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Melia Ho Tram Beach Resort

5.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Melia Ho Tram Beach Resort

2 outdoor pools, free pool cabanas, pool umbrellas
2-Bedroom Suite Ocean View | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, slippers
The Level 3-Bedroom Beachfront Villa | View from room
Minibar, in-room safe, individually decorated, individually furnished
2 outdoor pools, free pool cabanas, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • All-inclusive

Explore the area

Map
Coastal Road, Ho Tram Hamlet, Phuoc Thuan Commune, Xuyen Moc, Ba Ria-Vung Tau
  • Hamptons Plaza Ho Tram
    ‪8 min walk‬
  • Hamptons Pier
    ‪9 min walk‬
  • Ho Tram Beach
    ‪3 min drive‬
  • Vung Tau (VTG)
    ‪61 min drive‬

Room options

View all photos for The Level 4-Bedroom Beachfront Villa

The Level 4-Bedroom Beachfront Villa | View from room

The Level 4-Bedroom Beachfront Villa

  • 465 sq m
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 1 Queen Bed and 2 Large Single Beds

View all photos for The Level 2-Bedroom Private Pool Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 2-Bedroom Private Pool Villa

  • 220 sq m
  • Lake view
  • Sleeps 7
  • 1 King Bed and 2 Large Single Beds

View all photos for Junior Suite Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Ocean View

  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Supreme Room Oceanfront

Supreme Room Oceanfront | Minibar, in-room safe, individually decorated, individually furnished

Supreme Room Oceanfront

  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for 2-Bedroom Suite Ocean View

2-Bedroom Suite Ocean View | Bathroom | Eco-friendly toiletries, hair dryer, bathrobes, slippers

2-Bedroom Suite Ocean View

  • 88 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for The Level 1-Bedroom Oceanfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 1-Bedroom Oceanfront Villa

  • 195 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Level 3-Bedroom Beachfront Villa

The Level 3-Bedroom Beachfront Villa | Living area | LCD TV

The Level 3-Bedroom Beachfront Villa

  • 350 sq m
  • Ocean view
  • Sleeps 10
  • 2 King Beds and 2 Large Single Beds

View all photos for The Level 3-Bedroom Oceanfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 3-Bedroom Oceanfront Villa

  • 350 sq m
  • Ocean view
  • Sleeps 10
  • 2 King Beds and 2 Large Single Beds

View all photos for 2-Bedroom Family Suite Ocean View

Minibar, in-room safe, individually decorated, individually furnished

2-Bedroom Family Suite Ocean View

  • 113 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for The Level 2-Bedrooms Oceanfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 2-Bedrooms Oceanfront Villa

  • 290 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Large Single Beds

View all photos for The Level 1-Bedroom Private Pool Villa

The Level 1-Bedroom Private Pool Villa | Minibar, in-room safe, individually decorated, individually furnished

The Level 1-Bedroom Private Pool Villa

  • 120 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room Ocean View

  • 47 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for The Level 3-Bedroom Private Pool Villa

The Level 3-Bedroom Private Pool Villa | View from room

The Level 3-Bedroom Private Pool Villa

  • 350 sq m
  • Lake view
  • Sleeps 10
  • 2 King Beds and 2 Large Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

  • 47 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Premium Room (Private Garden)

Premium Room (Private Garden) | Garden view

Premium Room (Private Garden)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for The Level 1-Bedroom Private Pool Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 1-Bedroom Private Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Family Suite Ocean View

Minibar, in-room safe, individually decorated, individually furnished

2-Bedroom Family Suite Ocean View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for The Level 3-Bedroom Private Pool Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 3-Bedroom Private Pool Villa

  • Sleeps 6
  • 2 Single Beds and 1 King Bed

View all photos for The Level 3-Bedroom Oceanfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 3-Bedroom Oceanfront Villa

