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Relais Santa Caterina

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Interior
Restaurant
Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, soundproofing
Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Breakfast included
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
Via pian di Tortora snc, Viterbo, VT, 00119
  • Piazza San Lorenzo
    ‪6 min drive‬
  • Viterbo Cathedral
    ‪6 min drive‬
  • Palazzo dei Papi
    ‪6 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Single Room

  • 21 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Double or Twin Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Premium bedding, minibar, in-room safe, soundproofing

Junior Suite, Garden View

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Basic Triple Room, Multiple Beds, Pool View

  • 2 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Double or Twin Room, 1 Bedroom, Accessible, Pool View

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, soundproofing

Junior Suite

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite (Queen)

Deluxe Suite (Queen) | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Suite (Queen)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Basic Double or Twin Room, 1 Bedroom, Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

About this property

Relais Santa Caterina

Family-friendly property with free breakfast and seasonal outdoor pool
Along with a restaurant, this smoke-free property has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a children's pool and dry cleaning are on-site. All 17 soundproofed rooms feature minibars and room service. For entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and pillow menus.
Relais Santa Caterina offers 17 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
A children's pool and a seasonal outdoor pool are on site.
During your stay at Relais Santa Caterina, you'll be close to Doria Pamphilj Cultural Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Built in 1600, this property has 17 rooms over 3 floors. Flat-screen TVs and minibars are available in all rooms.
  • Air-conditioned accommodations with flat-screen TVs, minibars and room service
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Just a 5-minute drive from Museo Civico and 5 minutes from Fontana Grande
  • Pets welcome free of charge (restrictions apply)
Relais Santa Caterina offers its guests a seasonal outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A library, tour/ticket assistance, and a garden are also featured at the family-friendly Relais Santa Caterina. Free self parking is available.

This Viterbo property is smoke free.

Guests are served a free buffet breakfast on weekdays from 8:00 AM to 10:00 AM and at the weekend from 8:30 AM to 10:30 AM.
Relais Santa Caterina has a restaurant on site.
Room service is available.
A hosted evening meal is available for a surcharge daily.

Languages

English, French, Italian, Romanian, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 8:00 AM to 10:00 AM on weekdays and 8:30 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 30
  • Snack bar/deli

Things to do

  • 24-hour pool access
  • Children's pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: EUR 30

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Pool access is available 24 hours a day.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Relais Santa Caterina Inn Viterbo
Relais Santa Caterina Inn
Relais Santa Caterina Viterbo
Relais Santa Caterina Inn
Relais Santa Caterina Viterbo
Relais Santa Caterina Inn Viterbo

Relais Santa Caterina Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 4 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous pool
A lovely place but more like a bed and breakfast than a hotel. They don't offer dinner and from what I could tell you can't order drinks, snacks etc Check in was easy albeit a little brief. Main gripe is there is no Wi-Fi in bedrooms only in the reception area which isn't stated in the hotel description . Pool area is outstanding the best pool we have experienced so far in our week tour of Italy. Love the fact that there are a small number of rooms which makes the place feel much calmer, so great for a break
Stayed 1 night in Aug 2018

10/10 Excellent

MICHAEL DEANGELIS, TAMPA FLORIDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HEAVEN ON EARTH
IT COULD NOT HAVE BEEN BETTER
Stayed 3 nights in Aug 2017

4/10 Poor

Edoardo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Bene, ma non benissimo!!
Residence buono, forse fosse stata estate avrei detto qualcosa di più perché l’esterno sembra veramente bello.. 2 pecche.. la strada per arrivare... senza SUV non ci si arriva.. buche che nemmeno nella peggiore escursione.. problema più grosso però il ristorante.. non avrò letto io che bisognava prenotare, ma in questo periodo arrivare e sentirsi dire che è tardi per chiamare lo chef mi sembra assurdo.. consiglio anche a Hotel.com... non date il permesso di scrivere Ristorante disponibile se non è attivo sempre.. chi viaggia per lavoro non ha tempo di lèggersi tutto
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2020

10/10 Excellent

Nicola, Roma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima la struttura, personale sempre presente e molto professionale, attenta nei dettagli la proprietà.
Stayed 5 nights in Aug 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020

