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Old Town Apartments

3.5 star property

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View from property
Apartment, 2 Bedrooms | Living area | TV
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Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

Map
29 Nowy Swiat, apt. 3, Warsaw, 00029
  • Nowy Swiat Street
    ‪1 min walk‬
  • Fryderyk Chopin Museum
    ‪6 min walk‬
  • University of Warsaw
    ‪9 min walk‬
  • Warsaw (WAW-Frederic Chopin)
    ‪33 min drive‬

Room options

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City Apartment | Hypo-allergenic bedding, individually decorated, individually furnished

City Apartment

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Economy Studio

Hypo-allergenic bedding, individually decorated, individually furnished

Economy Studio

  • 35 sq m
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Hypo-allergenic bedding, individually decorated, individually furnished

Apartment, 2 Bedrooms

  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Premium Apartment, 1 Bedroom

Premium Apartment, 1 Bedroom | Living room | TV

Premium Apartment, 1 Bedroom

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Hypo-allergenic bedding, individually decorated, individually furnished

Studio

  • 34 sq m
  • Studio
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Old Town Apartments

Apartment with free parking, near Royal Castle
Along with laundry facilities, this smoke-free apartment building has a 24-hour front desk and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and multilingual staff assistance are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a TV comes with satellite channels, and guests can also appreciate conveniences, such as an electric kettle and a dishwasher. Weekly housekeeping is available.
Old Town Apartments offers 22 accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This Warsaw apartment provides complimentary wireless Internet access. Televisions come with satellite channels. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Old Town Apartments, you're just a quick walk from Nowy Swiat Street. Enjoy features like free WiFi in public areas and free self-parking, plus a round-trip airport shuttle (surcharge). This comfortable apartment building has 22 apartments over 3 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, satellite TV and a full-sized fridge
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities and multilingual staff
  • 12 minutes by foot from Palace of Culture and Science and a 4-minute drive from Royal Castle
  • Airport shuttle service available for a fee
  • Pets welcome free of charge
As a guest of Old Town Apartments, you'll find multilingual staff, laundry facilities, and express check-in. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Warsaw apartment is smoke free.

Languages

English, Polish

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children stay free (see details)

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Tea bags/instant coffee

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Pets

  • Pet friendly
  • Pets stay free

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff

Location highlights

  • In a historical district
  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Bicycle rentals nearby
  • Casino nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 22 units
  • 3 floors
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [29/3 Nowy Swiat Str]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for PLN 65.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PLN 400 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 90 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: PLN 65.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
The check-in location differs from the property location. To check in, guests will need to go to 29/3 Nowy Swiat Str
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Apartments Old Town
Old Town Apartments
Old Town Apartments Apartment
Old Town Apartments Hotel Warsaw
Old Town Apartments Warsaw
Old Town Apartments Apartment
Old Town Apartments Apartment Warsaw

Old Town Apartments Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 77 out of 309 reviews
Rating 8 - Good. 132 out of 309 reviews
Rating 6 - Okay. 54 out of 309 reviews
Rating 4 - Poor. 21 out of 309 reviews
Rating 2 - Terrible. 25 out of 309 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Enelis

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Little gem in the heart of the Old Town.
Brilliant apartment right on the square in the Old Town. Spotlessly clean and very comfortable, would definitely stay again. Only slight issue was the toilet didn’t flush too well on our first night. We called the office who couldn’t help and said someone would call in the morning. Needless to say no call was received however the issue self resolved so was probably a partial blockage within the block. Overall 8.5 out of 10, with the toilet issue stopping it being a 10 out of 10.
Stayed 3 nights in Jan 2020

8/10 Good

RV, Los Angeles

Liked: Cleanliness, property conditions & facilities
Based on reviews, I’m sure there are varying levels of quality, but I got a really nice apartment, right in the old town. Check in is a bit of a pain ... the office isn’t in old town, but about a 20 minute walk away. They did let me store my luggage in the office until my apartment was ready. I went back later to check in and they sent me to the property in a prepaid taxi. I was pleased with the apartment itself. The listing says they have a 24-hour front desk ... this isn’t exactly true. Their standard office hours are 9-8 on weekdays and 9-5 on weekends. They do have a 24 mobile number (problematic if you’re a foreigner arriving without roaming cell service) and they do charge a late-check in fee after 10 pm. They do message you with this info after you make a reservation, so I knew what to expect. Overall I had a great experience.
Stayed 1 night in Sep 2019

6/10 Okay

glynnis

Liked: Cleanliness
Disliked: Staff & service, room comfort
Charming location
The location of the apartment was absolutely perfect. The access and amenities were fabulous. I found the response times to emails not good enough. The hotel trf didn’t seem familiar with where the checkin offices were and not that bothered that he couldn’t help, however when I mentioned it at the check in that person was also less than interested. I was a single woman traveling on my own paying a premium for the trf so that there would be no problems like this and I did not get the service I was hoping for. The mattress on the bed in the apartment was completely worn and the hairdryer was dreadful. I mailed the Old Town apartments immediately and till now have not had the courtesy of a response. It was a pity these few service related issues took some of the charm of the apartment away.
Stayed 4 nights in Sep 2019

4/10 Poor

Alisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty!
The apartment I stayed in was horrendous. There was an infestation of a bug of some sort that would swarm the walls at night and they would be dead all over the counters the next day. My feet were black from walking on the floor in the apartment. They gave me one very flat pillow to sleep on, and all the extras in the closet and the duvet on the bed had yellow stains all over them. There should really be a phone of some sort you can use to call the hotel considering most people who stay here are tourists and dont want to use their phones and collect international fees.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was in the Old Town but also not noisy. It could have been cleaner and it would have been nice to have an iron with ironing board so we could iron a shirt!
Stayed 9 nights in Aug 2019