  • Sleeps 6
  • 2 Single Beds and 1 King Bed

View all photos for JUNIOR SUITE OCEAN VIEW

Minibar, in-room safe, individually decorated, individually furnished

JUNIOR SUITE OCEAN VIEW

  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM ROOM PRIVATE GARDEN

Minibar, in-room safe, individually decorated, individually furnished

PREMIUM ROOM PRIVATE GARDEN

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Level 2-Bedroom Oceanfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 2-Bedroom Oceanfront Villa

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Supreme Room Oceanfront

Minibar, in-room safe, individually decorated, individually furnished

Supreme Room Oceanfront

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Level 4-Bedroom Beachfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 4-Bedroom Beachfront Villa

  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Room Ocean View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room Ocean View

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for 2 BEDROOM SUITE OCEAN VIEW

Minibar, in-room safe, individually decorated, individually furnished

2 BEDROOM SUITE OCEAN VIEW

  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for THE LEVEL 1 BEDROOM OCEAN FRONT VILLA

Minibar, in-room safe, individually decorated, individually furnished

THE LEVEL 1 BEDROOM OCEAN FRONT VILLA

  • Sleeps 2
  • 1 King Bed

View all photos for The Level 2-Bedroom Private Pool Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 2-Bedroom Private Pool Villa

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for The Level 3-Bedroom Beachfront Villa

Minibar, in-room safe, individually decorated, individually furnished

The Level 3-Bedroom Beachfront Villa

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Similar properties

Outdoor pool

IXORA Ho Tram By Fusion

On private beach
Pool
Breakfast included
Spa
4.6 out of 5, Wonderful, (53)
The price is CHF 81
for 1 room
includes taxes & fees
13 Feb - 14 Feb
IXORA Ho Tram By Fusion

About this property

Melia Ho Tram Beach Resort

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on Melia Ho Tram Beach Resort's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Melia Ho Tram Beach Resort offers 300 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Xuyen Moc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

A private beach and an outdoor tennis court are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Melia Ho Tram Beach Resort. During your stay, you're just a quick walk from Hamptons Plaza Ho Tram. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy Asian cuisine with garden views at SaSa, one of the property's 3 restaurants
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to massages, body treatments or facials at the spa
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Within a 10-minute walk of Hamptons Plaza Ho Tram and Hamptons Pier
  • Free bus station shuttle shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Some rates at Melia Ho Tram Beach Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Melia Ho Tram Beach Resort, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 poolside bars. WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free.

Smoking is allowed in designated areas at this 5-star Xuyen Moc hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
SaSa – Overlooking the garden, this restaurant specialises in Asian cuisine and serves breakfast and lunch.
Breeza Beach Club – This beachfront restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Muối – Overlooking the ocean and pool, this fine-dining restaurant specialises in Vietnamese cuisine and serves lunch and dinner. Open daily.
Elyxr Cafe – On-site café. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Melia Ho Tram Beach Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues
Gourmet or à la carte dining limited to 3 meals per stay

Languages

English, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free bus station shuttle
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: VND 2,000,000 to 2,600,000 for adults and VND 500,000 to 700,000 for children
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Breeza Beach Club
  • Elyxr Cafe
  • Muối
  • SaSa

Things to do

  • 2 outdoor pools
  • Archery
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Lifeguards on site
  • Playground
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets: VND 1390000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 2600000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: VND 1500000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately VND 2000000 to 2600000 for adults and VND 500000 to 700000 for children
  • Pet fee: VND 1390000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 2600000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Melia Ho Tram Beach Resort offers transfers from the bus station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Meliá Ho Tram Hotel Xuyen Moc
Meliá Ho Tram Beach Resort Xuyen Moc
Meliá Ho Tram Beach Xuyen Moc
Hotel Meliá Ho Tram Beach Resort Xuyen Moc
Xuyen Moc Meliá Ho Tram Beach Resort Hotel
Hotel Meliá Ho Tram Beach Resort
Meliá Ho Tram Beach
Meliá Ho Tram
Melia Ho Tram Beach Xuyen Moc
Meliá Ho Tram Beach Resort
Melia Ho Tram Beach Xuyen Moc
Melia Ho Tram Beach Resort Hotel
Melia Ho Tram Beach Resort Xuyen Moc
Melia Ho Tram Beach Resort Hotel Xuyen Moc

