2/10 Terrible
tracy
Business traveller
26 Sept 2024
Disliked: Cleanliness, amenities, room comfort
There were so many reviews that i should have listened to but I didnt due to the location. We had no resolve of issues that were expressed to the company, management company and hotels.com. We began with no air-conditioning and the air-conditioning fan was so loud it sounded like it was going to explode. The apartment was digusting dirty and dog feces or cat feces on the rug which was reported and was never taken care of in 3 days. It's Actually still sitting there on our check out today folded over. Actually, none of these issues were taken care of. The bed frame was not the right frame and it squeeked everytime you moved. The bedroom furnitire was so big you couldn't get to the other side of the bed. There were no shades on the windows so when you slept the light qq the city lamps were in your face all night. The bath tub leaked, lamp shades were broken and so was the toilet paper holder. Front desk staff were clueless and were not a part of the rental facility. They were paid door sitters essentially with no information on anything. Parkinglot for short term stays was across the road and unsafe. Dont ignore the reviews, like i did. I will NEVER stay with global ics, global luxury suites or anything to do with Tribeca apartments. Dont be fooled they own several places. Absolutely disgusted. I would add photos but this post will not let me for some reason.
tracy
Stayed 3 nights in Sep 2024