SureStay by Best Western Walla Walla

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay by Best Western Walla Walla

Desk, laptop workspace, blackout curtains, free cots/infant beds
Indoor pool
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Living room | TV
Exterior
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Room service
  • Breakfast included

Explore the area

Map
2315 Eastgate Street Nort, Walla Walla, WA, 99362
  • Walla Walla Community College
    2 min drive
  • Subway
    4 min walk
  • Walla Walla Transit Center
    4 min drive
  • Walla Walla, WA (ALW-Walla Walla Regional)
    3 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

SureStay by Best Western Walla Walla

Motel in Walla Walla with full-service spa and free breakfast
Along with a full-service spa, this smoke-free motel has an indoor pool and Access to hot tub. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. Housekeeping is available on request.
SureStay by Best Western Walla Walla offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with satellite channels. Fridges and microwaves are provided.

This Walla Walla motel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Guests can indulge in a pampering treatment at the motel's full-service spa. The spa is equipped with a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western Walla Walla. During your stay, you'll be within walking distance of Walla Walla Community College. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Walla Walla Community College and a few minutes from Little Theater
  • Pets welcome for a fee (restrictions apply)
SureStay by Best Western Walla Walla offers its guests a full-service spa, an indoor pool, and Access to hot tub. WiFi is free in public spaces. Free breakfast is available daily. A vending machine, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly SureStay by Best Western Walla Walla. Self parking is free.

This Walla Walla motel is smoke free.

Guests are served a free self-service breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 25 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.64 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 12.64 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Super 8 Motel Walla Walla Wa
Super 8 Walla Walla Wa
Super 8 Walla Walla Wa Motel
Super 8 Wyndham Walla Walla Motel
Super 8 Wyndham Walla Walla
Surestay By Best Walla Walla
Super 8 by Wyndham Walla Walla
SureStay by Best Western Walla Walla Motel
SureStay by Best Western Walla Walla Walla Walla
SureStay by Best Western Walla Walla Motel Walla Walla

SureStay by Best Western Walla Walla Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 301 out of 1001 reviews" "
Rating 8 - Good. 376 out of 1001 reviews" "
Rating 6 - Okay. 209 out of 1001 reviews" "
Rating 4 - Poor. 74 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Luke

Disliked: Cleanliness, property conditions & facilities
Just as frightening as The Overlook Hotel, this hotel is to be avoided. This place needs to be razed, I can't imagine any kind of remodel would make the grade. We asked for a different room when the room we were assigned had a bed that stank of urine! We were sent to another room only to find it occupied with the door ajar. Our final room was OK but the air conditioning gave off that stale, mildewy smell typical of old air conditioners. The breakfast was the usual corporate lower end hotel processed crap. Too bad, I thought I had snagged such a good deal.
Stayed 1 night in Sep 2024

8/10 Good

Cheryl

Travelled with family
Outdated property. Served the pirpose of sleep and shower.
Stayed 1 night in Sep 2024

6/10 Okay

Trina

Business traveller, Travelled with partner
Liked: Staff & service
Comfortable, average stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Madison

Stayed 1 night in Sep 2024

10/10 Excellent

Frederick

Stayed 1 night in Aug 2024

6/10 Okay

Judy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The wall in the room was dirty, the carpets needed vacuuming and the chair in the room was badly worn. The breakfast was fine and the staff pleasant.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unfortunately, this location has the images of another hotel listed online. I filed a complaint with the BBB for catfishing and dishonesty. This used to be a Motel 8, so there's that. It has a trucker stop vibe, so if you're looking for a safe atmosphere, keep on scrolling. This hotel is under new management and I'm sure they will work out the kinks. However, my initial room had a flooded bathroom for me to find the moment I walked in the door, so I had to request another room. The beds have two extremely thin sheets passing for blankets. How much does it cost to purchase covers for your hotels? If you need an elevator, do not stay here. They don't have one. Also, ice is only on the bottom floor vs the customary floor-by-floor option. The parking lot was being repaved, which meant spots were difficult to secure. Zero compensation offered for any of these incontinences. HIGHLY do not recommend. Pay the extra $5 a night to stay somewhere else.
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Stayed 1 night in Aug 2024

10/10 Excellent

evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff verÿ friendly, nice pool, very clean, and good breakfast
Stayed 3 nights in Sep 2024

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean hotel, beds are more firm than I like. Trash outside was overflowing. Witnessed an ordeal regarding a lady that was down on her luck refusing to leave, cops were called, woman had gotten into the ambulance but then got back into her car very obvious not fit to drive. She had a dog that the police took away from the woman. Very sad situation and disturbing to see during our stay. That's the reason for the lower stars in my opinion unfortunately. Most likely won't be staying here again.
Stayed 1 night in Sep 2024

8/10 Good

David

Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Business traveller
Liked: Property conditions & facilities
Easy check in
Stayed 2 nights in Jun 2024

10/10 Excellent

pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always chose to stay here. I haven't been disappointed yet. The hospitality is great.
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

The staff are great.
Stayed 1 night in Aug 2024

10/10 Excellent

Clydette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

4/10 Poor

Marcia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Location was nice. But cost was too high for stay
Stayed 1 night in Aug 2024

6/10 Okay

Yolanda

Liked: Staff & service
Like the little garden outside The room had spots around some areas, on the toilet. Hat to use sanitizer and wipes
Stayed 2 nights in Aug 2024

10/10 Excellent

sidni

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what was expected for the price.
Stayed 1 night in Aug 2024

6/10 Okay

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The manager was great. The room was clean but i left with a back ache because the bed was hard and uncomfortable. Thats the reason why i won't be back.
Stayed 1 night in Aug 2024

6/10 Okay

Gerald

Travelled with family
Liked: Staff & service, property conditions & facilities
We stayed on the second floor and there was a very strong smell in the hallways. Also, the room had a weird smell. We sprayed a little perfume around the room and that was helpful. Room was clean and tidy though. AC cooled the room great and shower had really good water pressure!
Stayed 1 night in Aug 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the area.
Stayed 1 night in Jul 2024

4/10 Poor

Angie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beds and pillows are hard, water didn’t drain in the bathroom sink, the first room key didn’t work, after getting my key to work the room they put me in was not ready the beds were standing up so I went back again to the front desk and they called the manager and gave me another room, it took like 20 minutes to get a room that was ready for me
Stayed 1 night in Aug 2024