Melia Ho Tram Beach Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 183 out of 249 reviews" "
Rating 8 - Good. 49 out of 249 reviews" "
Rating 6 - Okay. 12 out of 249 reviews" "
Rating 4 - Poor. 3 out of 249 reviews" "
Rating 2 - Terrible. 2 out of 249 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Mohamed

Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star stay
We had a lovely stay at the Melia. Clean room w a beautiful ocean view. Amazing breakfast buffet with something for everyone. Free bikes to roam about the beautiful property. Amazing pool. Clean beach. Great shuttle to the airport.
Sunset from the hammocks
Beautiful large pool
Great ocean views for morning coffee.
Stayed 2 nights in Oct 2024

6/10 Okay

Mytien

Stayed 2 nights in Oct 2024

6/10 Okay

Mytien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as advertised as one of VN top ten resorts!!!
Melia Ho Tram is proud to be one of the top ten resorts in Vietnam. We read many positive reviews about the resort and so we chose to stay for 4 nights. However, we were quite disappointed with the standard as a five star resort. We did not enjoy our stay as we wished! The front counter service at the breakfast restaurant was not very welcoming. After we gave our feedback to staff at reception, the following days we were offered seating at The Level area. To us, this was unnecessary. On our second night, we had dinner at Muoi restaurant. We ordered three dishes, of which two dishes were not warm enough. We talked to the manager and the dishes were brought back to the kitchen and replaced, yet the temperature was still not right. Our excitement for dinner was diminished. To compensate our disappointment, the manager offered us a bowl of noodle and a dish of honey roasted pork ribs, which this time the temperature was right. Although we were not charged for the meal as a "compensation", our dining was ruined! As a five star restaurant and it is pricey, the food should be served at the right standard from the beginning. One day before we checked out, we found out by chance at reception that we could get 10% discount if we used HSBC card to pay for our meals at the restaurants. We were not advised about this at check in or at the restaurants. All we got was an apology and this matter will be brought to management to train staff properly! Melia, it's disappointing!!!
Stayed 2 nights in Oct 2024

8/10 Good

Gabrielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like the suite layout, shower, breakfast. Didn't like limited drinking water in the room, no ice, condensation from the air conditioning, limited dinner options, staff attended to the table to often leaving us to feel rushed.
Stayed 4 nights in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

VISHPAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I was only here for a short time, it was probably one of the best times of my holiday. The staff especially were very friendly and always with a smile. I went in September was hotel was quiet than usual but I prefer it like that. Great pool, water sport activities, nice beach and the whole vibe of the place was fantastic
Stayed 2 nights in Sep 2024

8/10 Good

Darsha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

HYEONGUK

Stayed 4 nights in Jul 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed couple of nights at the end of our Vietnam vacation. The property is beautiful. We had a 2 bedroom villa which was modern, big, clean and nicely decorated. Unfortunately we ended up there during the monsoon season so we only enjoyed couple of hours on the beach and by the private pool attached to the villa. Breakfast was included and was good, full of options. We were in the level villa and we could enjoy access to the lounge where we could enjoy afternoon snacks and drinks including alkohol. Other than that the property has only 2 restaurants that are quite pricey for Vietnam. But we really enjoyed our time there. We wanted couple of relaxing days after touring Vietnam for 10 day and we were able to relax! I was disappointed that in the villa only water was complimentary. We stayed in 4 other 5 starts hotels while in Vietnam and everywhere else snacks and beer was also complimentary.
Stayed 2 nights in Jul 2024

