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Jess Hotel & Spa Warsaw Old Town

4.0 star property

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Photo gallery for Jess Hotel & Spa Warsaw Old Town

Front of property
Point of interest
Interior entrance
Couples treatment room(s), sauna, hot tub, hot stone massages
Design Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
47/49/51 Krakowskie Przedmiescie, Warsaw, Mazowieckie, 00-079
  • Royal Castle
    ‪4 min walk‬
  • Old Town Square
    ‪7 min walk‬
  • National Stadium
    ‪6 min drive‬
  • Warsaw (WAW-Frederic Chopin)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Apartment

Economy Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Economy Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Superior Triple Room

Superior Triple Room | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Exclusive Apartment

  • 116 sq m
  • City view
  • Sleeps 9
  • 1 Queen Bed, 1 Single Sofa Bed, 1 King Bed and 2 Double Sofa Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment

Superior Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Apartment

  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Design Apartment

Design Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Design Apartment

  • 52 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Apartment

Family Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Family Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Superior Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment

Deluxe Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Apartment

  • Sleeps 9
  • 2 Queen Beds, 2 Single Beds and 2 Single Sofa Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, iron/ironing board, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Comfort Apartment

Comfort Apartment | Minibar, iron/ironing board, free WiFi, bed sheets

Comfort Apartment

  • 52 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Jess Hotel & Spa Warsaw Old Town

Hotel with a full-service spa, a quick walk to Royal Castle
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, massage/treatment rooms and a 24-hour front desk. Housekeeping is available on request.
Jess Hotel & Spa Warsaw Old Town offers 58 air-conditioned accommodations with minibars and a hairdryer. Accommodation at this 4-star hotel has kitchenettes. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Warsaw hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 49-inch flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

SEN MASSAGE & SPA has 6 treatment rooms, including rooms for couples. Services include hot stone massages and Thai massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the breakfast at Jess Hotel & Spa Warsaw Old Town. During your stay, you're just a quick walk from Royal Castle. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Fusion cuisine while dining at NEM ASIAN FUSION
  • Buffet breakfast served daily for a fee
  • Treat yourself to Thai massages at SEN MASSAGE & SPA
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute walk from Royal Castle and 6 minutes on foot from University of Warsaw
Jess Hotel & Spa Warsaw Old Town offers its guests a full-service spa. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Jess Hotel & Spa Warsaw Old Town also features spa services, a front desk safe, and a lift.

This 4-star Warsaw hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
NEM ASIAN FUSION – This restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Polish, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: PLN 59 to 59 for adults and PLN 59 to 59 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • NEM ASIAN FUSION

Things to do

  • Full-service spa

Family friendly

  • In-room kitchenette

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with digital channels

Food and drink

  • Chef service
  • Electric kettle
  • Kitchenette
  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 59 to 59 for adults and PLN 59 to 59 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jess Hotel SPA
Jess & Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel
Jess Hotel & Spa Warsaw Old Town Warsaw
Jess Hotel & Spa Warsaw Old Town Hotel Warsaw

Jess Hotel & Spa Warsaw Old Town Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 140 out of 287 reviews
Rating 8 - Good. 92 out of 287 reviews
Rating 6 - Okay. 34 out of 287 reviews
Rating 4 - Poor. 13 out of 287 reviews
Rating 2 - Terrible. 8 out of 287 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Iryna

Location
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in old town. Just hope you don’t get a room at the front of the hotel because it gets loud at night. But the area is nice and transport is easy to use to get around.
Stayed 1 night in Nov 2024

10/10 Excellent

Audrey

Travelled with partner
Liked: Amenities
Fabulous central location. Huge 2 room space
Stayed 3 nights in Nov 2024

6/10 Okay

Ivor

Travelled with partner
Room 209, was too small for two persons, with large suitcases....
Stayed 2 nights in Nov 2024

8/10 Good

kim e

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not really an hotel, more an aparthotel. That said the huge bed was very comfortable, the room was a great size, but only one lift to rooms.
Stayed 3 nights in Nov 2024

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like that I had to go to an adjacent building to get into my room. The reception desk was 2-3 doors away. A little odd, but we got used to it for being a boutique hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Pei Chen

Stayed 2 nights in Sep 2024

8/10 Good

Olen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, more than adequate breakfast. Building is old, but not significant. Due to road closure, driver dropped me at rear entrance upon arrival, and upon departure, had to meet around the corner, 1/2 block away. Distance not great, but maybe the desk could inform of pickup point. The departure driver did not speak English, so was unable to communicate his location. Fortunately, I had caught a ride for a tour at this location, and guessed this driver was also there.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Stanislav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area, staff and hotel overall is nice. The insulation between numbers in the apartments is Bad, we were awaken at 4 am by loudly speaking polish neighbours, they spoke so loud that the impression was that they were right behind my door, I opened it and they were talking loudly behind a closed door in a room next to ours.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Great property near Old Town. The apartment was the best room I could’ve asked for.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and area
Nice spacious apartment in the old town. In walking distance to several attractions. Reception spoke poor English, but we managed. Lovely stay.
Stayed 5 nights in Oct 2024

8/10 Good

Juan Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

kfir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room and location
Huge room for entire family, excellent breakfast, great location in the old city
Stayed 1 night in Oct 2024

6/10 Okay

Miriam

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Important to have a city view
Great location sorry we did not have a window facing the street, our window view was a buildings roof .
Stayed 5 nights in Oct 2024

8/10 Good

Anna

Stayed 2 nights in Sep 2024

10/10 Excellent

Tedd

Stayed 1 night in Sep 2024

4/10 Poor

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not really as Advertised!
We had a 4 night stay at this hotel. The room we booked was actually a mini apartment. It was not in the same bldg as the reception was.It was a couple of doors down. You had to use the key card to open the front door, which was no problem.The door had no self closer mechanism so many times it was just left open with no one monitoring who came in or out.Anyone off the street could come into the bldg and wander around. Our apt was on the 3rd floor which was really the 4th. The elevator squeaked, screeched and moaned so much my wife refused to use it. It also kept us up at night. There was a fireplace in the apt. which had a pigeon nest in it and they cooed all night, which was echoed into our room. The wifi was practically non-existent. I complained to management about it but they dismissed it as if i didn't know how to use it, said they would look into it, never got better. No TV in the bedroom, was in the kitchen area facing the kitchen.The apartment above us it seemed like they wee playing musical chairs all night, sometimes they were dragging chairs around at 2am. One english station, Bloomberg. he free breakfast was barely edible. The hotel had a restaurant on the street so I think the breakfast was left over food from the night before. On the plus side it was in a great location, you were in the old town and could walk everywhere. The apt. was very large & there was a full kitchen, unfortunately no supermarkets around. The bed was comfortable.
Stayed 4 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel. Good breakfast! Location fantastic!!
Stayed 2 nights in Sep 2024

8/10 Good

patricia

Stayed 1 night in Aug 2024

6/10 Okay

Blerta

Stayed 1 night in Aug 2024

8/10 Good

Demetra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the Main Street but very quiet inside. Great air conditioning! So many places to eat
Stayed 3 nights in Sep 2024

10/10 Excellent

Mehdi

Stayed 2 nights in May 2024

10/10 Excellent

Steven

Stayed 1 night in Aug 2024