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Phoenix Park Hotel

3.5 star property
VIP Access

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Photo gallery for Phoenix Park Hotel

Front of property
Check-in/check-out kiosk
Dining
Terrace/patio
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
520 N Capitol St NW, Washington, DC, 20001
  • Smithsonian Institution
    ‪3 min walk‬
  • Union Station Shopping Center
    ‪3 min walk‬
  • National Mall
    ‪14 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Double Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed, Accessible

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

The Royal Sonesta Washington DC Capitol Hill

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (852)
The price is CHF 419
for 1 room
includes taxes & fees
4 Jun - 5 Jun
The Royal Sonesta Washington DC Capitol Hill

About this property

Phoenix Park Hotel

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and concierge services. Change of towels is available on request
Phoenix Park Hotel offers 149 accommodations with a safe and complimentary bathrobes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Phoenix Park Hotel. During your stay, you're just a quick walk from Smithsonian Institution. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast offered for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 3-minute walk from Smithsonian Institution and 3 minutes on foot from Union Station Shopping Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the historic Phoenix Park Hotel. Parking is available for a fee.

This 3.5-star Washington hotel is smoke free.

Guests can enjoy full breakfast for a fee.
Phoenix Park Hotel has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to midnight (USD 35 per night)
  • Street parking available
  • Secured, covered valet parking on site (USD 64 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 25 to 35 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 35 per person
  • Valet parking fee: USD 64.00 per night
  • Off site parking fee: USD 35.00 per night (0.01 mi away; open 7:00 AM to midnight)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Phoenix Park
Park Phoenix Hotel
Phoenix Hotel
Phoenix Park Hotel Hotel
Phoenix Park Hotel
Phoenix Park Hotel Washington
Phoenix Park Washington
Pheonix Park
Phoenix Park Washington Dc
Phoenix Park Hotel Washington
Phoenix Park Hotel Hotel Washington

Phoenix Park Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1699 out of 2192 reviews
Rating 8 - Good. 348 out of 2192 reviews
Rating 6 - Okay. 93 out of 2192 reviews
Rating 4 - Poor. 24 out of 2192 reviews
Rating 2 - Terrible. 28 out of 2192 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Stayed 2 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great location. Lovely updated room. Friendly and helpful staff. Room was clean and comfortable. Would definitely recommend to family and friends.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Chelsie

Stayed 1 night in Feb 2025

2/10 Terrible

Andrea

Stayed 1 night in Feb 2025

10/10 Excellent

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy, Clean, Convenient

We stayed for a night while attending a concert at Capital one Arena & it was SUCH an enjoyable stay! Room was very clean and comfortable & the staff was so kind! Convenient distance from the arena. Would definitely recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consumer Service was Awesome 💯
Stayed 2 nights in Feb 2025

2/10 Terrible

Mersad

Travelled with family
Disliked: Staff & service, property conditions & facilities
Carpet was super dirty. Bathroom sink was cracked and dirty. Hotel staff knock on my door at 8 AM.
Stayed 1 night in Feb 2025

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was nice. Staff was pleasant. Rooms are clean. BEWARE UNDISCLOSED FEES not included in your original payment. The day before my arrival, I received an email from the hotel telling me that there would be a $32 PER DAY amenities fee added to my NON-refundable room. This was not previously disclosed (but I now see it has been added to the description). The fee is for every day of your stay. It was not mentioned at check in or check out. They did include a business card outlining the "amenities" with the room key. Why was this not part of the price of the hotel room? The amenities include a second floor beverage bar, two bottles of water in your room, Internet, mobile Wi-Fi printing, domestic calls, self-service laundry, and press reader. These are all amenities that should be included in the price of a hotel room, not tacked on after a guest arrives at the door and has no option but to pay. These fees are not a city tax. It feels dishonest and leaves a bad taste after an otherwise decent stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, super clean, perfect location near union station
Stayed 2 nights in Feb 2025

10/10 Excellent

Fredy, Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff the front were very friendly, they greeted me and helped me unload from my car. They were also able to give me a late check in since I was running late. The room was nice clean and looked just like the pictures.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeofrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kayla at the front desk answered ALL of my questions before my arrival and was super gracious when I actually met her the next day. 2nd floor area for hot, good and FREE beverages! great value if ur in a pinch and need something close to Union Station.
Stayed 1 night in Feb 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find right across from Union Station

The location directly across from Union Station was unbeatable, and the hotel is nicely appointed with kind staff. The closet situation in our spacious room was odd -- only room for three to four hangers -- but everything else was quite good. Breakfast at both the hotel's restaurant (The Dubliner) and at a nearby cafe were more than satisfactory. We would stay there again. It's particularly good if you want to eschew driving on a visit to DC.
Stayed 2 nights in Jan 2025

8/10 Good

Victoria

Stayed 1 night in Jan 2025

10/10 Excellent

Allison P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

Easy checkin. Dropped my glasses behind the bed and the staff retrieved them for me. Very helpful. Restaurant connected and also a bar.
Stayed 3 nights in Jan 2025

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Crystal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

John S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025