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Zerohotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zerohotel

Property amenity
Exterior
Property grounds
Twin Room, 2 Single Beds (Port) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe
Pool

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Lautaro Rosas 343, Valparaiso, Valparaiso, 2340000
  • Paseo Yugoslavo
    4 min walk
  • Villa Toscana
    1 min walk
  • Puerto Station
    9 min walk
  • Valparaiso (VAP-Rodelillo Airfield)
    24 min drive

Room options

View all photos for Double Room (Colours)

Double Room (Colours) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Double Room (Colours)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Port)

Double Room (Port) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Double Room (Port)

  • Bay view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds (Port)

Twin Room, 2 Single Beds (Port) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Twin Room, 2 Single Beds (Port)

  • Bay view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds (Colours)

Twin Room, 2 Single Beds (Colours) | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Twin Room, 2 Single Beds (Colours)

  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

Winebox Valparaiso

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (231)
The price is CHF 80
for 1 night
9 Jan - 10 Jan
Winebox Valparaiso

About this property

Zerohotel

Family-friendly hotel with free breakfast and 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and conference space.
Zerohotel offers 9 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 27-inch LED televisions come with cable channels and first-run films.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, designer toiletries and bidets. This Valparaiso hotel provides complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Zerohotel, you're just a quick walk from Fine Arts Museum. Free breakfast, free WiFi in public areas and free train pick-up service are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Just a 4-minute walk from Fine Arts Museum and 4 minutes on foot from El Peral Lift
  • Free train station pick-up shuttle service
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Zerohotel. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Valparaiso hotel.

Guests are served a free cooked-to-order breakfast daily from 8:30 AM to 11:00 AM.
Zerohotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Limited on-site parking (max 3 spaces per unit)
  • Onsite parking options include a garage and a carport

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Massage

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 27-inch LED TV with cable channels
  • DVD player
  • First-run films

Food and drink

  • Limited room service

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 85000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards
Cashless transactions are available
Zerohotel offers transfers from the cruise terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Zero Hotel
Zero Hotel Valparaiso
Zero Valparaiso
Zero Hotel
Zerohotel Hotel
Zerohotel Valparaiso
Zerohotel Hotel Valparaiso

Zerohotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 83 out of 107 reviews" "
Rating 8 - Good. 19 out of 107 reviews" "
Rating 6 - Okay. 3 out of 107 reviews" "
Rating 4 - Poor. 0 out of 107 reviews" "
Rating 2 - Terrible. 2 out of 107 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wanda

Stayed 2 nights in Mar 2024

10/10 Excellent

Robert, Boulder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great neighborhood
Stayed 3 nights in Feb 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in Valparaiso
This hotel was fantastic, the port view was wonderful and the staff couldn’t have been more helpful. In addition the breakfast was great and the outdoor seating in the garden was beautiful. The hotel was also right near incredible restaurants and great boutique shops. Highly recommend this hotel for anyone staying in Valparaiso
Stayed 2 nights in Jan 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Zero was perfecto! We only had one night in Valparaiso and we wanted to be in the center of the artistic cultural area but close to lots of transportation to get around the area. Hotels had gorgeous gardens and sitting areas with epic views. It was intimate with fun and loveliness right outside the door. Room was pretty and very clean and also had incredible views. Highly recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Csaba

Stayed 3 nights in Oct 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised.
Overall, this is simply not a four star hotel. Service was almost non existent, rooms were dated, old and due for an update, sheets had holes or were fraying. Breakfast was inedible. I have stayed at nicer Pensions in Europe. I think Hotels.com needs to update the listing for this hotel.to no more than a two star. There is also no restaurant on site, only an honor bar.
Stayed 3 nights in Mar 2023

10/10 Excellent

Ashley

Stayed 2 nights in Feb 2023

10/10 Excellent

Clara Maria

Stayed 1 night in Jan 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location on Cerro Alegre

10/10 Excellent

Cristian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel en la zona turística de Valparaíso
Excelente hotel, muy bien ubicado en la zona turistica del cerro Alegre en Valparaíso. Muy buena atención del personal, piezas cómodas y rico desayuno. Totalmente recomendable.
Stayed 1 night in Jan 2023

10/10 Excellent

Georges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, very nice hotel and rooms, very quiet and superb view. Access by car difficult as in most places in Valparaiso,
Stayed 3 nights in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hillside hotel with a view
Splendid hotel with a magnificent harbor view and friendly service!! Truly delightful.
Stayed 1 night in Dec 2022

8/10 Good

Timothy

Stayed 1 night in Apr 2022

10/10 Excellent

Peder Holk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

FrankCarmel, New York City, New York 10065-6987 U.S.A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was extremely courteous and helpful to me, and made me feel very comfortable. I really appreciated the staff's attention. My experience was first-rate at Zero Hotel and look forward to returning there next year for a longer stay. Frank Carmel
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique view and environment ------------------------------------------------------------
Stayed 1 night in Jul 2019

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Valparaiso!
This is a perfect hotel for Valparaiso - small, quaint and unique - just like the city! It's a great location for walking and exploring. Breakfast was individually prepared and outstanding. The welcome and the service could not have been better or more personal. I really enjoyed my time here and Valparaiso was an unexpected delight in its own funky way. I can't wait to come back!
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely small hotel in a great location. Good views of the harbour. Staff were very helpful and attentive and room was kept clean and tidy. We stayed 3 nights and the restaurant was closed for the first two. We ate on the last night and the food was delicious.
Stayed 3 nights in Mar 2019

8/10 Good

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views; friendly staff, great spot; NO AC
We enjoyed two nights at the Zero Hotel during a short visit to Valparaiso. The hotel is in an "artsy" part of town peppered with hidden stairways, lots of murals, great restaurants, artisan shops, and friendly people. The people who manned the desk were always lovely and helpful. The breakfasts were delicious and filling. I would say that the one negative is that the rooms do NOT have air conditioning. If you sleep with the windows open, you are kept awake by the outside noises including screeching birds, traffic, and people yelling/talking.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
This small hotel was very well run. There was always someone at the door who spoke excellent English and could provide recommendations on restaurants and activities. The patio was lovely---great views, more pleasant in the morning when it was in the sun than in the late afternoon. Our room didn't have a view but was still very nice. Amazing bathroom with large tub too. As a sweet touch, they leave a truffle and bottle of water in the evening when they turndown the beds. Would definitely come back here.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seaport historic area.
Comfortable and quiet, all remodeled and refinished, very comfortable stay and breakfast included.
Stayed 2 nights in Apr 2018