10/10 Excellent

Binh Su

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watch your surrounding while walking
It was amazing , nice place to stay at the villa. The bad things was no any other restaurant outside the resort, you are binding to dine inside the resort. there are 2 restaurants and the foods was costly. Be careful when you walk inside the resort especially at dusk , I saw a 3 feet black snake pass in front of me at the lawn and coconut fell off from the tree 6 feet on my side.
Stayed 4 nights in Jun 2024

10/10 Excellent

Koto

Liked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
Stayed 2 nights in Jun 2024

10/10 Excellent

Nhat

Stayed 1 night in Jun 2024

8/10 Good

Chu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This suppoose to be 4 to 5 start resort Over all resort is very nice clean beautiful and comfort Only 2 things i think the corporate need to deeply consider otherwise the hotel will start losing its star rating to 3 star hotel For the amount of money paid the check process like a 2.5 to 3 star hotel. It is overcrowded overwhelmed the wait time to get room way too long alwaya close to 4pm as specified so dont expect to come around 2pm and think u can check in while check out time is 12 noon..no reason it take 4 hour to clean a room or they need to hire more clean crew.. Also way way too many group tourist booking which mean it bring many sorts of guest with different status meaning the atmosphere and environment is completely not the same as you would host typical guests who value and willing and appreciate 4 to 5 star hotels.. It just way too much it take away the ambiance of 4 or 5 star hotel resort And breakfast always over crowded have to wait for table and get inline for foods.. Just not the type of 4 star hotel im used to.. They just need to cut down the capacity.. Or soon this hotel will be down grade to 3 star The resort built way too nice and too pretty We are loooking forward to come back when we visit vietnam again but management need to deeply consider some improvement on guest selection..avoid tour group as much as possibly...
Stayed 3 nights in Jun 2024

10/10 Excellent

simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very security conscious and high customer satisfaction approach. Also peaceful environment,
Stayed 4 nights in May 2024

10/10 Excellent

Patrick

Stayed 2 nights in May 2024

8/10 Good

JOSEPH

Stayed 2 nights in May 2024

10/10 Excellent

Dong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they are how they are advertised. what we saw on the website is exactly what we got. it was definitely worth the money we spent to stay here. only heads up to give is to book your shuttle back and forth as soon as you can or they will be fully booked fast.
Stayed 2 nights in May 2024

10/10 Excellent

omar

Stayed 1 night in Apr 2024

4/10 Poor

Ronak

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful property but terrible service and food quality. Staff are untrained to the level of Melia and do not understand what we are trying to tell them. Also falsely advertised as 5 star because the facilities at the healthclub and spa are paid extras (something which we found out after checking in) which is not the norm in any 5 star hotel. after bringing everything to the attention of the guest relationship manager all they said was "Thank you for your feedback" no apologies and no attempt to try and compensate for our experiences
Stayed 2 nights in May 2024

6/10 Okay

VIvienne Thi Thuong

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
clean room, nice pool but that about it..
room is nice and clean. pool is nice but bar has limmited choice. restaurant brezze is excetional pricy. we had 6 black tiger prawn ... it cost us 120$..we reaose later is wa 280/kg..... for tiger prawn... yes. 280/kg. service is extremely slow, 30min to get ice deliver to your room, room cleaning only happen if you ask front desk.. i was there for three days, i have to request all three day otherwise they wont do it. not very helpful. .
Stayed 2 nights in May 2024

10/10 Excellent

Tien Hou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic ocean view! For sure get an ocean view room!
Stayed 2 nights in May 2024

10/10 Excellent

Tien Hou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Beautiful room. Fanastic views.
Stayed 1 night in Apr 2024

10/10 Excellent

Linh, Coquitlam

Travelled with partner
Liked: Staff & service
The staff was phenomenal, service was Devine. Free shuttle service from D2 Hcmc provided if needed. Husband had food poisoning prior to arrival and staff sent get well fruit platter with a card was very sweet. Our room was on the highest level floor 17th with ocean view. The breakfast was absolutely delicious! Best Banh Xeo/Banh Khot! Thank you for the experience, we will come back with our children.
Stayed 3 nights in Apr 2024