cortés, te mandan sólo a buscar tu habitación , no tienen la intención de mostrarte dirigidamente las dependencias, por lo que debes salir a preguntar y descubrir los atractivos del lugar o como puedes acceder a ellos. Creo que hay muchas cosas que mejorar.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel
Buen hotel, muchas actividades, cerca de todo, solo faltaron unos pequeños detalles para hacer nuestra experiencia mejor; no tenia vasos en la habitación y el control remoto de la tv lo tuve que ir a buscar a la recepcion

8/10 Good

Gianfranco

Liked: Staff & service, property conditions & facilities
Hotel limpio y comodo
Muy lindo lugar....vista....los alrededores geniales