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Jess Hotel & Spa Warsaw Old Town

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Jess Hotel & Spa Warsaw Old Town

Front of property
Exterior
Couples treatment room(s), sauna, hot tub, hot stone massages
Exclusive Apartment | Minibar, iron/ironing board, free WiFi, bed sheets
Couples treatment room(s), sauna, hot tub, hot stone massages

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
47/49/51 Krakowskie Przedmiescie, Warsaw, Mazowieckie, 00-079
  • Presidential Palace
    3 min walk
  • Castle Square
    4 min walk
  • Royal Castle
    4 min walk
  • Warsaw (WAW-Frederic Chopin)
    27 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Apartment

Economy Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Economy Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Superior Triple Room

Superior Triple Room | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Exclusive Apartment

  • 116 sq m
  • City view
  • Sleeps 9
  • 1 Queen Bed, 1 Single Sofa Bed, 1 King Bed and 2 Double Sofa Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment

Superior Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Apartment

  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Design Apartment

Design Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Design Apartment

  • 52 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Family Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Apartment

  • Sleeps 9
  • 2 Queen Beds, 2 Single Beds and 2 Single Sofa Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Comfort Apartment

Comfort Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Comfort Apartment

  • 52 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Sofitel Warsaw Victoria

Pool
Spa
Pet-friendly
Free WiFi
4.7 out of 5, Exceptional, (1005)
The price is CHF 137
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Sofitel Warsaw Victoria

About this property

Jess Hotel & Spa Warsaw Old Town

Hotel with a full-service spa, a quick walk to Royal Castle
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms and a 24-hour front desk. Housekeeping is available on request.
Jess Hotel & Spa Warsaw Old Town offers 58 air-conditioned accommodations with minibars and a hairdryer. Accommodation at this 4-star hotel has kitchenettes. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Warsaw hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 49-inch flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

SEN MASSAGE & SPA has 6 treatment rooms, including rooms for couples. Services include hot stone massages and Thai massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the breakfast at Jess Hotel & Spa Warsaw Old Town. During your stay, you're just a quick walk from Old Town Square. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Fusion cuisine while dining at NEM ASIAN FUSION
  • Buffet breakfast served daily for a fee
  • Treat yourself to hot stone massages at SEN MASSAGE & SPA
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Royal Castle and 6 minutes on foot from University of Warsaw
Jess Hotel & Spa Warsaw Old Town offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Jess Hotel & Spa Warsaw Old Town also features spa services, a front desk safe, and a lift.

This 4-star Warsaw hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
NEM ASIAN FUSION – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Polish, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 59 to 59 for adults and PLN 59 to 59 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • NEM ASIAN FUSION

Family friendly

  • In-room kitchenette

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Chef service
  • Electric kettle
  • Kitchenette
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 59 to 59 for adults and PLN 59 to 59 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jess Hotel SPA
Jess & Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel
Jess Hotel & Spa Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel Warsaw

Jess Hotel & Spa Warsaw Old Town Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 129 out of 262 reviews" "
Rating 8 - Good. 82 out of 262 reviews" "
Rating 6 - Okay. 32 out of 262 reviews" "
Rating 4 - Poor. 11 out of 262 reviews" "
Rating 2 - Terrible. 8 out of 262 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Stayed 1 night in Aug 2024

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing location.
Stayed 6 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location right in Old Town Warsaw. Apartment Room was large for a family of 4 and even had a small kitchen area if needed. The restaurant was excellent and had a super breakfast. Great variety. We also ate dinner there and the Asian fusion is excellent!
Stayed 3 nights in Aug 2024

10/10 Excellent

paulina

Stayed 2 nights in Aug 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stairs but laundry
We were annoyed that we had to haul our baggage up a flight of stairs before we could use the elevator but delighted to have a washing machine in the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful place to stay with the family. The breakfast was excellent as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

8/10 Good

Ewa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Valerii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Deborah

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

Iwona

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Glenn, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time staying at Jess Hotel and Spa. The Exclusive Apartment turned out better than we ever imagined and certainly more impressive than depicted in the photos. The included breakfast package was delicious and the attached restaurant was top notch! The Hotel is conveniently located in Old Town Warsaw and everything was within walking distance. We highly recommend the Jess Hotel and Spa.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine, Kanata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place exceeded my expectations.the location was unbeatable, right in the heart of stare miasto (old town). The apt had all the amenities one would need and the spa was a lovely little something extra to unwind after a day walking around the city!
Stayed 3 nights in Jun 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in an excellent location near the old town Square. Many restaurant options nearby. Staff was multilingual and helpful . Our unit was clean and well appointed . We would go back if back in Warsaw.
Stayed 2 nights in Jun 2024

10/10 Excellent

gerardo

Nice, modern and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property located right in Old Town. Completely walkable to sites, shops and restaurants. Love the spa area also, it was a nice way to wind down at the end of the day.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of Old Town. Great location. Room was huge and the bed very comfortable
Stayed 3 nights in Jun 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel! Have stayed here multiple times, very clean, staff are so supportive and kind, breakfast is on point.
Stayed 1 night in Jul 2024

4/10 Poor

Dotan

Travelled with family and small children
There was construction early in the morning at the building. Wouldn’t have booked this had I known
Stayed 1 night in Jun 2024

10/10 Excellent

Jose Ian, Seven Valleys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Close to historical sites and restaurants.
Stayed 2 nights in Jun 2024

6/10 Okay

Cynthia

Liked: Property conditions & facilities
Disliked: Amenities
Great location but experienced many issues with the hotel. There was construction going on in the building (which we were not made aware of before our stay) and was going on all day between 7am to 7pm. Also, the street are very load ant night and you can hear all the noises through the walls. Lastly, our room had a very bad sewage smell.
Stayed 2 nights in Jun 2024

8/10 Good

????

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
ليس هنالك مساعده في حمل الشنط طلبنا سرير اطفال لم يهتم احد بذلك طلبنا غطاء للسرير وذهبنا نحن لإحضاره موقع الغرف في بنايه ثانيه من الفندق
Stayed 2 nights in Jun 2024

8/10 Good

Shavit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location near the old town. Big apartment.
Stayed 1 night in Jun 2024

4/10 Poor

Katie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
When we arrived we were checked into the apartment which we were surprised to find out was in a different building entirely to the main hotel. The room was not sound proofed at all, we could hear all of the other guests returning at all hours in the evening/early morning and when we returned to our room on Saturday afternoon there were extensive building works going on, which made the whole room practically vibrate due to the drilling and hammering. The main door to the room did not sit in the frame properly which let a lot of light into the room during the night. The apartment being in a separate building meant that there was no reception or security to the building, the only thing between our room and the street was the main building to the door, which could easily be left open by other guests returning in the night. This made us both feel quite unsafe in the room. We tried to order room service on the Friday night, however, the hotel had not put a phone in the room for us to contact reception or the hotel restaurant and so we had to go to the restaurant and order in person. The following day (Saturday) no one came to clean the room, meaning the room service we had was left in the room all day making it smell. The air conditioning in the room was faulty and made very loud noises randomly throughout the night, waking us both every few hours. The Spa was also closed on the Sunday, with no reason given as to why.
Stayed 2 nights in Jun 2024