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Masonic Hotel

3.0 star property

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Photo gallery for Masonic Hotel

Twin Room | Premium bedding, down duvets, minibar, desk
Reception
2 bars/lounges
2 bars/lounges
Queen Room | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
9 McLean Street, Waitara, 4320
  • Fitzroy Beach
    ‪14 min drive‬
  • Pukekura Park
    ‪15 min drive‬
  • Bowl of Brooklands
    ‪18 min drive‬
  • New Plymouth (NPL)
    ‪9 min drive‬

Room options

View all photos for Twin Room

Twin Room | Premium bedding, down duvets, minibar, desk

Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for King Deluxe Room

King Deluxe Room | Premium bedding, down duvets, minibar, desk

King Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, down duvets, minibar, desk

Triple Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Queen Room

Queen Room | Premium bedding, down duvets, minibar, desk

Queen Room

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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  • Free WiFi
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4.0 out of 5, Very good, (293)
The price is CHF 61
for 1 room
includes taxes & fees
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About this property

Masonic Hotel

Riverside hotel connected to a shopping centre in Waitara with a casino
This smoke-free hotel features a casino, a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, an arcade/games room and free newspapers.
Masonic Hotel offers 8 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

With your stay at Masonic Hotel, you're connected to a shopping centre and just a quick walk from Waitara West Quay. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at Dining Room, a family restaurant that serves local and international cuisine
  • English breakfast served weekdays for a fee
  • Amenities include free newspapers in reception, meeting rooms and an ATM
  • Steps from Waitara West Quay and Waitara Library
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A casino, an arcade/games room, and complimentary newspapers in the lobby are also featured at the business-friendly Masonic Hotel. Free self parking is available.

This 3-star Waitara hotel is smoke free.

For a fee, guests can enjoy a English breakfast on weekdays from 8:00 AM and 1:00 PM.
Dining Room – This family restaurant specialises in local and international cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Free self parking on site

Food and drink

  • Weekday English breakfast available 8:00 AM to 1:00 PM for a fee: NZD 15 to 30 for adults and NZD 8 to 10 for children
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dining Room

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Casino
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: noon; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30.00 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately NZD 15 to 30 for adults and NZD 8 to 10 for children
  • Rollaway bed fee: NZD 30.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
The front desk at this property is open daily from 9 AM - 8:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Masonic Hotel Waitara
Masonic Waitara
Masonic Hotel Hotel
Masonic Hotel Waitara
Masonic Hotel Hotel Waitara

Masonic Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 88 reviews
Rating 8 - Good. 35 out of 88 reviews
Rating 6 - Okay. 7 out of 88 reviews
Rating 4 - Poor. 6 out of 88 reviews
Rating 2 - Terrible. 4 out of 88 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Gaylene

Travelled with partner
Liked: Staff & service
No sercuity parking, need to park on the street. Karaoke until 11.30pm. And couldn’t get the aircon to work.
Stayed 1 night in Nov 2024

4/10 Poor

Teresa and John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oh Dear! Where to start.
First impression, Is this the place I saw on the site!! Reception greeting not good. Big Carpet stains on all stairs and passage way. Bedroom, carpet stains and big tear in carpet, approx. 1 1/2 mtrs long - tripping hazard. Bathroom, Our beds Duvet looked like they had just been pulled out of the dryer and were very wrinkled, shower curtain had black mildew at base and specks above. washbasin had water stain where water could not drain. Tea/ coffee provided but no teaspoons or milk. Fridge on but drip tray filled to over flowing. We arrived on the Saturday and were told that the Hotel, restaurant for breakfast and dinner would be closed Sunday and Monday, hence no room service, clean towels etc. when I saw them on the Tuesday afternoon I asked if the room had been serviced they said "we are not allowed inside our room if we are not there" in which they doubled down when i said they could, when i told a employee that we had no towels for days only then did we receive them and they told us "we should've asked" but no one was there, the tea and coffee was finally replenished Aswell, the carpark was filthy and filled with glass and resembled a dump, we had to park on the street, we were exceedingly disappointed with our stay
Duvet
carpet stains b/room
mildew cutrain
carpet stain b/room
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and great room & view. Not too noisy at night from the bar
Stayed 2 nights in Sep 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff we're friendly and helpful.
Stayed 3 nights in Aug 2024

8/10 Good

Robyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed and they make a great coffee and breakfast
Stayed 1 night in Jun 2024

8/10 Good

Jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment
Stayed 1 night in May 2024

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Dirty carpets, noisy owners/managers with loud music, noisy fridge with split dirty door seal, uncomfortable bed, mouldy bottom of shower curtain. Pleasant bar manager, Chynna. Nice pool tables.
Stayed 1 night in Jan 2024

10/10 Excellent

Gurbir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and kind...
Stayed 1 night in Dec 2023

6/10 Okay

Gloria, salinas

Bar on the bottom of room. Too loud music band playing below
Stayed 1 night in Nov 2023

10/10 Excellent

Murray

Stayed 1 night in Sep 2023

6/10 Okay

Keisuke

Stayed 1 night in Sep 2023

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Anastasia

Business traveller, Travelled with partner
I felt unsafe there, as we were given a key for the room, and we found out it didn't work at all. We advised them, and they said the battery had run out on the door pad or something. My husband had a guitar which we took up to the room to make sure it wasn't stolen out of our car parked outside, and because they did not attend to our key problem straight away, we had to take it back to the car, As we were going out, the night duty lady kindly said to give her the guitar, and she will lock it in the office, till the door was fixed. When we returned late at night, the door had been fixed. I think it was very poor of them to just give us a key, and not double checking if they worked. And as soon as they were told the problem, they should have attended to it straight away, or at least move us into another secure room. I was very disappointed.
Stayed 1 night in May 2023

10/10 Excellent

shalom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Jason

Stayed 2 nights in Dec 2022

2/10 Terrible

Mojtaba

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Clean fresh style, friendly phone calls on details, good breakfast at their cafe. Hadn't realised Waitara was such a pretty town, will stay again.

4/10 Poor

Raymond

Stayed 1 night in Nov 2022

2/10 Terrible

Tracy

Business traveller
Disliked: Staff & service
I had to cancel on the day of arrival due to unforseen circumstances. Phone hotel on the day to let them know asked if there was any chance of a refund please. Was told someone would call me back asap. still waiting 7 days later.

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived very late after closing & very accommodating. Very clean & tidy room. Awesome shower & huge comfortable bed. Will be back when in area.
Stayed 1 night in Sep 2022

8/10 Good

Delia

Stayed 1 night in Aug 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS COMFORTABLE, CONVENIENT AND CLEAN. THERE WAS NOTHING WHICH I DIDN'T LIKE.
Stayed 1 night in May 2022

8/10 Good

Garry C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable night
Stayed 1 night in Jan 2022

10/10 Excellent

Kerry

Stayed 1 night in Feb 2022

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021