4/10 Poor

PIETRO LUIGI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
La struttura, già a ma nota per l'amenita' del luogo, é molto gradevole e ottimamente ristrutturata. La parte negativa del mio soggiorno è stato l'assurdo addebito di ben 15 euro a persona (per un totale di 30 euro) per aver consegnato la chiave alla reception di soli 15 minuti di ritardo rispetto al check-out!!! La considero non solo una assurdita' che comporta la perdita di un cliente gia acquisito in passato, ma una grave scortesia! Da NON tornarci !!
Stayed 1 night in Jun 2020

8/10 Good

Dott.Roberto

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in May 2020

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

DANIELE OSCAR ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piacevole scoperta
Relais curato piacevole simpatico accoglienza peccato per la colazione non allo stesso livello
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquillità, pulizia ,letti comodi ,personale gentile e disponibile
Stayed 2 nights in Jun 2019

10/10 Excellent

MARISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esternamente è stupendo, giardino curatissimo, bella piscina, bella hall. Le camere sono migliorabili:mancano gli appoggi come un piccolo armadio, in bagno una piccola mensola dove appoggiare il beauty case. Doccia con saliscendi da sistemare.
Stayed 3 nights in May 2019

8/10 Good

PIETRO LUIGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alta qualità, prezzi molto contenuti
Struttura dall'alto fascino storico, recentemente ristrutturata con cura dei dettagli e con inserimenti di elementi di arredo pregiati e di nuovissima concezione, sia negli spazi comuni che nella camera: in particolare in questa si è apprezzata l'igiene curatissima, il letto (struttura e materasso di altissima qualità, set di lenzuola pregiate), per il bagno (sanitari sospesi e set di saponi di linea pregiata solitamente presenti in centri SPA). Molto affabile e gentile il personale alla reception e in sala colazione. Giardino con piscina accessibile anche d'inverno. Rapporto qualità/prezzo eccezionale. Unico piccolo suggerimento, maggior cura all'accessibilità in struttura dalla strada vicinale di pertinenza. Consiglio vivamente il soggiorno presso questo hotel, prossimo a diventare anche centro SPA.
Stayed 1 night in Dec 2018

8/10 Good

Paolo, ciampino (Roma)

Liked: Property conditions & facilities
Disliked: Cleanliness
Bellissimo hotel ma...
Bellissima location, vicinissima alla città di Viterbo, bel giardino con piscina ma con delle pecche, prima di tutto il personale, abbiamo avuto la sfortuna di imbatterci al nostro arrivo in un poco socievole signore che la prima cosa che ci ha detto è stato "eh ma è presto!" Senza quasi salutare che se non avessi già pagato online avrei messo le valige in auto e girato i tacchi, per fortuna nelle ore successive un suo collega è stato l'esatto opposto cordiale e premuroso. Ottima ed abbondante la colazione. Pulizie della camera sotto gli standard minimi, polvere e un copriletto che prudeva ed era visibilmente da lavare. Nota dolente non hanno connessione internet e nessun armadio nella stanza, solo dei cassettini, per un soggiorno prolungato diventa difficile tenere le proprie cose nella valigia.
Stayed 1 night in Sep 2018

10/10 Excellent

Enrici, Anzio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sistemazione ottima
Fuori Viterbo albergo ottimo x chi desidera tranquillità e confort. Buona colazione, bella piscina
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2018

10/10 Excellent

Giuliano, Como

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortevole
A cinque minuti dal centro di Viterbo, ma immerso nel verde con possibilità di godere del relax offerto. Piscina e sdrai a disposizione. Pulizia e camera ampia e confortevole.
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una meravigliosa esperienza!
Sembra di essere a casa, ma con un trattamento di gran lusso e molta cortesia che cura tutti i particolari: veramente una bellissima esperienza da ripetere!
Stayed 2 nights in Apr 2018

10/10 Excellent

Nino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gita con amici a viterbo e dintorni
Il posto è bello, ma la stagione fredda non è l'ideale, non abbiamo potuto usufruire degli spazi esterni e della piscina. Il personale è molto cortese e disponibile.
Stayed 2 nights in Feb 2018

10/10 Excellent

CRISTIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

GRAZIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bel posto per vacanze rilassanti
Ottima struttura, tutta nuova, posizione tranquillissima, piscina per le giornate calde, personale cordiale ed efficiente. Camere ampie anche le standard. Unici lati non all'altezza del resto sono: mancanza in camera standard di armadi per riporre biancheria (solo comò piccolo ed appendiabiti) e colazione buona ma non eccelsa (manca servizio ristorazione che stanno implementando)
Stayed 2 nights in Jun 2017