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Brook Pointe Inn

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Brook Pointe Inn

Porch
Indoor pool, pool loungers
Deluxe Room, 1 King Bed, Jetted Tub | Premium bedding, individually decorated, individually furnished
Lobby sitting area
Street view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
  • Laundry
  • Spa
  • Air conditioning
  • Pool
  • 24/7 front desk

Explore the area

Map
4906 E 1200 N, Syracuse, IN, 46567-8275
  • Lake Wawasee
    11 min walk
  • Creative Fish Art Gallery & ArtZie Workshop
    19 min walk
  • Syracuse Lake
    2 min drive
  • Elkhart, IN (EKI-Elkhart Municipal)
    50 min drive

Room options

View all photos for Family Suite, 2 Bedrooms, Non Smoking, Private Bathroom

Family Suite, 2 Bedrooms, Non Smoking, Private Bathroom | Premium bedding, individually decorated, individually furnished

Family Suite, 2 Bedrooms, Non Smoking, Private Bathroom

  • 30 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Single Bunk Beds

View all photos for Deluxe Room, 1 Queen Bed, Jetted Tub

Deluxe Room, 1 Queen Bed, Jetted Tub | Premium bedding, individually decorated, individually furnished

Deluxe Room, 1 Queen Bed, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, individually decorated, individually furnished

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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Interior

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Pool
Hot tub
Pet-friendly
Parking included
3.9 out of 5, Good, (919)
The price is CHF 71
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Wyndham Garden Warsaw

About this property

Brook Pointe Inn

Family-friendly hotel with full-service spa and fitness centre
This hotel features a full-service spa, an indoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Housekeeping is available once per stay.
Brook Pointe Inn offers 30 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and Netflix.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered once per stay and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aqua Massage. Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Brook Pointe Inn. During your stay, you'll be within walking distance of Lake Wawasee. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Treat yourself to massages at Aqua Massage
  • Amenities include a 24-hour business centre, a meeting room and a conference centre
  • On-site recreation includes a gym, fitness classes and a playground
  • 11 minutes by foot from Lake Wawasee and a 2-minute drive from Syracuse Lake
  • Cats and dogs welcome for a fee
Brook Pointe Inn offers its guests a full-service spa, an indoor pool, and a fitness centre. There's a snack bar/deli on site. A 24-hour business centre and a meeting room are available.

WiFi is free in public spaces. Spa services, a library, and a vending machine are also featured at the family-friendly Brook Pointe Inn. Free self parking is available. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Syracuse hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site

Food and drink

  • Snack bar/deli

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Fireplace in lobby
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 15.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brook Pointe
Brook Pointe Inn
Brook Pointe Inn Syracuse
Brook Pointe Syracuse
Pointe Inn
Brook Pointe Inn Hotel
Brook Pointe Inn Syracuse
Brook Pointe Inn Hotel Syracuse

Brook Pointe Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 186 out of 380 reviews" "
Rating 8 - Good. 112 out of 380 reviews" "
Rating 6 - Okay. 36 out of 380 reviews" "
Rating 4 - Poor. 23 out of 380 reviews" "
Rating 2 - Terrible. 23 out of 380 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Spencer

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and Memorable Place
Much attention to detail, very quaint place offering perks that are out of the ordinary, which made it that much more adorable. Will definitely stay here again!
Stayed 2 nights in Aug 2024

8/10 Good

Matt

Stayed 5 nights in Aug 2024

8/10 Good

Mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower head in our room wasn't operating properly, I was told on check out it was being addressed.
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Stayed 1 night in Jul 2024

4/10 Poor

Garrett

Disliked: Cleanliness, staff & service, property conditions & facilities
Our toilet wouldn’t even work. When we told staff, they did not fix it. Would not recommend staying here.
Stayed 1 night in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Liz

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
This was our second stay! We love everything about the place
Stayed 6 nights in Jun 2024

10/10 Excellent

Karla

Stayed 1 night in Jun 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a lot of amenities. Close to food and lake.
Stayed 1 night in Jun 2024

10/10 Excellent

kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Quiet.
Stayed 2 nights in Jun 2024

2/10 Terrible

Trisha

Disliked: Cleanliness, property conditions & facilities, room comfort
Arrived at 330am to find out the heat and television didn't work very outdated beds weren't comfortable notified the front desk just to find out the heat didn't work he lied and said it was fixed just to leave the room he said he would leave a note for the manager to contact me just to find out the manager wasnt there i called back 2 days later just ro find out she still wasnt in we usually stay quite often but probably wont be back we asked to be moved to another room he said they were full
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I along with our son and his family stayed 2 nights, very family friendly and pet friendly. Our Dog and Grandbabies loved the trails they had fun exploring.
Stayed 2 nights in May 2024

10/10 Excellent

Catherine, Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in May 2024

8/10 Good

Lisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super attentive and made us feel very welcome. We had a late night craving & they didn't hesitate to make us a pizza . We will definitely be back.
Stayed 2 nights in May 2024

8/10 Good

Cathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stay was good
Stayed 2 nights in Apr 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, amenities
Property is outdated and the carpets are covered in stains and look very dirty. The beds are very uncomfortable. Neither of us could sleep at all the two nights we stayed. The daytime from desk lady seems to not like her job and not very nice. Breakfast was non-existent. Went down at 9:10 to eat, breakfast is available til 9:30. She let me know twice that food wouldn’t be served anymore in 7 min. There was only dry cereal, oatmeal packs, juice, coffee and the “grill” available which was just eggs and blueberry bagels. The front desk lady makes it, which she seemed annoyed to have to do. She walked in from the front desk, didn’t wash her hands and without gloves started pulling my bagel apart to make. I would’ve rather made my own food than do that. Would not stay again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steve, Fort Wayne, Indiana

Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great night's sleep
The decor is a bit dated but the beds and linens are very comfortable AND a good night's sleep for their guests is a high priority. This was probably the quietest hotel I've ever stayed at. Ever! And there are made to orders eggs for breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

Jesse

Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort gives a lot of bang for your buck! Amazing hotel, grounds, and features.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024