Hyatt Place Washington DC/National Mall

3.0 star property

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Photo gallery for Hyatt Place Washington DC/National Mall

2 restaurants, American cuisine
Lobby
Exterior
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
400 E Street SW, Washington, DC, 20024
  • National Mall
    ‪6 min walk‬
  • National Air and Space Museum
    ‪8 min walk‬
  • United States Capitol
    ‪14 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪15 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

  • 42 sq m
  • City view
  • Sleeps 5

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 72 sq m
  • City view
  • Sleeps 4

Room (2 Queen Beds and 1 Sofa Bed)

  • 42 sq m
  • City view
  • Sleeps 5

Standard Room, Multiple Beds (High Floor)

  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Washington DC/National Mall

Hotel with 2 restaurants, a quick walk to National Mall
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness centre, a snack bar/deli and a rooftop terrace are on-site. Weekly housekeeping is available.
Hyatt Place Washington DC/National Mall offers 214 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Washington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Washington DC/National Mall. During your stay, you're just a quick walk from National Mall. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy American cuisine at CityBar DC, one of the property's 2 restaurants and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of National Mall and National Air and Space Museum
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Washington DC/National Mall offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 2167 square feet (201 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Washington DC/National Mall. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Washington hotel is smoke free.

Guests are served a free buffet breakfast daily.
CityBar DC – This rooftop bar specialises in American cuisine. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 64.90 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CityBar DC

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,167 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 70.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 64.90 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Washington DC/National Mall Hotel
Hyatt Place DC/National Mall Hotel
Hyatt Place Washington DC/National Mall
Hyatt Place DC/National Mall
Hyatt Place Washington DC/National Mall Hotel
Hyatt Place Washington DC/National Mall Washington
Hyatt Place Washington DC/National Mall Hotel Washington

Hyatt Place Washington DC/National Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 699 out of 1410 reviews
Rating 8 - Good. 365 out of 1410 reviews
Rating 6 - Okay. 205 out of 1410 reviews
Rating 4 - Poor. 82 out of 1410 reviews
Rating 2 - Terrible. 59 out of 1410 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Blanca

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Kenia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom smell really funny all the time. It was coming from the sink hole.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Stayed 5 nights in Oct 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ky-Anh The

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and close enough to most museums to be walkable.
Stayed 3 nights in Dec 2024

4/10 Poor

Terry

Travelled with family
Disliked: Property conditions & facilities
you advertise a restaurant and bar, which there really wasn't.
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marissa

Stayed 3 nights in Nov 2024

8/10 Good

julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine

GREAT location
Stayed 4 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located to the national mall. It was quiet and in a safe area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing made our whole trip to DC enjoyable
Stayed 3 nights in Nov 2024

10/10 Excellent

Margali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Lauren

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel worked perfectly for 3 adults and one 7 year old. We enjoyed the free breakfast and convenient location to the major sites of DC. We walked to the National Mall and train station. There’s a McDonald’s, Subway, Starbucks and pizza place all within a 5 minute walk. Our room was clean and the beds were comfortable. The valet parking is almost $60 a day but we were aware of that before checking in so we didn’t have sticker shock at our almost $200 valet bill for our 3 night stay. I would stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Mingzhi

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Switch and handle was not clean and had old persistent stain. Outlet is loose. Room is spacious. Bed ware looks clean. Pillow uncomfortable. Good desk for work. Air conditioning loud. Friendly staff. Nice to have water fountain but no filter light.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carolyn

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what we needed for our overnight stay Very close to the National Mall & walking for our visit
Stayed 1 night in Dec 2024

10/10 Excellent

Sheritta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Golbert, Manchester

Liked: Cleanliness, amenities, property conditions & facilities
Front desk were not busy but not friendly or offer to help
Stayed 3 nights in Nov 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Susan E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant t was woefully understaffed. 50 min wait for a burger.
Stayed 2 nights in Dec 2024

6/10 Okay

Sandra

Business traveller
Liked: Cleanliness, staff & service, room comfort
Waste basket in poor condition
Curtain ripped and nearly inoperable
Stayed 1 night in Dec 2024

8/10 Good

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay prior and would stay again
Stayed 1 night in Dec 2024