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Copthorne Hotel and Resort Bay of Islands

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel and Resort Bay of Islands

Property grounds
Breakfast, dinner served; local cuisine, garden views
Aerial view
Aerial view
Property entrance

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
1 Tau Henare Drive, Waitangi, 0200
  • Bay of Islands
    1 min walk
  • Treaty House
    9 min walk
  • Waitangi Treaty Grounds
    10 min walk
  • Kerikeri (KKE-Bay of Islands)
    29 min drive

Room options

View all photos for Superior 2 Double with Sea View

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior 2 Double with Sea View

  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King

Superior King | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior King

  • 26 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Twin Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 2 Double

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior 2 Double

  • 26 sq m
  • Harbour view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin Room, Garden View

Superior Twin Room, Garden View | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Twin Room, Garden View

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double

Standard Double | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Double

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Double

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior King with Seaview

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior King with Seaview

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Gardenview

Junior Suite Gardenview | Living area | 42-inch LCD TV with satellite channels, TV

Junior Suite Gardenview

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Copthorne Hotel and Resort Bay of Islands

Beachfront hotel with full-service spa
Spend the day catching some rays at the beach, relaxing by one of Copthorne Hotel and Resort Bay of Islands's 2 outdoor swimming pools or pampering yourself at the full-service spa.
Copthorne Hotel and Resort Bay of Islands offers 140 accommodations with a safe and a hairdryer. Rooms open to patios. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

S.O.S Day Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open selected days.
Our customers tell us they can't get enough of Copthorne Hotel and Resort Bay of Islands's great location. During your stay, you're just a quick walk from Bay of Islands. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local cuisine and garden views while dining at Jimmy Cook’s Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to hot stone massages, reflexology or manicures and pedicures at S.O.S Day Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court
  • Guests have great things to say about the helpful staff and the location
  • Steps from Bay of Islands and Te Ti Bay
Copthorne Hotel and Resort Bay of Islands offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a library, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel and Resort Bay of Islands. Self parking is free.

This 4-star Waitangi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Jimmy Cook’s Restaurant – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Jimmy Cook's Cafe Bar – This poolside bar specialises in local cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, German, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cook's Cafe Bar
  • Jimmy Cook’s Restaurant

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar in shower (90 centimetre high)
  • Grab bar near toilet (70 centimetre high)
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Bay Islands
Copthorne Bay Islands Waitangi
Copthorne Hotel & Resort Bay Islands
Copthorne Hotel & Resort Bay Islands Waitangi
Copthorne Hotel Resort
Copthorne Hotel & Resort Bay Of Islands Waitangi
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Resort Bay Islands Waitangi
Copthorne Hotel Resort Bay Islands
Copthorne Of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel
Copthorne Hotel and Resort Bay of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel Waitangi

Copthorne Hotel and Resort Bay of Islands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 303 out of 1000 reviews" "
Rating 8 - Good. 400 out of 1000 reviews" "
Rating 6 - Okay. 189 out of 1000 reviews" "
Rating 4 - Poor. 80 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

GRACE

Liked: Cleanliness, staff & service, room comfort
Friendly & Helpful
Friendly & Helpful. But I think they should be doing the renovation like the bath vanity. The house keeping can improve the service like checking the bottle of shampoo & bath soap both are empty when I’m starting the shower. Can you imagine!!
Stayed 1 night in Sep 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Tuia McCormick

Stayed 2 nights in Sep 2024

10/10 Excellent

Mae

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the kitchen went above and beyond when it ce to dressing up the cheese cake i bought in for my partners birthday was very much appreciated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely spot to stay. Did not give much tails had to us for more other than that lovely.
Stayed 1 night in Sep 2024

8/10 Good

Catherine, Tauranga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay - would recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the fact there was accommodation and a restaurant. The staff in the restaurant were out standing, friendly and nothing was a problem
Stayed 1 night in Jul 2024

10/10 Excellent

Sherree

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were fantastic and we had a room with a view that was stunning breakfast was awesome but we had a very long walk to get to our room with someone that has a disability but still loved every moment of our stay thankyou to house keeping for cleaning our room daily
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Breathtaking views
Stayed 1 night in Jul 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Beautiful view, this hotel is my happy place where I feel peaceful and really relax
Stayed 1 night in Jul 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Copthorne is situated in great location.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful 2 night stay
We had a spectacular 2 night stay over Matariki weekend. Seaside room with stunning views of the well kept grounds. We also had food and drinks from the cafe while sitting out by the pool which was all great and staff were all very accommodating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 2 nights in Jul 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 2 nights in Jul 2024

4/10 Poor

Shafrana

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Copthorne Bay of Islands needs a major upgrade, housekeeping needs to be retrained and certain staff need to learn the accuracy of the information they provide. Check in for 2pm but had to wait and additional 30minuts due to “housekeeping” needing time to clean. Upon arrival room was not cleaned properly. No tap to drink water or fill up the kettle. Rooms are not sound proof can hear kids running up and down hallways, banging doors, and making noise. However we did enjoy the scenery and two staff members who were absolutely amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

jacob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2024

6/10 Okay

Justine

Liked: Cleanliness, staff & service
Lovely Staff and Service, Budget Room for Cost
Check in and out was seamless. The staff and service was excellent, as was the food. We found the roomexpensive for how budget it was. The soundproofing is virtually non existent, so we had a herd of elephants dancing above us until late at night, and starting again at 6am. Sadly, we found the night nice, but won't make the effort to stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2024

6/10 Okay

Jessamyn

Stayed 4 nights in Jun 2024

8/10 Good

sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay we ending up with a different room than we expected due to renovations but was a amazing view. Dinner we book was very nice just very expensive. Breakfast was way better and alot cheaper than dinner. Would definitely go back. Unfortunately they were painted so did smell like paint in hall ways which i didn't like with a young child but didn't smell in rooms which good. Second time going and view is so good would recommend even with the feedback given just wouldn't get dinner again as was alot.

8/10 Good

Maria, Dargaville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa pool is our favourite, room was nice, comfy bed and love the soap fragrance. Not enough parking spaces, had to park on far side away from our room. Wifi was really slow, just used my data.
Stayed 1 night in May 2024

8/10 Good

Chantelle

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Perfect location if going to waitangi treaty grounds. Walking distance literally. Staff were great.
Stayed 2 nights in May 2024

10/10 Excellent

Shantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thankyou very much Copthorne Bay of islands for the excellent experience of high service and such great staff.An overall great stay
Stayed 1 night in May 2024

6/10 Okay

Wayne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Quiet location. Very old and tired, in need of a major upgrade. Poor house keeping, room not ready at check in and still waiting for room to be serviced late afternoon the following day
Stayed 2 nights in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful. Upgraded us due to a special birthday and we were more than pleased. Enjoyed spa pool and lovely sea view. Will come again.
Stayed 1 night in May 2024