"Amazing hotel!! Had a room on the 35th floor with an outstanding view. The Swimming pool on the 43rd floor is just breath taking. " More
5 Jun 2024 by Szymon Noworyta
Dear Mr. Henry,I am thrilled to hear that you had a wonderful stay with us and that our reception and concierge team exceeded your expectations. We are proud to have such a talented and helpful team.However, I would like to address some of the areas where we fell short. I apologize for the lack of English proficiency among our restaurant staff, which may have caused some inconvenience during your stay. We will make sure to provide additional training to our staff to better serve our international guests.Regarding the hygiene standards, I apologize for any lapses in attention. We take food safety and hygiene very seriously, and I will speak with our team to ensure that they maintain the highest standards.I am also concerned about the issue with the table being cleared too quickly, resulting in missing items. We will work on improving our service timing and ensuring that our guests receive their items promptly.Lastly, I apologize for the confusion with the coffee orders. We strive to provide accurate and attentive service, and I will make sure to pass on your feedback to our restaurant team.I want to thank you for your honest feedback, which is invaluable in helping us improve our services. We will take all of these points into consideration and work on addressing them.As a token of appreciation for your feedback, we would like to offer you a complimentary breakfast during your next stay with us. Please do not hesitate to contact me directly if you have any further comments or concerns.Thank you again for your feedback, and we look forward to serving you better in the future.
7 Apr 2024 by Zuzanna Pawlowska, Guest Relations Agent
Dear Daniel, thank you for taking the time to share your opinion with us. We are glad that you enjoyed your visit, especially the breathtaking views. We hope to welcome you again soon!With regards, Zuzanna Pawlowska, Guest Relations AgentInterContinental Warsaw
8 Jan 2024 by Veronika Builuk, Guest Relations Agent
Dear Guest,Thank you very much for choosing our hotel and for the high rating.We will be delighted to welcome you back!Regards,Veronika Builuk, Guest Relations AgentInterContinental Warsaw
8 Jan 2024 by Ellen Humeniuk, Guest Relations Agent
Dear Ms. Emma,On behalf of the entire team, thank you very much for the highest rating. We are glad that your last stay at our hotel was successful. We hope you will visit us again soon!With best regards,Ellen Humeniuk, Guest Relations Agent InterContinental Warsaw
17 Oct 2023 by Zuzanna Pawlowska, Guest Relations Agent
Dear Mr. Roger, thank you very much for taking the time to share positive feedback after your recent stay at InterContinental Warsaw. We are glad that you truly enjoyed your visit, especially the central location and your incredible room with panoramic view on Warsaw. It is rewarding to hear that our Club Lounge offer exceeded your expectations as well. We are looking forward to see you again soon!With warm regards, Zuzanna Pawlowska, Guest Relations AgentInterContinental Warsaw
InterContinental Warsaw, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, spa services, and gift shops/newsstands are also featured at the luxury InterContinental Warsaw, an IHG Hotel. For a fee, parking is available. This 5-star Warsaw hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless
Self parking (surcharge)
InterContinental Warsaw, an IHG Hotel offers 414 accommodations with minibars and a safe. 48-inch LED televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. This Warsaw hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Downtown – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Platter – This restaurant specialises in Polish cuisine and serves lunch and dinner. Open selected days.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SpaForYou. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.