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Studio old town Warsaw
Good quality studio in old town Warsaw. Good size bed. Great for quick stay, very quick and friendly check in
Stayed 2 nights in Aug 2019

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience
We had to get the keys on one location to then go to another location. Both locations were really hard to find. Once we finally reached our location, we realized that cars were not allowed and had to walk to get to the apartment. Since I was traveling with 2 kids, and had a 6am flight, walking at 3 am with suitcases was not an option. Ended up not staying there.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Good location. Small showrer, windows a bit rusty, no iron. Apart from that good place to stay.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. Loved the apartment and the location! We were happy we picked it. Only thing is, we would recommend to have a garbage can in the bathroom as it didn't have one. We used the one in the kitchen during our stay.
Stayed 1 night in Jun 2019

4/10 Poor

Ruth

Disliked: Cleanliness, property conditions & facilities, room comfort
Inaccurate location, needed a good clean
The description of this apartment was inaccurate. The posting has a point in a location that's in Old Town, but this is not the apartment location. You actually have to go to a different part of town to check in, and then the apartment was in a third location. It was a few blocks from Old Town, but the original ad (which describes itself as 'literally in Old Town') was false. Upon arriving at the apartment, it was surprisingly dirty. I like to walk barefoot, and had to keep my shoes on because of the dust and dirt everywhere. There was an empty bottle rolled under the bed. They clearly hadn't swept. I requested a broom the first day and it didn't arrive until three days later, the evening before I checked out. Generally the apartment is not well kept. The shower needs a good scrub, there's soap scum everywhere. The walls have random stains on them. The curtain rod fell down while I tried to pull the curtain back. It's cheap and felt safe, but I hadn't prepared myself for the level of quality, and don't feel like they did their best to manage expectations.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Proximity to old town square and many of the attractions was useful, as were the many restaurants.
Stayed 6 nights in Apr 2019

8/10 Good

Glynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice mixture Old Town, young people, beers
the walk from Culture Centre first built for Stalin, is short, once one knows the way. Admin centre put us in free taxi to our location. Walk on granite cobbles to square as night fell. Smaller restaurants gave large meals at good value. There is 24hr market when you know where to find it. Taxis are 1/3rd of cost in the UK and are very clean. Well worth a try. The Poles mostly English speaking and vert helpful
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Aaron, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
The apartments were in great location, really well presented with great facilities. Only downside was distance from check in (but the company provide a free taxi to commute), and lack of service during stay. We’d happily stay again.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2019

4/10 Poor

jadzia, london

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Zapiecek-Warsaw old town
Unfortunately Bellow our expectaces. Very noisy location. No tv programs at all, as apparently lack of signal from the cable. Apartment not renovated for ages with dirty walls. Welcome service excellent.
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Construction and lack of direction made it very hard to get to find the apartment with a rental. Additionally, we didn't realize the check in office was in an entirely different location.
Stayed 2 nights in Jul 2018

10/10 Excellent

Kirsten, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good customer service
The check-in went well. The first apartment we were taken to was very run down and not clean enough for small children who touch everything, so we contacted Old Town Apartments and they immediately offered us a replacement which was great. For families with young children, there are only very basic amenities with no highchairs available and cots are EUR20 extra (for the whole stay). There are also only basic cooking and bowl utensils so it's quite hard to prepare cooked baby / toddler meals if you have a fussy toddler who doesn't appreciate the fabulous food at nearby restaurants!
Stayed 4 nights in Jul 2018

6/10 Okay

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Tough check-in process, but great location
Check in process is very poor. Office is hidden in back courtyard. Address given is a clothing store where no one speaks English. The office, if you can find it has a different name than the apartments. Climb three flights to check in then take a cabtwo kilometers to the unmarked apartments and try to find the apartments after following a walking map the last 200 yards. Place is smelly and bed very small and uncomfortable. Great location, but wouldn't do it again.
Stayed 4 nights in May 2018

6/10 Okay

Eduardo

Disliked: Staff & service, property conditions & facilities
Good location, they do not provided what I paid
We arrived 21:30 hrs and nobody was there. We called the number we had and a very nice lady told us that we should inform in advance that we were going to arrive late night. She arrived to the offices 30 min later and charged me 30 euro more for late check in (in a hotel??)ld She also told my payment was not enough for the room reseved and she changed the room to another place cheaper (she said so), half block far away from the original pacted and payed in advance Then after, she told us that the room was not there. She only did the paper work and called a taxi for us. The taxi driver does not speak english and left us 4 block far away from the hotel almost at midnight. When we arrived to the place, it seems that they are stealing the electricity because in the stair way there were wires going from one box in the middle of the hall into the appt thrugh a hole on the wall Inside the appt, furniture very poor quality and old. Clean in general terms but the fridge and the cooler, they were dirty and with food remains The matress is old and in bad conditions. The security lock was good but the frame of the door is broken, so it is useless to have a good lock if you can not lock the room for our security. I paid in advance the room and I did not received for what I already paid. Bad business. Good location.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Tan

Liked: Staff & service, property conditions & facilities, room comfort
Great location
The apartment is in the centre of the old town. Great location. The reception is in another address. But you can arrange self-check-in to the apartment. Staffs are very friendly and helpful. The apartment is not very clean(acceptable if you are not too fussy). The wifi is not good. It only allows one person to log in. And it's not very fast.
Stayed 2 nights in Jan 2018